Westside Brake & Tires

Nice folks with good customer service. Their ability to diagnose what’s wrong with your car is questionable. When I have taken my car to Westside Brake & Tire to get new brakes and tires, I’ve gotten good service at a fair price. However, when I’ve taken my car there and told them I was having problems with the car loosing power while I was driving, they did some repairs, but they did not fix the problem. I brought my car back, but they still could not diagnose the problem. And they ran down my car battery not once but twice while trying to find the problem. So I would recommend them for brakes and tires, but if there is a problem with your car and you don’t know what the problem is, I would recommend you NOT take it to Westside Brake & Tire or if you do, I would get a second opinion.

If I could give this place more than 5 stars, I would! From the moment I called this place on the phone to the time I drove my car off their lot, it was a smooth and easy experience and it could not have gone any better.
A big shoutout to Jennifer, their receptionist, I originally came here to fix my boss’s car and she did nothing but be a huge help. My boss has a changing schedule but she made it work and because I enjoyed the results from his car so much, I brought mine in to get fixed.
When I brought mine in to get fixed, Jennifer went out of her way to get me the cheapest possible part but not compromising on performance, saving me a $ 100. When I came to pick my car up the mirror (part that was being fixed) looked better than my other mirror which was fine! That’s what I call a job well done. On top of it, the other receptionist gave me a discount on the labor, so in total I saved over $ 150 when Toyota wanted to charge me way more.
This place is well worth the money and everyone there knows what they are talking about, but not only that, they are going out of their way to save you money, thanks Westside!

Spoke w/​William… Very down to earth. Was in & out in under 25 mins. Paid 20 dollars for a tire patch.
Better than 34.00 dollars from Mountain view tires or Just tires who wanted 36.00 for a patch.

Bummer on this place. Had them do the rear brakes in my GMC savannah. I had to return 3 times before they got it right. Three stars for customer service; maybe need to hire better mechanics?

Im going keep this short, if you plan on bringing your car in for mechanical issues. DONT DO IT.
Stealer ship alert. They wanted to charge me 5k for the job. Another mechanic shop did it for under 1k, they did a great job. Car is still running!

I am So grateful I ran into this place! I was getting nervous bc I noticed my front tires looked really low. I stopped by four shops and all were closed. I have an event tonight and needed them checked ASAP.
Luckily a local told me to head over to these guys and that they would help me out. I ran inside and a friendly young guy came out and checked my tires, EVEN THOUGH THEY WERE CLOSED and had turned off the compressor! He put air into them and made sure I didn’t have a flat. He also explained about putting the air in. Thanks So much, Jerdon! ((I am so sorry if I just butchered your name))
Straight up these people are really nice and next time I need a new tire I won’t hesitate to head their way.
Thanks again!

Found a razor blade in my tire this morning, yikes! Pulled over in a panic and Westside Tire came up on the map just 0.6 miles from my current location. I was in a panic with a flat tire and they were very nice and didn’t totally hose me even though I obviously had NO room to bargain (not like I could drive outta there). I was in and out within an hour, got a pretty good deal on two new tires and I would definitely return.

my «check tire pressure» light went on last night but I decided to wait til the morning to get it figured out. I found west side brakes on Unilocal & it was close enough to my house. my tire had obviously lost air since last night so I headed over at 8:30am.
I was helped right away (even though it was semi-​busy) and the guys went to take a look and repair the tire. something had punctured it and fell out (I had a nail in a tire 2 years ago but b/​c it kinda plugged the tire it didn’t deflate as much as this time).
45 minutes and $ 20 I was on my way. I might need to replace my tires soon and would consider coming here to get it done. a couple of customers came in after me to replace spares/​order tires and from what I overheard about timing was if they have the tires you need in their warehouse they can have the new tires ordered & on you car in the same day.

Squeaky brakes so I found Westside courtesy of Unilocal search and brought them to Pedro. After the free initial inspection, Pedro told me my brake pads are practically new and don’t need to be replaced. I appreciated the honesty and elected to have them cleaned just for peace of mind. I love supporting small family-​run businesses. Thanks guys!

I’m a lawyer who doesn’t know jack about fixing a flat tire. Twice these guys have helped me out when I was in a jam. Once with my BMW and once with my Jeep. Both times I found their service to be great and the price charged to be fair. Ask for Pedro he’s THE MAN!

WOW, WOW, WOW, and Amen to all at Westside, they have been working /​repairing all of the cars that I have had in last 15 years, Volvo, Mercedes Benz, Chevrolet C-​10 ½ ton truck, and now a Mitsubishi — Galant GTS, and they have done well in my terms of everything, and they put a motor into the truck in 2004 and its still running great, and they talk to you right, and send you off safe, with a Bill that makes sense and not out of pocket,
so check them out and be safe

