Kroger

At first I thought it would be strange to rate a grocery store but saw others and wanted to add my experience. Maybe I’m a Publix snob but I happened to be in the shopping plaza and needed some lunch meat for the week. So I dropped into this Kroger. Maybe it’s not what I’m used too and can be considered sanitary… BUT…I was completely appalled by how they handled the deli. When I advised on my selection they took the meet out of a Ziploc bag then after slicing returned the meat to the same Ziploc bag. Not to mention that the slicer could have used some cleaning. I’m used to seeing it wrapped in a «fresh» plastic wrap after each use. I paid and left but couldn’t get it out of my head so just ended up throwing it away. I won’t be back.

Produce department here is the worst. Lame selection. Impossible to find pricing and when you do it is on the high side. This department is so uninspired and they must hate their job as it shows in the quality of the produce, pricing, inventory…
They are super slow and non customer oriented on the customer service desk.

Good prices on beer as long as you have a Kroger card but my biggest problem with the supermarket is the horrible stench inside which I presume is from the fried foods being produced. It’s bad enough when you’re inside but then the smell attaches itself to your clothes and you carry it with you for the next hour.

I’m thankful there’s a Kroger close to my home, but this one is a bit lacking. The selection is limited compared to other stores. Meat is expensive and disappointing. Went to get a rotisserie chicken for dinner at dinnertime and they were out, said it would be over an hour before more were ready. It’s dinnertime, plan ahead for the rotisserie rush hour please. No olive bar and No Starbucks. Arghhhhhh! No scallions, no alfalfa sprouts, no bulk items like oatmeal and raw peanuts. I’m not a wholefoods hippie, but these are a few items that most stores have now a days. Employees are usually very nice and helpful though.

I have recently switched from Publix to this Kroger because of some of the deals I can get at Kroger with my plus card. However, I was pretty disappointed today and second guessed coming back, but because of the prices will give it another chance. The meat selection was really lacking today… nothing was out! I had to ask for beef for beef stew. Luckily the female meat attendant was super sweet about getting me some from the back. I would have rather it just been out for me to grab (I was in a hurry with a little one needing a nap!) This is similar with produce. Last time I had to ask for parsley, today they didn’t have basil. Also every stand was out of produce bags except the ones high up (which I can barely reach), and I usually have a lot of produce to buy. I don’t understand, I ALWAYS see produce employees tending to the department, and they always have it in the back… why can’t it just be out and readily available?
Also, I like to use Hunt’s crushed tomatoes WITH basil. They don’t carry it – so irritating. I don’t even think they offer ANY brand of crushed tomato with basil. I can find this everywhere else. I’m also VERY disappointed they don’t carry Lindsay olives. Selection of yogurts are limited too. I mean come on, you’re not the Food Lion or Aldi! You’re Kroger… pretty sure you can afford to offer those items. I literally buy multiples of those items weekly…
I buy a few products from the health foods section, but am SHOCKED by those prices! I will not be buying those items from them anymore. Rice Dream milk I get for a little over $ 3 at Publix. was over $ 5 here. And my son’s organic rice cereal is a dollar more here vs. Target.
I was hoping to make Kroger my one place to shop, but I guess I’ll have to go back to shopping at multiple stores to get the products I need, and better prices on other items.
I have been very impressed with the deals I can find on wine.
The employees are nice enough. Could make themselves for available to customers wandering around the stores trying to find items, though. Publix employees always ask me if they can help me!
This may be a temporary change, may have to go back to Publix if I can’t find items on my grocery list! Such a shame!

We have found the nicest people and the best service at this Kroger. ESPECIALLY great service in the meat and seafood department where they have often gone out of their way to take great care of us with special order high quality items. I’m a customer for life! I think you will like them too.

I am very impressed that they started carrying free range organic non frozen chicken. yeah

Friendly staff. Not the best selection in the meat and seafood section. Store layout is lacking when compared to other krogers.

Kroger, I love that you are so close to me and meet all my basic needs. You are well staffed and get me out quickly when busy. However, I hate walking out smelling like a piece of deli chicken. Something needs to be done about the ventilation or move the deli outside. I can’t wear nice clothes inside for fear that I won’t be able to get the smell out of my beautiful wool coat.