Harry Chang – State Farm Insurance Agent

Spoke with Rachel on the phone and she helped a lot with our auto insurance, finally getting away from GEICO!

Having only recently relocated from the UK to the US, this was my first experience with the «insurance agent» model (in the UK, car insurance is always issued by the insurance company’s head office, and there are no local agents as is the case here). I wasn’t really sure what to expect, and honestly was skeptical about the value of such a distributed network.
However, after connecting to Rachel in the Mountain View office, I was convinced of the value: very personal service, easy to get hold of the same person via email and phone, and knowledgeable insight (particularly for someone in my particular situation, with no US driving history and having held a California license for only one month, in addition to some 13 years driving in the UK).
Not only was State Farm significantly cheaper than other major insurers (as they do obviously take into account non-​US driving history) but I couldn’t fault the service I received.

Been a customer of Harry’s for over 15 years. Great service and very responsive.

He is super helpful!

Harry has been in the industry for so long, he has all the experience necessary to deal with any situation! He is always there when I call, ready and willing to help out with anything I need!
No wonder policy holders decide to keep their business with him for a lifetime!