This restaurant has the worst service! We had stopped going for years, but I recently gave in and decided to try it again. We went twice, and it was awesome! We went today, for my birthday lunch, and it was horrible. The food is always good. The servers are nice enough, but the overall service sucks! We waited 15 mins before our server arrived to greet us. Everything was very slow. 2 of our 4 meals come out, then the other 2(mine was one) didn’t come out for another 20 mins! The other 2 had finished eating before we had even gotten served! I refused my order and sent it back. If the food wasn’t as tasty as it is, there would be no stars on this review.
Michelle C.
Évaluation du lieu : 3 Miami, FL
Servers are usually great. Nice and friendly. This last time my family and i had dinner there. My food came out wrong twice. They over cooked my steak and then when i sent it back. The brought me a different steak that was extremely under cooked and bloody. I was so disgusted! i couldnt even get anything. i asked for the check and looking into it. I wouldnt be going for a while.
Natalee T.
Évaluation du lieu : 3 Miami, FL
I’m giving this location 3 stars because of the food quality but otherwise the service is horrible. Our waiter took about about 20 minutes to bring our drinks, he barely acknowledged us while were eating, and also took another 20 minutes to bring one of the entrees(it was brought upon asking) and while we waited for him to ask us if we wanted dessert he just dropped the check. I don’t like writing bad reviews about servers because I was one but this guy was just terrible. Have some more common sense. I really love the food but the service is terrible
Mewstertu M.
Évaluation du lieu : 4 Denver, CO
Applebees always has a good selection of food for anyone. I like their low calorie/healthy menu. This location in particular has one great bartender(Joe) and one great waitress(Luci). I suggest coming in when one of those two are working.
Randy R.
Évaluation du lieu : 4 Homestead, FL
Man I have been eating at this Apple Bees for some time now. Since before they remodeled it and it looked more like a college restaurant. I can say I have had both great and caca experiences here but the honest truth is that its gotten so much better these past few years. My old favorite plate was their chicken broccoli Alfredo but they removed it from their menu and I did shed a tear the day i was made aware. But i quickly figured my own way of making exactly the same plate but with different pasta so not all was lost(i will not divulge this secret). But now I also enjoy their parmesan steak and shrimp I substitute the veggies for double loaded mash and this stuff is amazing. Service is a hit or miss sometimes you get super fast great service sometimes its opposite. I can say that the past 3 – 5 visits have all been great without any disappointment. No wait is a plus. Its a decent restaurant to have a good meal and hang out they have the games usually playing a a nice size bar. I will continue to come and enjoy their food and service.
EJ J.
Évaluation du lieu : 1 Cutler Bay, FL
Been sitting in the bar area now for 20 minutes and I still have not been approached by a waiter or waitress… Truly one of the worst experiences I’ve had at Apple bee’s. We had to wait 20 minutes before someone walked up to take our order, waitress told my wife her drink does not come with a salted rim when the menu says it does and the appetizers we ordered took forever. Mind you we got there at 11pm and there was barely any customers in the restaurant. I give this visit 1 star. Apple bee’s has a lot of work to do with its closing crew. Horrible customer service
Monica D.
Évaluation du lieu : 5 Miami, FL
applebees cutlet bay phenomenal precisely located hangout minus the l adding pool tables… bar food. great. sizzeling kabobs.(just dreaming) shrimp chicken steak marinated in applebess grill sauce(still dreaming) flavors.(just a kabobs)exciting. now i m not just saying but the food is good healthy and tasteful … priced right two for one drink menu… is eye raising…2 for 1 draft october fest samuel adams. and flavored long island iced teas to choose from. xo monica
Julie B.
Évaluation du lieu : 4 Miami, FL
Came here after 10pm on Saturday and loved that there was no wait and our food arrived promptly. Our waiter had a mix up with the drinks my husband ordered but all was well when the bill arrived, I usually wouldn’t dare to try these kinda places in fear of a long wait time but we were seated immediately. Definitely will Be back
Lisa G.
