Paul Y Lee, DDS

The one star is for the service.
I went there for a consultation with my son for braces. Dr Paul Lee is in the office walking around doing nothing at the time we came. (9 am). It was strange that we don“t even want
to talk to us. we speak english and chinese.

My daughter absolutely loves Dr. Le’s approach. We had been to another orthodontist earlier and he kept asking us to get extractions done for all the milk teeth. Dr. Lee told us that milk teeth would fall off on their own eventually. He is clear about what his plan is for every patient.

My experience with Lee’s expertise has gone from bad to worse. He has a condescending demeanor, very obnoxious. His skills are very questionable. After treatment was «completed» he sent me to my dentist to finish off the job he was supposed to do. My dentist of 10 years commented the braces came off too early, nothing a dentist could fix.
Consumer be aware, avoid at all costs!

He is not trustworthy and honest. I would not recommend going to him.

I have been going to Dr. Lee since I was 7 years old and am now a mid 20s adult with amazing teeth. My mouth could not have been more messed up, teeth coming out crooked, sideways, and in places they shouldn’t be. Now they are perfect. Dr. Lee always took my opinions and feelings into consideration when working with me and my family. He bent over backwards to make sure I was pain-​free upon leaving and his staff was always amazing. You will recognize him instantly because in the twenty years I have worked with him I have never seen him without a smile on his face. Although I risked middle school embarrassment with the various contraptions in my mouth, I wouldn’t change a thing because now I have a Colgate smile and it is all thanks to Dr. Lee and his staff.

Had my braces off a few months ago, only now I“m calm to write a review.
I’m convinced that men also have menopause! Or maybe Dr Lee is just too money driven.
He is most approachable when you’re in the «new patient» room, the worst when you’re paid in full.
He often contradicts with what his staff would tell you, so it’s either poor training or he being inconsistent, forgetful of what he has said in the past.
Overall the work done was OK, but attitude and service needs serious review and adjustment.
Go somewhere else for your ortho work, or you’ll have to put up with his super ego and self-​inflating personality, could be cold and arrogant!
Not recommended!

I was referred to Dr Lee because my bite was unstable following reconstructive jaw surgery. I was very impressed! He patiently, carefully, and thoroughly explained everything he planned in order to assess the best plan for me. He also wanted to know what I wanted cosmetically because if I wanted cosmetic correction along with functional correction he might approach things differently. I appreciate that he listened to me and did not assume I’d want movie start teeth when all I really want is to chew properly and not have pain.
Ultimately, Dr Lee decided that due to some special circumstances with my case that I would be better served by a procedure that is not orthodontic. A less scrupulous orthodontist would have put braces on me without giving me other options. He did not charge me for the consultation and gave me the photographs and molds of my teeth that he made so I could bring them to the specialist dentist and not have to pay for molds again. He also told me to contact him anytime if I had questions about my care or if I needed referrals or care coordination.
Also he obviously had a good relationship with his staff. Every word spoken to them was kind and respectful and he treated his assistants as colleagues.
If I want to fix my cosmetic deficits after I fix my functional issues I will definitely go back to Dr Lee.
The treatment area is set up as one large room with four chairs instead of individual private rooms. This communal treatment setup is similar to experiences I had when I lived in Asia but people who are used to all private rooms may be surprised. I felt reassured having people in the room with me who were there for the same reason. The consultation and discussion was done in a private office.

I haven’t seen Dr. Lee in about 15 years and he still remembered me. I went to see him to get my retainer adjust due to the fact that my teeth were getting spaces. He recommend new retainer to fix the gap. I truly recommend everyone to see him. He cares about his patients and is not about the money. He keeps all his patients with a great smile. My Niece is now Dr Lee’s patient as well.

Dr Paul lee is an awesome person and orthodontist. Every time I went in for an appointment, I got excellent dental service and not to mention always a good laugh. His staff is also expert and thorough with their work.
I’ve just finished with the followup appointments, so unfortunately I won’t be seeing him on a regular basis anymore. But I do have a great set of teeth to show off to the world!

