Graceland Portable Buildings

This is not an honest company in my opinion and they take advantage of people. They don’t want you to own it the shed and they will do anything once you get close to paying it off to get it back including lying, and never returning your calls or emails or faxes or letters. I paid more than 2 years worth of payments ($ 3,700.00) then my debit card bank was comprised by hackers and through no fault of my own my recurring payment didn’t get paid because the bank required a pin to use after the breach. When I found out I had to wait two weeks to get a new one. I’m on disability with limited fix income and my benefits are paid directly on that card and they (Bank) never sent me notice and I don’t have any voicemail showing Graceland called until a default letter showed up in my mail box. I offered to catch up the payments (3) and gave them my new debit card. They offered to put the late payments on the back end of the contract allowing me to just start fresh making new payments to finish my contract using my new debit card as a recurring payment (I did think that was a nice gesture seeing how I didn’t have anything to do with the breach with the bank). I was never late once during the whole time with them until this event. Then they reneged on our agreement and sent someone to repossess the shed unannounced scaring the heck out of my wife when I wasn’t home and trespassing on my property after I clearly told them not to when they renege on our agreement. I tried communicating dozens of times with multiple people at the company including the owners listed on their corporation but they wouldn’t respond and now they have sent a attorney after me threatening a lawsuit unless I give them thousands of dollars. I think they saw an opportunity to make thousands more by repossessing it then honoring the agreement they offered. In my opinion this is a terrible company to do business with as they lied to me telling me when could work it out… I even have it in writing then blatantly reneging. Then they cut off all communications so I couldn’t even send it the late payments. When I finally reached someone to pay the past due payments by phone the flippantly told me «sorry your account has been closed and there nothing we can do about it, basically blowing me off. This situation has caused a great amount of stress in my life and my health is even more comprised as a result of this unscrupulous company and now I’ll have to defend myself in court for less than one year of payments (less than 2100 dollars). They have a history in Arizona of suing using a law firm in Phoenix, the same one that is harassing me now. Beware of these high interest rent/​lease to own companies who prey on people for the all mighty dollar. There is a reason why you see these types of companies on every street corner in every town… its because its very lucrative and profitable to them especially if they can get the product back after years of paying on it then is all profits for them. I will be contacting the Better Business Bureau in both my local area and where their corporate offices are as well as other places where people can review how they handle their customers.
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Fax: (270) 642‑2424
Phone: (270) 642‑2704
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