Well… when you pull in a Wendy’s you usually know what to expect. Food wise this trip was no different. I ordered a double combo with a garden salad as a side. burger was made fresh and it surprisingly was assembled with some care. Salad was better than expected and seemed very fresh. Daughter ordered a chicken nugget combo with fries… nuggets seemed fresh but the fries were horrendous. Cold rubbery and just awful. But the biggest issue was with the cashier Alexandria… when taking our order she kept asking us if we were sure and suggested other items… ??? She then informs us that she only has an hour to go in her shift and wants to stay put right there with us until she can clock out… states she has to clean the stack of trays beside her and doesn’t want to… I look over and see a stack of 9 trays… wiping of 9 trays is too much for this girl? My daughter offers to clean the trays for her… I inform daughter that she is getting paid and that’s why she is here. Alexandria states that it’s kinda why she’s here but not really… what? Daughter asks her if she likes her job… of course her response was no. she hated the place and the management. She went on that it’s a horrible place to work and that she despised everything about it… I suggested she quit and she responded with«where else can I work and get paid for doing almost nothing?» She went on that she probably shouldn’t be telling us that… ya think??? The millennial workforce… yay. Seems management needs to pay more attention to the counter and less time sitting in the back office…
Susan C.
Évaluation du lieu : 1 Stow, OH
What a fail. 12 noon, one register open, and that girl is either a trainee or lazy. SOSLOOOOOOWWWWW. The girl keyed in my order correctly, simple, a hamburger with catsup only, no cheese. It came with cheese and no catsup. Back up to the counter, the manager on duty takes the wrong burger and makes a new one herself. Stale bun. She knew it and made it anyway. My mom ordered the chili. It was so spicy she tried adding some sugar but it still burned her tongue. I quit going to the Darrow Road Wendy’s in Stow, and it looks like this one is no better. Dave must be turning over in his grave.