The Home Depot

The customer service in this particular store has really gone downhill. I remember when this store was built and have spent many thousands of dollars over three different houses. While wrapping up my latest house, I was shopping for a specific faucet that was on display and was ignored by no less than three employees. I finally gave up and drove to the flowery branch location. I refuse to shop this location any longer, even though its less than a mile from my home.

I visit this place regularly and have for the past eight years. I’ve always had a good experience there. They have everything you need and the staff is very helpful and friendly.

I will never purchase anything from the Home Depot that actually requires them to do something. Their contractors are not very good and the Home Depot doesn’t take responsibility for their contractors unless you argue with them
I purchased carpeting and vinyl flooring from this store. Issue 1: The installers came and ripped up the old floor and went to get the new carpeting. When they unrolled the new carpeting it had large holes in it from a forklift. Because they ripped up the old flooring, they had to lay down the carpeting with the hole in it. Issue 2: The vinyl floor was installed and a week later there were three different sections that had tears in it. The installers came out and said the tears were from a vacuum and they weren’t responsible. I understand that the consumer is liable for something they do, but even if the floor damage was caused by a vacuum (I don’t believe it was), floors should be able to be cleaned by a vacuum, that is pretty common. I tried to resolve with Home Depot and their original stance was that I needed to work with the installers. Issue 3: I didn’t hire the installers, I hired Home Depot, Home Depot hired the installers. After much convincing, Home depot agreed to replace the floor. The installers came out to install a new floor. Issue 4: They installed the new floor on top of the old floor.
If you want to use Home Depot for your flooring needs, Good Luck.

I went here to look for hydrangeas for my front yard the other day and fell in love with their nursery. They have a large selection of plants with helpful signs above each section and tags on each of the plants letting you know all the important information to keeping this plant alive (which is especially wonderful for me since I do not have a natural green thumb at all). They have a nice selection of flowers in the parking lot area. I found the hydrangea section which was inside and full of different color blooms in case you’re curious I ended up with three plants one that was white with pink edges and two of the blue and purple varieties. I also could not resist and got two of the Asian Lilies. When I finally got to the counter (it took me about 30 minutes of deciding which colors to get) there were two guys who were very knowledgable about each of the plants I was purchasing. One let me know what fertilizer I needed to buy to keep the colors of the hydrangeas and also let me know how I should transport the plants and how long I could keep them in my car to prevent them from wilting. Also, the prices aren’t too bad I got the lilies for $ 7 a piece and the hydrangeas were around $ 14.99 which is a couple of dollars cheaper than the Kroger where I have been getting them for $ 16-​$ 18. I really enjoy my trips here and will definitely be back for more Home Depot fun!

Typical big box store. Hard to find merchandise in Home Depot. I do not like the way most of them are laid out. When you go looking for a faucet, all the accessories to install it should be sold on the same isle as the part. There people do try to be helpful for the most part.