Flacks Flooring

The service and installation from Flack’s team was first rate. From picking the carpet theough the install every phase was enjoyable. The installers arrived on time, worked efficiently and took the time to answer any questions I had. When they were through they helped me set up my furniture and then cleaned up completely before leaving. The price of the job was competitive, especially if you factor in the all inclusive elements of carpet, padding and furniture removal and setup.

After many quotes and searching for the right carpet, we found Flacks Flooring to be by far the most personal, professional and best quality of a deal. We can’t thank Brandon enough for his genuine care in finding us the right carpet for our budget.
We enjoyed working with Brandon and Flacks so much that we just scheduled for our hardwoods to be replaced. Thanks so much and I would recommend anyone to Flacks Flooring for all your flooring needs!

Flacks was wonderful. When the remnant piece we chose for one of our rooms turned out to be water damaged they offered us a non-​remnant carpet for the same price, saving us a lot of money on amazing carpet. Installation was faster than expected as well. Would purchase from them again in a heartbeat.

Skip and the team were excellent and the floors are beautiful. Excellent work done by Stephan and the crew.

Went to Flacks in March and said we weren’t quite ready, but Brad Flack gave us a lot of his time. They have a wonderful showroom and adjoining warehouse with tons of rolls of remnants in every size and color. Called in April to have him come out and measure. Went back to the showroom the same day and were able to get 6 rooms of carpeting plus a long hallway… all from the remnants. The entire upstairs was from one remnant roll! The two downstairs rooms were different, but exactly what we needed. This saved us about $ 3,000 and the carpet is beautiful… great quality. Their installers arrived at 10:00 a.m. and finished at 7:15 p. m…never stopping, just working straight through. Brad called twice to make sure everything was OK. We couldn’t be happier with Brad Flack and his great company.

Great service, Great selection, and very reasonable prices. These guys have done over 15 installs for investment properties, my clients, and some referrals I sent there way. Everyone has been pleased with their service and pricing!

Quick summary, if you want awesome service, amazing flooring and a fantastic price then this is where you need to get your flooring.
Quite often when I have work done I notice issues a few months later or you can see where the work just wasn’t done to last. Because of this I decided to wait 6 months to write a review. We had new carpet installed back in June of 2013. The initial interaction with Flacks was fantastic. They had a massive selection, the pricing was better than anyone else we had visited (roughly 6 other shops), and the service was great. They didn’t pressure us or try to up sell us on anything that we experienced with other places. Brad helped us come up with the exact footage that we would need based on our drawings and we were on our way.
On the day of the install the crew was running a few hours late but Flacks called us every hour or so to update us. The crew showed up in the afternoon and finished the job that day.
Also as a side note, they respond and communicate great over email. This made it quick and easy to get answers to questions without calling. Invoice was also sent to us via email which I like.
Hands down, this is the place to get your flooring. The install was done 6 months ago and I haven’t run into a single issue.