Just finished my 2 years and 8 monthes treatment and I can’t wait to share my happiness to everyone around me as well as my biggest smile! All my friends and family are very impressed with the result I got, and I couldn’t be happier to think that this is the best investment ever!!!
I would like to thank Dr. Lee and his team for this experience. Every time I went for a checkup, they always made me feel welcome and as comfortable as it could be. They took the time to listen to my concern and questions, and explained all the procedures and processes to make sure I understand our progress.
Dr. Lee and his team are so knowledgeable and most importantly they care about their patient’s well-​being! I think this is unbeatable and they went above and beyond.
Thank you Dr. Lee for turning me into a confident and happy girl with a big big smile on my face from someone who was so conscious about her ugly teeth!!!
Dr. Lee and the team. I couldn’t thank you more!!! BIG SMILE!!!

I’ve been coming here for a while now, and I like the results so far! I’m currently on an invisalign regimen. Dr. Lee worked with me to make sure I knew the entire procedure and understood all the details.
The staff here is friendly and caring. They seem well-​trained and go through your procedure with you meticulously, instead of rushing you in and out of the office. Paul Lee seems to have a great deal of experience as an orthodontist, and I would definitely recommend him.

Dr. Lee is one of the best orthodontists in the area. I have had three orthodontists work on my teeth over the past 15 years due to a few moves, and Dr. Lee was by far the best one I had. He and his staff explained everything to me while they were working on my teeth, which was a really nice way to make me feel more comfortable throughout the process. They were incredibly patient, helpful, and easy to work with during my treatment. I got Invisalign with Dr. Lee and in 6 months my teeth were perfect. It has been two years since my treatment and my teeth are still great. In my opinion the treatment was very worthwhile for the investment.

I’ve gone to Dr. Paul Lee for almost 3 years now and he always shows great care and attention to his work. He’s friendly and his team is great! The staff is so nice to me I almost miss them from time to time; I highly recommend this place.

Dr. Lee is AMAZING! I wish there were more than 5 stars to rate him and his staff!
I have been going there since I was younger, I am now 22. My cousins both went to him for their braces and so did I. Hes done awesome work on all of our teeth. I love my perfect smile!
All of the staff there always have smiles on their faces, even behind the masks you can see that they are smiling.
I have never had a bad experience once, with all the many times that I and my cousins have been there. Dr. Lee is such a sweet person, he always knows how to make me smile, and he knows what hes doing when it comes to teeth. I am so happy that he has been and will be my orthodontist, I plan on taking my kids to him when they grow up.
I would recommend him to any and everyone. I cant imagine anyone ever having a bad experience at his office.
Kassandra

In 2^nd grade, my son’s teacher said he needed a speech therapist. I didn’t really agree so much because most kids at 7 years don’t pronounce all words correctly. I decided to take her advice since she had been teaching for over 20 years and was full of experience. I had my son evaluated by a speech therapist and my son’s second grade teacher was right. The mispronunciation of words was caused by an under bite. My coworker had referred me to Dr. Lee, since both of her girls were patients of Dr. Lee and she had said nothing but wonderful things about him. I really didn’t think kids at age 7 needed orthodontic treatment, but actually it is the best to correct those problems while they are still growing and before their jaws have fully developed. While my sons jaw was being corrected he had to wear a device that would pull the upper jaw forward. My son also had an expander because his jaw was too small for all the teeth to come in. Not once did he complain that it hurt. My younger son who also has an under bite is also a patient of Dr. Lee’s.
Dr. Lee is gentle, kind, patient, and extremely knowledgeable with years of experience. Kathy, the patient care coordinator is friendly, extremely helpful and flexible in finding an appointment that works for you. She is one of the nicest and most efficient office personnel I know. Also, if you don’t have insurance that will cover orthodontics, you can put a deposit down and then make a monthly payment too.
I am so happy that my coworker referred me to him. Both of my boys have their jaws corrected and have beautiful smiles. They are still seeing Dr. Lee for retainer check appointments.
I see many children ages 7 to teen to adults go in and out of the office. There are many satisfied patients. I would disregard the two single star reviews. For anyone reading this review, I am more than happy for you to go in to the office to look at my son’s before and after photos.
The hours they are open are great and they have 2 locations available. One in Cupertino and one in Milpitas. Check out their hours at
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This is a great office and I’d recommend it to anyone! Dr. Lee is always very happy and kind. I once cried in his office (because of school stress, not the ortho appt) and he gave me pearl milk tea haha :] His staff are also super nice (esp Maria!). I’ve just got my braces off and a lot of my friends have complimented me on my new smile! However it’s 4 stars from me because they’re only open weekdays, something that was pretty inconvenient for us.

