Rite Aid

They really have to re-​do this Rite Aid. The Aisle are so close together its hard to navigate a shopping cart around store. If someone is in aisle with cart I have to stop and go to another aisle because 3 carts won’t fit. I skipping this one from now on and driving a few miles down on foothill. Parking is tougher but store is cleaner and employees nicer and more efficient.

Came in for some ice cream at 915 pm on ⁴⁄₃₀ .The sign posted say they close at 10 pm however One of the workers was already «cleaning and closing» the station and directed us to buy the larger tubs. Was definitely disappointed, we have visited before probably around the same time or later and the ice cream has been open until the posted time. Maybe business was slow but It was around 95 degrees that’s day and a couple people come in while we were walking out. They seemed disappointed to when I told them they closed the ice cream early. I didn’t get the employees name but she had medium curly brown hair and a very nonchalant attitude.

This Rite Aid sucks!!! Waited more than 5 minutes for ice cream while the two cash register folks stood there. Didn’t actually get my ice cream until I waited in line and asked for someone to help me with my order!!!

The service at this rite Aid has been impossible. I have requested a refill four different times and every time they say we don’t have record of that. On two occasions I talked to the same person and they still had no recollection or record of the request. It’s very frustrating. Imy and I never got my refill. And I went to another pharmacy. I’m sad that this is my first bad review on Unilocalimy and I never got my refill. And I went to another pharmacy. I’m sad that this is my first bad review on Unilocal

This is for the photo center. I ordered my pictures around 2pm and I went in there at 5 to pick them up. A clerk came to me and ask what I needed help with so I told him I was there for a pick up. He then asked me what time I placed my order and told me he didn’t receive anything. So I asked him what time I should come back and he said oh not today because we don’t even have anymore paper. I understand there’s is only so much he can do about the paper situation, but why was I not notified? I wasted my time going there and I ended up not having the pictures for work. And the worst part was, this guy didn’t even apologize or sounded sorry about this. I will never come back to this rite aid for pictures especially because there is another rite aid down homestead. This happened on Wednesday the 21^st of January at 5pm so if the store’s manager ever come across to this, I really hope you can find out who was working and do something about it.

I don’t usually shop here, but every now and then I do.
Pros:
+ Plenty of parking
+ Big store
+ You can also get ice cream.
Cons:
— Employees aren’t the biggest bundles of joy I’ve met.
— There’s not much of an organized area to stand in line.
Meh.
3 stars

The pharmacy is great! They usually have my stuff ready the same day. Plus the ladies are very nice. The store itself is pretty nice too. Very convenient!

This place has a lot of weird knick knacks. Toys and As Seen On TV gear. Just needed some batteries but discovered they still do the Thrifty ice cream with the weird cylindrical ice cream gun like when i was a kid. 9 volts and pistachio scoop for the win. Some one wrote Rite Aid Sucks Dick on the wall outside of the parking lot. Heh

I prefer the Rite aid in Los altos any day over this one. They made have remodeled but nit pick on any returns you might do and never honor coupons. I have never seen such a fussy staff in any other location as this one. They need to improve their customer service skills or they will only lose customers. Los Altos Rite aid is super cool and excellent staff on the corner of Foothill expy.
Tried one more time this morning and same thing. Same associate refuses to take coupons and same coupons were accepted gracefully at Foothill expwy location. They have lost serious business due to this. I am not going to waste gas to go there again.

Incredibly rude and unprofessional pharmacy department. I would advise people to avoid Rite-​Aid in general due to their poor handling of flu shots this season. Today I went to the one in Los Altos to start. They called this Cupertino store and told me some were left. I went here and the grumpy/​mean pharmacy women informed me they had run out since then.
I know I’m some weird spergy kid in my late 20s, but if you don’t want me to be in your store, why should I want to be there either? Get bought out by CVS you assholes.

Misleading hours. Unhelpful staff. No reason to exist. There are enough better staffed pharmacies in the area with better hours.

I love Thrifty ice cream. I actually didn’t discover it until my friend introduced it to me while we were at college. I haven’t had it since I moved back home, so I was excited to have Thrifty ice cream again. So excited that I got 2 scoops, which is a large amount of ice cream.
I had the Mint n Chip and Chocolate. Both delicious. The only bad thing about Thrifty ice cream is that it seems to melt a lot faster than other brands.
The rest of Rite Aid is very clean and organized. It’s probably the nicest Rite Aid I’ve been to.