Évaluation du lieu : 4 Miami, FL
I don’t know much about Applebee’s other than that Will Ferrell and his family got thrown out of one in «Talladega Nights». But we decided to go after seeing a TV ad for $ 6.99 burgers on Mondays. My husband had been wanting to try the«all day brunch» burger with hash brown and fried egg. It more than lived up to his expectations. I had the portobello and Swiss burger, and we also shared pretzel sticks with cheese sauce, boneless wings, and churro s’mores. I wasn’t expecting anything too exciting from a chain restaurant, but I thought all of our food was really great! It tasted like it had been freshly prepared, and our burgers were cooked just right. The service was excellent — we never had to ask for refills, extra napkins, etc. — and the restaurant was clean and pleasant. It was a great experience. We’ll be back for sure.
James F.
Évaluation du lieu : 1 Miami, FL
I usually don’t like writing bad reviews, but this experience was by far one of the worst I’ve had in a long time. My steak rubbery and not fresh, the server was very monotone like if she just didn’t care. After I told her about my steak, she has the nerve to ask if I want to take it home and cook it myself. I will never go to Applebee’s again. First and last!
Brandon J.
Évaluation du lieu : 4 Miami, FL
I have been to this one about 5 times and usually the wait is not very long and you get your food pretty fast. My favorite is the Napa valley chicken and portobellos. It’s around $ 12 and I get full just from that with no appetizer. My son likes the little French bread pizzas with yogurt and strawberries on the side. Last time I went I ordered the s’mores churros and they were really good. Nothing to write home to mom about, but if you are hungry and want something decent for a reasonable price It’s a good idea. I am sure I will be there again many more times!
Jeff G.
Évaluation du lieu : 3 Homestead, FL
Ok so here’s the deal, this place was great when it first opened but there’s been alot of different managers and the only reason why Iknow that, was due to the long wait times during lunch hour, even though it was 1pm. Melissa our server was nice and when asked when our food would be ready it took her over 5 minutes to get back with us and had forgotten that we asked for our food time. Mistakes happen but I would say they happen about 50 percent of the time, so ideally this is a hit or miss place. We have also used their curbside carryout a week or two ago and it was better than going inside. They came out asked us if we wanted something to drink, and just fyu, a large drink when it’s curbside carryout only cost 99cents, so by the time we got our drinks the food was ready. So I think the kitchen prioritizes curbside carry out. Also, they gave us evrything we needed along with sauces, silverware, extra napkins, and hot food. We ordered a black and blue burger and a chicken Cobb salad, it was cooked correctly and tasted great. So would I go there again, sure, would I rave about it, no, is it quick servuce, only curbside. Remember it’s your neighborhood grill!
Janio V.
Évaluation du lieu : 2 Miami, FL
I honestly don’t like going to chain restaurants such as Applebees but I was in Cutler Bay and there was not too many choices. We sat at a table but the bartender was our waitress. She took our drink orders by yelling at us from the bar lol. We ordered chips and salsa which were really burnt and nasty. The bartender never came to ask how they were. I had to stand up and walk to the bar every time I needed something. Food came out and was OK which is fine its Applebees, you cant really expect more. My problem was not the food it was the horrible unprofessional service from an overwhelmed bartender/waitress.
Liz L.
