I had purchased a Groupon for a European facial massage. I called several times to book an appointment and end up playing phone tag with Umi, the owner. They had an email address listed on the Groupon but I was not able to actually confirm the appointment via email. Not sure why. Umi did let me know that she was running the business out of her house since the Sugarland office was currently under construction. When I arrived I wasn’t sure if I should just ring the house doorbell or wait or call so I texted Umi and called but there was no response so I decide to just ring the bell. A man answered and asked me to see if his wife’s car was out in the driveway, it was. He then told me to wait and went to check on his wife(who I’m assuming was Umi). Umi came down stating she had been sleeping. I almost got the feeling I was not welcome. I was not offered any water or even asked if I wanted to use the restroom. I told her she can continue her nap and I can wait, since she looked exhausted. The whole process of paperwork, facial and reviewing paperwork was odd and anything but relaxing. There is relaxing music playing in the sitting room she is using as the treatment room. There was ZERO massage involved even though it was called a ‘European facial massage.‘ She put a steamer on my face, a scrub, cleansing toner and moisturizer. Very standard and nothing special. I personally think there is no ‘office’ and this is just a lady who runs a business out of her home and has 90% Groupon customers. Don’t waste your time.