Don Sitts Auto Group

I was very pleased with the purchase of my car from Don Sitts in September 2009. I will definitely go back to them.

I was looking around all of north-​east Ohio for a certain work truck. When I found the one I eventually bought at Don Sitts, I had to believe there was some catch. It was clean, they had replaced the tires and, best of all, that sticker you always see on the window of used cars, the one that says «no warranty?» They GIVE you a warranty. It’s not long, but long enough that if you have any major problems right away, you won’t have to shell out a bunch of money to keep your «new» vehicle on the road.
The sales guy was great, very straight-​forward, polite, if a bit un-​educated about this particular truck. I offered somewhat less than the asking price and walked out after some haggling, expecting that I would never again hear from them. After all, the price was the lowest for this model and this mileage I had seen anywhere within a few hours’ drive. But wait! Their finance manager called me, twice, that same afternoon, then again two days later. They WORKED for my business. How refreshing is that?
My only reason for not rating five stars is that one rather minor sort of «used car salesman» trick was attempted, and foiled. Aside from that the experience was great. They have good products, they have good people, and they found a way to get me into that truck, at the price that I stated when I walked through the door. I would take anyone there and not worry that they would be disappointed.