Évaluation du lieu : 2 Miami, FL
I haven’t been to an Applebee’s since college days… Fuzzy memories of 2 for $ 20 meals and late night long islands ;)… We went to watch football, get free food($ 50 gift card!!), and fill our hungry bellies. I was looking forward to revisiting this neighborhood bar and grill. We arrived mid afternoon and saw that there was a wait but there were at least a dozen tables open… Patience is not always a virtue when you’re hungry, you called ahead, and there were many tables open. We made a beeline to the bar and was provided with menus and waters promptly :) For the appetizer, we ordered the trio sampler with pretzel bread sticks and cheese, buffalo chicken and ranch, and southwestern egg rolls. Nothing too special, your typical fried apps. I liked the bread sticks the best, but they were a bit too salty. For the entrees, my fiancé ordered steak and mashed potatoes(typical guy…) and I ordered their spinach berry salad. With dressing on the side. The food took about 20 minutes to arrive. Overall, the steak was okay, the potatoes tasted a bit bland, the salad they brought me was the avocado and strawberry salad with the dressing mixed in instead of the one I ordered. Not wanting to wait for another salad, I did not send it back. The salad was pretty good. Fresh avocado and the chicken was not dry. But it wasn’t the entrée I ordered. We debated on dessert, because usually its the deciding factor between food coma or not… Having $ 5 left on our gift card, we ordered the Triple Chocolate Meltdown. It was delicious. Nice balance of hot n cold, ooey and gooey cakey goodness. Overall, the hostesses were slow, bartenders were nice, the food was okay, they brought me the wrong salad, and dessert saved the day. I’d probably not go back unless I had a gift card…
Deborah D.
Évaluation du lieu : 2 Hialeah, FL
I been coming to this location for over a year everyday after my boyfriend and I get out of work… knowing they open till late most nights till 1 am… so we came in at 1145 pm on august 31,2014 we had one of friends waiting for us .when we were trying go to go inside we where greeted by the hostess at the front. Telling us that they were closing earlier because of «» «fumigation» letting us we can’t come in. Coming here for awhile now we knew that sounded werid. After arguing with for a min we were finally let in by our usually bartender she went up and talk to her. after talking to her we found out it was a lie. That the manger wanted to just leave early. I work in the restaurant so I know how this story goes. Which I think it’s very rude and disrespectful to your guests who our coming in. As I mention I work in the restaurant biz. I know everyone wants to go home after a late night. But if your. Establishment says you close at a centred time you should abye by it… the manger on duty that night was Carlos. other then that I never have any complains about this restaurant service and food is alway great.
Eileen P.
Évaluation du lieu : 1 Miami, FL
Had a bad experience my husbands steak was way under cooked he asked to fix it they came back they put it in the microwave my husband is a chef he knows these tricks it was the worst food we’ve ever had
Mike M.
Évaluation du lieu : 4 Miami, FL
Ive been coming here for many years. Food is good but drinks like margaritas n long islands are usually watered down. Overall its a good place to get food. The burgers are great, and the Cajun chicken pasta is amazing.
Rodney W.
Évaluation du lieu : 4 Miami, FL
I always prefer to sit at thd bar when I come to Applebee’s. The bartenders without exception have always been extremely personable and accommodating. Depending on crowd, sometimes that can delay your food getting to you in a timely manner. This is usually resolved with the«dude where the hell is my food» look??? This time, there were none of those issues. Jose could explain each dish I asked about and give his personal opinion on each. He was extremely accomadating and professional. A few fellow patrons even commented they were glad he decided to stay. When my salmon arrived, I will admit, I was quizzical at the presentation. It looked dried and overcooked. The greens looked wilted and the artichoke cheese sauce looked like it was sitting under the heat lamp. First thought, taste it to confirm my thoughts and send it back. Well that didn’t happen! I tasted it and pulled the salmon apart with my fork and it looked juicy and tasted pretty good. Almost like a bacony taste. Well needless to say, I finished it with 2 glasses of Arnold Palmer and a glass or 2 or 4 of wine later; it was time to go. But the best thing about sitting at the bar is the chance you have to connect with other people. Almost an hour later, I am leaving after meeting a fellow vet. Exchanging war stories and jokes. This alone took Applebee’s from 3 stars to 4!!! Cheers!!!
Ada G.
Évaluation du lieu : 1 Miami, FL
Recently tried to eat here, all I have to say is wow what crappy service. The hostesses sucked! They didn’t know what they were doing! There were 5 tables empty and a bunch of people waiting forever to be seated. Finally when they sat us, no menu or silver wear. Then the severs kept passing us by without acknowledging us. Finally we just got up and left. See ya never again Applebee’s.