Relax Holistic Healthcare

I always see Dr. Cappo, and she is absolutely amazing. The receptionist, Roxana, is very nice, and the office is clean and quiet. They are always on time and very polite.

I came in initially to try the chiropractor out for my old hip, knee and low back injury from football. I recently reinjured it in the gym. I was so happy to find this place. First of all The Front desk was very nice — accomodating and immediately set me up with the chiropractor. I felt so much better from that 1^st visit that i have been back for the Chiropractor, Acupuncture and massage therapy many times since. This is my weekly régime i found works to keep my pain under control. All the practitioners so far i have tried here are all equally awesome!
The best place to park is in front on Venice Bl, since the In and Out burger makes it hard to get in the lot.

I called their office on a Monday, 20 minutes after they had opened, and left a voicemail with my name, number, and reason for calling. I had pain in my foot and was hoping to see their chiropractor soon.
After an hour I tried calling again but was sent to voicemail — again.
A couple hours after my last call I decided to head over to see if they were even open. To my surprise, they (two people) were sitting right there by the front desk (next to the phone). There weren’t even any other customers there. Given that it was a Monday, I wouldn’t think they would be very busy.
At my arrival, I confirmed the number I called was correct. I wanted to go to this location because I had a Groupon.
After completing some new patient forms I had a consultation and treatment from the chiropractor. She did a good job — no complaints there.
I asked the receptionist if they had any chiropractor package deals. She mentioned that they do but she’ll need to consult with the owner and will get back with me.
Previously at another chiropractor office I bought packages of four treatments a month for about six months. I inquired at Relax Holistic Healthcare because the location was closer and intended on purchasing some package deals there instead.
Before I left, the receptionist confirmed with me that she will definitely call me to let me know the package deals.
This was now seven days ago and I have not heard from them at all.
You would think that if they go through the effort to put up Groupon ads they would provide good/​reliable customer service. I went in there with the intention of purchasing package deals on a regular basis.
Now because of their unreliable customer service I will not be purchasing anything from them ever again.
Do they not listen to their voicemails? Do they not care about their customers? Maybe this is why they needed the Groupon.

I’ve been here three of four times now and I couldn’t be happier. They are on time and efficient. The doctors are amazing and sailer nice. Not to mention the treatments feel great!
I definitely recommend.
I’ve done cupping, massage, chiropractor, and Accupuncture here and they are all amazing!

I’m so happy that Relax has a Culver City location! Dr. Bradshaw is a life saver!

Great work. I arrived with lower back pain and sharp pains at the bottom of my feet. After a couple visits my pain has left. Very professional and informative.