I’m giving them three stars, but they are only for the customer service William ultimately gave me. He’s a stand up guy, and the way he handled the situation was very respectable.
I had a nail in my tire, went to get a patch and that should have been all. As they were putting the wheel back on my truck I happened to walk over to take a look. I notice a twelve inch gouge on the inside of the wheel. Not a scratch, a gouge. Puzzled, I ask the technician if there was something on the truck causing this, (they are after all aftermarket wheels). He plays along, even looks to see if the other wheel has a similar problem. As we are scratching our heads, the shop manager comes over and says «this happens sometimes with larger tires, it slipped on the tire machine». He now suggests that he will just spray paint it and all will be right. NO I insist, do not spray paint it, this is a powder coated wheel. He again insists, and again and again… just spray paint it and I’ll sand it down and it will be fine, «this happens sometimes, and no one will notice it».
This is completely horse shit. I have never once seen a wheel get damaged when removing a tire, not by a professional at least. Second, there is no way just spray painting it will make it right. Third and most importantly, had I not walked over when they were putting the wheel back on, I wouldn’t have known until the next time I took the wheel off for any reason… they were trying to hide the fact that they damaged the wheel.
I am getting nowhere with the guy who insists on spray painting the wheel, which would have done nothing more than cover up the damage that would still be there. I explain, this is covering up the damage, not fixing it. I’m getting no where, I ask for the boss. Here comes William. After talking to him, he gets it. He wants to make it right… as a good business owner should. However, he doesn’t offer anything up. I suggest that I shouldn’t have to pay for the patch, and that the wheel should be sent out to be powder coated and that he should pay for it. He agrees.
I do some research and take the wheel to my powder coating shop whom I know the owner well. He advises me that even with powder coating the wheel, the gouge is still deep and it will still be a damaged wheel. His price to powder coat is $ 60. However, now I would have to return to Westside Tire, take the tire off, send the wheel to be powder coated, then return to Westside to have the tire installed. Meanwhile, I’d be out of my truck for a couple days.
I think about this and return to William. I suggest that a new wheel is only $ 150, and for all the inconvenience of sending the wheel out, mounting and unmounting the tire twice, and all my time and his, he should just replace the wheel. He agrees without hesitation… which is great.
We order the wheel. Two days later I show up to pick up the wheel and have the tire swapped, and I take one look at the wheel and realize it’s the wrong wheel. Now they have to order it again. Two more days, and the right wheel shows up and we’re good to go, finally.
So on the plus side, William really stands by his business and is an honorable owner. On the other hand, the guys working in the shop are relatively incompetent in my book. As much as I would like to say I’d return to them because of how honorable William was, I probably won’t because the whole ordeal left a bad taste. Oh, and they fired the guy who tried to hide the damaged wheel. Personally, the guy who really deserved to be fired was the manager who insisted on spray painting the wheel because he was the one who should have known better.

SO GREAT!
Im new to LA so finding a good and reliable mechanic made me nervous. When I blew out a tire, I had AAA temp fix it, but westside brakes and tires gave me a great deal on a new tire and they also rotated my tires for next to nothing! The guy who serviced my car was great and the receptionist was great.
My boyfriend had an issue with his brakes he wanted checked out so I sent him there after my great experience. The guys were honest with him and gave him a list of all the other issues they found while checking his brakes. They gave us an estimate for free and if we wanted to get our issues fixed, they gave us a discount on top of it for being return customers.
They are a keeper of a mechanic!

I’m giving them 2 out of 5 stars because their customer service was great and they don’t charge for brake inspection.
HOWEVER, I went to them because we thought they helped my boyfriend out with prices and parts. When I went in, they made me feel like my car would break down the very second I drove it away if I didn’t stay with them to fix it.
Unfortunately, when I got a second opinion, half of the things they told me needed to be fixed were actually fine. My estimated price went from almost $ 1000 to $ 500 INCLUDING tires.
I Honestly felt scammed and don’t plan on coming back any time soon!
GET A SECOND OPINION IF YOU COME HERE!

I blew my tire on the 405, got offthe highway, and was greeted just down the road by Westside Brake and Tire, being 5PM, was about to close, but they made time, looked around their shop, found me an awesome pair of Gooyear tires and swapped my front ones on my Honda Pilot quickly. This we back on 11÷4÷2014 and they are still quiet riding tires with great traction. Thanks guys for hooking me up so late in the day, and for such a good price. :-)

The biggest most unscrupulous, scammers con artist ever!!! Twice I came for tires and twice they said I needed an additional $ 1000-​$ 2000 dollars of work done immediately Twice I got a second opinion from my trusted mechanic and he couldn’t find a problem. My car has run great since 2008.

My name is Paul. I stopped by here today for new brake pads, rotors, and tires. I’m new to the area and had to find a new autoshop. Hands down coming back here again. Excellent service, excellent help, was done quick and I got a great price.

I found Westside Brake and Tires on Unilocal this morning. 2.5 hours later my Jeep Grand Cherokee had new fronts brakes. Eddie was very cool and there was no added expenses or repairs (all the things you dread). When I went to pick up my vehicle the customer service was excellent and I was in and out. The price was fair and I am very pleased customer.

My wife went into Pep Boys because we had a flat tire that needed fixing. No big deal, right? They told my wife we needed a whole new tire because the belts were beginning to show. Wow! that’s a really good reason to need a new tire. Problem was that wasn’t the problem.
Something didn’t sound exactly right. Especially after I talked to the guy (Erick) at Pep Boys on the phone. So I took the tire to Westside. They looked at the tire and didn’t see anything wrong with it. Then they checked the tire and found that it had a piece of metal in it. After they removed the metal and fixed the flat we haven’t had any problem with the tire. They fixed the flat and rotated the tires for $ 55. So much better than the $ 120.51 that Erick had quoted my wife at Pep Boys (which of course included the new tire we didn’t need).
The people at Westside were fast and efficient. Got me in and out on a Saturday morning that seemed very busy to me. Even without an appointment I was not quite a half an hour late to work. But most important they were honest and nice. They told me they do all types of auto repair, not just tires and brakes. When I need something else done I’m going back.

Fast forward a year. Last month, my rear driver side tire picked up another nail. Drove into Westside Tires, the hole was repaired in 15 – 20 minutes I was back on the road again. Its been a couple of months and my tire isn’t leaking air.