Ralphs

I’ve been coming to this Ralph’s for about 3 years now and they always have what I need. The service is always friendly and the workers are always smiling. The check out time is okay as well.
When I walked up to the checker today she had her head down getting her drawer situated. She heard me walk up without looking and greeted me «Hiiii, how are you today!!!» «I responded with I’m doing well, thank you. How about yourself?» She then lifted her head and saw it was me and responded «Oh, it’s just you. I thought it was a random customer, you’re a regular and don’t get the nice treatment.» I just thought that so hilarious that she said that. It just goes to show how personable everyone here is.
I was hoping to find a sale on their chicken and steak though, maybe next time I’ll get lucky. It’s always good to stock up meat when the sale is in effect.
Thank you Ralph’s for hiring great customer service professionals. If I knew any of their names I would def shout out the workers. Shot out to the homie in the deli area that’s serves the Mac n Cheese lol

I like the store. The people that work there pretty nice. They have self checkout which is convenient. This parking lot is kind of sketchy so be careful of other cars and people asking for money. I like Stephanie she is one of the swfety managers and she is very cool and should be running the store and allowed to drive the forklift. They have a full dolly and premade items like chicken etc. They have boars head items unlike some stores that don’t know what good deli is.

First, the parking is a disaster so prepare yourself. They have the normal selection of goods any ralph’s would which is always appreciated. What I don’t like is I have seen employees numerous times throwing produce into their designated sections because they are too lazy to walk over there. I am not paying for bruised produce! The men who bag groceries have all been really great and very helpful but there is one woman checker who is so condescending to minorities and those who struggle with english it is infuriating to watch her interact with customers.

No wipes for the carts. Carts are disgusting. Employees don’t care. The flu’s going around. Get it addressed. One star.

I just wanna say I love my neighborhood Ralphs. I worked at a Trader Joe’s for three years, and would still shop here, at this specific location, basically because of the people who work there. They have the best crew.

there’s a lot of parking but every time i seem to go it’s a disaster. luckily i live close enough to walk so this isn’t a problem for me. i must go at the wrong times.
my experiences with customer service here have been very good. one time the cc swiping machines in the self-​checkout section froze on me, so an associate took me to an empty aisle to ring me up… and the cc swiping machine promptly froze again. all the other aisles were packed so she cleared out yet another aisle where they were doing something with a lot of product and rung me up there. i forgot my reusable bags and for my troubles she gave me 2 reusable bags for free so i didn’t have to buy some or juggle my way out of the store. i thought that was very sweet.
the Hispanic ladies at the deli counter are awesome! the produce selection is great, but i feel that way about any place which carries bitter melon. and the bulk bins are really awesome too but make sure to remember the code of the product you bought because you’ll wait forever while they flip through the book to find it at check out.

I moved into this area just about a year ago, and I have to say that, if I could get to another store easily, I would not shop at this Ralph’s. The store is clean and has a reasonable, though quite limited, selection in its various departments, but it’s the produce section that turns me off. Not only does it have less selection than what I would like, but the vegetables are often older and less fresh than what I had experienced at my former grocery store. (Aging, wrinkled asparagus; older, separating broccoli for example.) Canned goods are also quite limited. I’ve been in much better «Ralph’s,» so this I guess must be one of their «B» stores.

The rudest and most short handed deli I have ever been to. I was going here almost everyday for lunch but the Asian lady in the deli either ignores you for a lengthily period or acts like she is doing you a favor by helping you. I hate Culver City anyway but this is close to work and I would waste most of my time waiting in line, so today I decided I would use one of the restaurants in the center instead, not only was it faster but it was about the same price just without the wait or attitude.

I come to this Ralphs a lot cause it’s near me. Came by for 4^th of July to get fried chicken, mac and cheese, and potatoes to picnic. The fried chix was good — very seasoned! Got 4 thighs and 4 legs cause that was the cheaper combo. The mac and cheese was okay/​good. And the potatoes were meh. I wish they were seasoned more and were a bit softer. The guy at the counter was super nice!

Okay… I think this will be the last time I’ll shop here for veggies. I bought 2 different kinds of lettuce and both were typical price ($ 0.99 each), but the lame part about it was the lettuce had so little leaves on them. I had bought some lettuce at another market and they were full. I felt like someone ripped off part of it. Also, since I quit drinking coffee (it makes me sleepy), I went back to drinking other caffeinated drinks such as energy drinks; I saw there were some deals ($ 3 for 5 Monster cans) and was happy about this.
I went to pay and found out a bag now cost $ 0.15 each? I thought they were $ 0.10/each. I didn’t need a bag this time but just said yes. It looked like this place increased the price and just made the bags thicker.

Disappointed!!! This use to be the best place to find great deals for all your grocery needs however lately it has become one of the worst places to find deals. The only place that is worse than this Ralph’s is Albertsons now Haggen’s. Sales and deals are the reasons consumers continue to shop at any grocery establishment, take that away and you take away your customer base. It’s pretty simple. I don’t go here nearly as often as I used too. Boo Ralph’s Boo!!!

This Ralphs used to have so many specials, mark-​offs for turkey, fish, and italian sausage all the time. As of 2015, they quit doing that, and rarely have deals now. Vons has beat them out as the supermarket champ of culver city with prices. Once and awhile i’ll find an okay deal here now, but it’s nothing like it was before. A shadow of it’s former self, It’s like the late Jake Lamotta of grocery stores.

