A OK Apartment Locators

Kay aka «the apartment muse of Dallas» is absolutely amazing. A true professional. We had started with another company and the young man came back with a list of apartments that did not cover even our most minimal requests, like he had not even spoken with us nor heard a word we said, we were scratching our heads, wth? Kay is knowledgable, efficient and a hoot to boot! She had said to me that after the initial list was edited down, she would call and make sure everything was available and the lending agents were expecting us, available for our day of apartment seeking she stated «I don’t want you running all over hell & half a Georgia!» We had a list of 6, saw four, went back to the first one and got the perfect apartment! Easy, quick, painless! We thanked our lucky stars she is a true blessing! We were at lunch before we were even starving!
She is a wealth of information. Kay will save you much time and heartache, not to mention finding you EXACTLY what you are looking for within your price range.
Her top notch services are FREE to you as the apartments companies pay her. You must make sure to tell or note it on your application that she sent you, of course they will know but people forget and you want Kay to receive her commission because she earns it with a job well done. Thank you Kay.

Kay at A-​OK is really sweet, helpful, and absolutely dedicated to helping her clients. She kept sending me suggestions long after most locators would have closed for the night/​weekend. She took my concerns seriously, knew her properties well, and made connections that got me settled in just a couple of days. Awesome!

I called when my husband and I were planning on relocating to Dallas so he could go to school and I could be closer to my family. Every apartment we were sent was over the price range I gave them. Due to a complicated pregnancy we decided to stay where we are and my husband deferred school until the following semester. Even after explaining we were not ready to move they call constantly. And then after every call they send an email and a text. I finally just blocked the multiple numbers they call from. I’m sympathetic to the fact that they want the referral fee they get but if life happens and circumstances change they should accept that.

I am upgrading A Ok’s rating as the owner, Danny, contacted me with a sincere apology for how this was handled and informed me he is going to provide compensation and re-​iterate to his agents that situations such as mine need to be escalated to him. While I am not happy with how things were handled initially, I do appreciate Danny’s effort to right the wrong. No one (or company) is perfect. Mistakes will sometimes be made, and his actions to rectify the problem speak volumes about the company as whole.

If I could give zero stars– I would.
DO NOT WORK WITH A OK APARTMENT LOCATORS!
****ESPECIALLY DENISE******
This woman was unprofessional, rude and apparently doesn’t understand that the world does not revolve around her uppity self and her pathetic excuse for, «rental resources»
Story?
When searching for a new place to live in Plano from downtown Dallas I filled out one of those b. s little forms in order to view a listing online. (So irritating when websites do that– it’s just a rental listing people! Isn’t that public record?)
Anyway, a woman called me from A OK by the name of Denise. She was nice enough. She said she’d send me some info to my email with what I was looking for. MONTHS LATER she gets back to me (she said she had been sick) Well– lo and behold between the first and second time we spoke I had decided to stay at my current place but then changed my mind about the time she called. So. awesome! Actually pretty great timing. I gave her some more information about my needs which she had entirely wrong and then she gave me a schpeel about how her services are completely free and la de da as long as I put her name down. Okay, cool. Of course I would do that.
Basically she gives me shitty info I can –and did– find myself online. And by visiting places. Whatever, what a TOTAL waste of time for me to deal with someone like that! And why do they waste their time? Oh yeah, for $ 100 if someone decides to use them instead of searching google– sidenote: please do the latter.
Fast forward a month and a half– she calls me again. We are all settled into our new place and she gives me a call. «Hi, this is Denise from AOK. Haven’t heard from ya!» *SERIOUSLY?* I explain to her that I found the listing myself so I did not put her name down on the lease but thanks so much and of course I’ve already found a new place (hello?!)… in fact I’ve been living here for weeks.
She then has the audacity to become hostile over the phone, call me sweetheart, asks me twice if I put her down on the lease and I said, no, I found the place myself … why would she get paid for that? IN fact, I had called OTHER locators and they had actually helped me. In a timely manner. And without attitude. In fact, they even offered ME money (which I didn’t take). She then told me NOT TO HIRE PEOPLE IF I’M NOT GOING TO GIVE THEM CREDIT. AND THEN used the fakest, bitchiest voice to say something sarcastic and proceeded to hang up on me.
Dear Denise from A OK, get into another field of work. Don’t work with people– in person or over the phone– when you have poor time scheduling and are incredibly rude. We don’t work in customer service with attitudes like that; sweetheart.

I used them to locate a new apartment mainly because they offered «free moving». I found a loft in downtown without much help from them.
The moving service they used was Ameritex Movers. They ripped two holes in the arm of my couch & scratched a huge mirror. Took 6 hours to move from a 1 bedroom apartment to a 1 bedroom apartment. Seems like I saw them just standing around a lot & didn’t seem to do things very efficiently. Then, charged an additional $ 400 on top of what A OK paid.
I contacted A OK to let them know about the horrible moving experience and received no call back from the locator or management. HORRIBLE HORRIBLE HORRIBLE COMPANY!

A OK Apartment Locators Rocks! They were the most knowledgeable locators I have been to. Not only did they help me find an apartment that allowed my cats, they paid for the move! Thank you A OK!

My dad has been in severe physical pain after all of the physical labor created by the disaster which was my move. Instead of the free move which was promised by this Locating Service… we did most of the work.
After a long over due doctor’s appointment (cause he’s an idiot man that didn’t want to go to the doctor — yes, I still love you Daddy)… we found out today why he has been in pain.
His 6^th Rib is Dislocated.
THANKS A OK.