Paul Lee collected my money then abandomed his paitent who is my daughter by complaining she was not cooperative thus needed medication. He holds no license of prescribing medication. This is a violation of business code 1680.

If I could rate Dr Lee 1,000 stars I would! He is the same dr lee that is in milpitas on montague expressway just so you all know…
I have grown up my whole life with a severe underbite that caused sleep apnea that effected me even as a baby. My mom would say as a baby that I could sleep through a bomb going off right near my head. My mom was a single mom and could never afford to get me braces and expanders as a child so we were told my whole child hood that I would need double jaw surgery as a result when I grew up. This cloud hung over my head all through adolescence.
When I turned 24 I was tired of not waking up to an alarm and being late for work all the time… And as a result being unhealthy and overweight… I went to see Dr. Lee (nickname should be DR AMAZING!). From the very start he was so INFORMATIVE! He sat with me in my consultation for almost an hour exPlaining IN DEPTH what his treatment plan for me was. He estimated that my treatment would take 2 years with my surgery being halfway through. Keep in mind not only did I have an underbite at this point, but my Midline did not match, and due to my crooked teeth, they had a very very unevenly worn down. I noticed as my teeth became straighter throughout the first year they were not flat nor were they square! I was so self concious about this but dr lee assured me that everything would work out and to trust him.
I have now had my surgery 4 months ago, and my teeth look AMAZING! I was going to wait to write my review until my treatment was done, but I have every confidence that my teeth will be perfect so I feel even more comfortable writing my review 8 months early!
Dr. Lee is so passiOnate about his work. I can tell as he looks at my teeth that he cares about each one of my teeth and my overall appearance. He thinks ahead and has so much experience that I would have kicked myself if I had gone with any of the other orthodontists that I consulted with before dr lee. Whenever I walk into the office he greets me with a hug and looks at my teeth with a look on his face that always means business, but could also melt your heart with kindness!
I swear that when I am able to eat steak again comfortably that I am taking him and the assistant that spent the most time with me (Maria, ALSO SOOOOOO AMAZING) to Alexanders for the classy dinner they deserve! I really don’t know how else to thank this amazing staff for CHANGING MY LIFE! My children will be going to dr lee an hopefully their children will be too! OH AND BY THE WAY I lost 40lbs and my gyno said because of this I will Be able to conceive more easily!

My treatment lasted for two years, and it would be hard to bear with it if my orthodontist was unpleasant. Luckily I came here per family friend’s recommendation.
He and his staff are professional and friendly. They inform you of each step that they take to help create a more beautiful smile. I used to have an overbite, but Dr. Lee fixed that. On a couple of occasions I had swellings or infections (once) and they took immediate action to relieve me. Most of the work, except for the initial placement of braces and removal of braces, is done by his assistants, and he performs the final check. I didn’t have a problem with this because the assistant that usually worked on me was knowledgeable and had gentle hands.
I’m so glad that after my braces, I no longer bite myself as much as I did before braces, and that the shape of my jaw actually changed so it defines my face more. I’m happy to say that I love my smile and Dr. Lee helped me get that.
It’s been about three years after my treatment, and when my brother goes to his checkups, he still asks my mom how I am. What a caring doctor. Thank you!

Hmm, I read the only other review in full but I guess I just had a very different experience. Plus, I’m not exactly sure why you would get braces or orthodontics if you start out with a nice smile and beautiful teeth? Unless there was some need to correct a bite or something like that.
I love Dr Lee!!! He’s really awesome and I think he’s got some corny but funny jokes. I started out my treatment (ortho) since I had misaligned teeth and wanted a nicer smile. I have these two teeth that are fused together as well. He let me know in the beginning of the treatment that it wouldn’t be wise to pull them out because then I wouldn’t have enough teeth and would make my bite awkward. But if I left them, the fused teeth wouldn’t ever be straight since they were fused in an awkward position. Anyway. Then they detailed what would happen and about how long it would take. They also took before an after pictures so that I could see the progress.
I don’t think braces are ever pain free, but the treatment was pretty easy and the progress was seen step by step. Anyway, my treatment lasted for about 1.5 years and I’m happy to say I have a nice smile today.