Pasco Regional Medical Center

I was hoping for a good experience at a small, hometown hospital that might feel less impersonal than hospitals can feel. Unfortunately, I found PRMC to be lacking in organization and morale. I came here for a relative’s outpatient surgery and we experienced many paperwork mix ups and long waits with no personnel present to even check us in for scheduled appts. Our appts were always early in the morning, so the experience later in the day may be better. While waiting I listened to the nursing staff complain about many issues which shouldn’t happen in front of pts, no matter how legitimate the complaints might be. The physicians are all individual — ours rocked, but my rating is for the facility, not the MD. Next time we’ll go to another facility if the physician practices at multiple locations, even if the location is less convenient. The positive point comes from provision of free wifi.