They have ice cream. Of course they’re going to get a good review from me. Who doesn’t love Rite Aid ice cream?

I’ve been here a handful of times to pick up my Rx at the pharmacy. They have been decent, except for the time I tried to redeem a coupon for a $ 25 GC for transferring a Rx. I never received the GC/​credit, and they told me to call customer svc but I didn’t have the time. I don’t understand why it was so difficult for them to honor a deal they advertised when I upheld my end of the bargain.
Anyway, the main reason I’m giving them 1 star is that I went there last Saturday at 9:55 pm (according to my cell phone, which means the time is accurate) and the door was already locked! Their website states they are open until 10 pm, and I checked before I left so my trip wasn’t in vain. I wanted to buy something in their weekly ad (Saturday is always the last day for weekly sales so it was my last chance). I had planned to go earlier in the day but didn’t have time. So thanks a lot for nothing, Cupertino Rite Aid! I have never written a bad review — in fact, most of my reviews are glowing. I realize that good customer service is hard to find and you get what you pay for but one can only take so much.

I love Rite Aid! They have remodeled and are now bigger and brighter!
They always have makeup, nail polish and hair products on clearance 50−75%off! :). What GOOD deals! The lady that works there told me that they usually have items marked down on Tuesdays!

Beautiful new building with bright lighting that’s also motion-​activated (saves energy). They also have a Thrifty ice cream stand next to the cashier counter! I’ll be here more often when summer comes around again.
+Convenient location in the plaza just off of Sunnyvale Saratoga.
+Plenty of parking… I think the plaza is pretty much dead now
+Drive-​through pharmacy for those just picking up prescriptions
Don’t forget your Wellness Card, or apply for one to earn points on your purchases!

The new Rite Aid is great, the store is more compact and there’s less navigating room in the aisles, but it’s really well-​laid out. My daughter and I watched the new building as it went up, and it went up really fast!
Went to the grand opening and was warmly greeted by the staff, who know me. There was a clown who made balloon toys, a band, free cookies and drinks and a long red carpet, which was really cute. My daughter was totally excited, she loved it.
I know it’s «just» a Rite Aid, but I really enjoy shopping here. It’s a great store, and the staff is really, really nice.
The ice cream station near the registers is really great, a lot cheaper than Baskin-​Robbins and a lot of flavors to choose from.
Drive-​through pharmacy, right off Homestead and DeAnza.

I went to the grand opening of the corner shop to pick up some earplugs. It was over the top with balloons, red carpet, snacks, a band, and a balloon animal clown. They have an ice cream station right next to the cashier now. It’s under $ 2 for a scoop.
The 4 stars is for never having a problem even when the store was old. They’re a-​ok.

I was in the area picking up some Thai food when Future Hub asked me to get a bottle of his latest love: Captain Morgan. Neither of the 2 other convenience stores I’d passed by had booze so I came here. It was in stock, on sale, and easy to find. I headed to the checkstand and waited while the cashier was clearly being trained (coincidentally by a tall, thin, angry looking woman… I’m seeing a pattern here…).
Xuan: «Can I see your ID?»
Me: **opens wallet**
Xuan: «Can you take it out? I can’t see it.»
Me: «Sure, but I’m 32. I’ve been legal for over a decade.»
Xuan: «Wow! You don’t look 32!»
Me: *snickers* «Thanks for the compliment.»
Xuan: «It really wasn’t a compliment. All I said was you didn’t look 32.»
Me: Silence. Stonefaced stare. «Good night.»
Hmmm…
I hope she’s going to school. I doubt customer service is her calling.
Good luck with that molecular science degree, Xuan! You’ve sure got the personality for it!

The supervisor (older skinny lady) is rude to the point I decided never to return to this Rite Aid.
The lady always raises her voice for Western Union requests. Last time she asked for 2 forms of ID, I mentioned that I’m verified and I have my drivers license. She replied back «THAT“S NOT THE POINT!» She ended up not needing the 2^nd form of ID.
Today she asked me if I was doing Western Union and while I filled out the paperwork told me the machine is down. She walks over to the machine and taps on the keyboard loudly 3 times and says «yea it’s down, our western union and cash registers have not been working today». As she said this, I’m watching another worker ringing someone up. She goes back to chitchat with her co-​worker.
I went to another Riteaid. I wasn’t yelled at for only showing 1 form of ID and transaction was smooth like it should’ve been.