A pretty okay Ralph’s! Service has always been friendly and great for late night grocery shopping. Clean and located in a busy plaza with Panda Express right across if you’re hungry haha.
Parking is plenty and good selection~ was able to nab some veggies in a box for 99 cents! Other than sales stuff can be quite expensive though.
My goto spot when traders is closed: P

One of the smaller Ralph’s in the area but it’s alright. They have self checkout which to me means everything! I try to avoid dealing with people if I can.
Employees — 4 stars. Personally they’ve always been friendly & helpful to me. The men in the meat/​seafood department are especially nice.
Cleanliness — 4 stars. Remodeled recently so if you’re a regular it will take some getting used to where things are. But they keep the place clean. It’s a little cluttered though. Almost as if they have too much stuff for the small store.
Price — 2 stars. I usually frequent Sprouts or Trader Joe’s because grocery stores like Ralph’s and Albertson’s are flat out more expensive. I don’t buy processed foods so I’m talking about the important stuff: meat, veggies and fruit. All more expensive. So I only go here when I need something in a crunch or if I know they’re having a sale on something specific.
2 words: self checkout

This review is for the checkout people. With the exception of the black woman with the super long nails, every cashier I’ve ever had appears to be anywhere from mildly irritated to outright pissed that they actually have to deal with customers. The service here is so bad, I have lowered my own standards. Getting a cashier to even look up and say hello is winning, because 99% they are either too busy talking to another cashier about when they are getting off, complaining about working or telling some story clearly more vital than wait for it.
doing their job… I guess they have great job security at Ralphs because none of their employees appear to have not only zero desire to offer customer service, they clearly have no worry about losing their jobs. Must be nice. Last time I checked jobs were hard to come by. You know it’s bad when an elderly woman barely 5 feet tall asks a checker for help reaching something and the lady tells her «Can’t you see I’m busy»
Today a Maria O — ignored me right up until i was bagging my own groceries when I asked «bad day?» to which she rolled her eyes and mumbled under her breath… sorry for making you work. and talk in audible tones…
Don’t worry old woman, I’ll help you, because hell will freeze over before she will. Personally I would rather wait an hour for the one nice cashier then deal with these cashiers who last smiled in the dark ages. I go to this store because it’s close a few times a week, but I have a basic issue supporting such horrendous service… What they need to do is move the guys who stock to the registers. Everyone in the back of the store is HELPFUL, NICE, and they SMILE.
Albertsons’s prices are higher but I’m good on this poor excuse for a grocery store until something changes. I spoke with Frank a very kind manager today… Hopefully something will be different.

Today I went to the checkout counter and I only had one item in my hand. The store manager refused to take me and directed me to other register. The store manager then took a customer right after he told me to go to some other register. I mean i only had one item. So dont go to the store manager he probably will refuse to help you. What about customer service? If the store manager is so rude then I don’t know who made him the store manager. No sense of respect and service. VERY RUDE!
Important Message: Store manager please learn what is good customer service. How to provide good customer service and how to not offend people. Especially when they are loyal customers.

This is an update to my previous reviews of this Ralphs location. I stopped in today for just a few things — what a frustrating experience. Over the years this store has had a few facelifts. Who ever is responsible for this latest remodel and floorplan really needs to be fired.
Again the aisles were clogged with pallets of stock, which made it even more difficult to find anything. Plus the new tall shelving must have been designed with basketball players in mind. You need to be 6’5″ or taller to reach anything on the top shelves.
Every shopper is walking around with the same look of frustration, trying to find items on their list. After a while I just gave up and left with what I could find.
I will try to avoid this Ralphs and go to the Raintree location. It’s not as convenient, but it’s a much nicer store.

I like this store, I generally come here every week. It does take a while to get used to as it seems every Ralphs has a completely different layout than one another. The staff is very friendly, pretty much everyone I have talked to here has been kind and helpful. Sometimes they do not have everything I’m looking for and have to visit other stores like target for multipack items or random things that I can’t find. The fruit is generally fresh and tastes good and the store is clean. They have pretty good sale items each week.
They also give you fuel rewards for every dollar you spend, 100 points gives you 10¢ off each gallon at shell. They will add on 5 points for every reusable bag you bring.
I come here as opposed to the Smart and Final which is across the street from my office.

HORRIBLE. Someone stole my change at the self-​checkout line and all management had to say was «there is nothing we can do».
Really bad customer service.

I personally do Not like Culver City, but I do Like the Ralph’s Grocery Store that is located close to my home within eight blocks away.
They have an excellent food selection and their store hours are up to 2:00 AM on most days of the week.
They have recently renovated their store and Now it is even Better Than Ever!
They Now Include a Sushi Bar called «Hybrid Sushi» and it is Excellent!
I personally am a Big Sushi Fanatic and I am so Glad and Grateful that they exist!
May I also give a Commendation and Praise to Yvette from Ralphs Store #86 who took care of me when I had a small problem with their checkout machine. She is a very Good Employee who really goes out of her way to take care of her customers and I can understand of Why they keep Coming Back!
I want to also Add Additional Commendations for Wendy Dennis, one of the assistant managers and Jackie, one of their long term, loyal fantastic cashiers.
Both of these employees are Excellent as well and Deserve a Round Of Applause as well!
If I have anything Positive to say about Culver City, then it would be the One and Only Ralph’s Grocery Store near my home that I would ONLY shop at!
Thank You Ralph’s and Yvette and Wendy Dennis and Jackie For All Being There!