A Tow 4 U

Arrived a little later than was told by AAA but the tow truck driver was very polite with us. He did exactly what he was there to do and it was pretty quick. No complaints.

This is the most unprofessional towing service I’ve ever experienced. When I was recently involved in a fender bender, the towing attendant greeted me with a blank stare, no words and no hospitality whatsoever. After being involved in an accident, the last thing I need is bad service from the company towing my car. They didn’t even answer the phone when I called the next day. Had to call my insurance company to call the towing company.

I hope you never are in need of a tow truck, but if you are DO NOT go with this company. I recently called AAA because my car wouldn’t start and they contacted this company to assist me. To be fair, I live in a sprawling apartment complex and it can be difficult to find one particular car in the parking lot. I always have to tell people how to get to my place once they are in the vicinity. Knowing this, I requested that the driver call me upon arrival at the address. The person who contacted me was a lady and she said that the driver was at my apartment and I needed to come outside. When I did, I didn’t see the truck so I started to walk around the parking lot looking for it. She called back a little while later clearly irritated saying that I needed to come out of my apartment. I calmly told her that I had and was currently trying to find the truck because it was not outside my apartment. She then said that she would give the driver my phone number so that he could contact me directly. I waited another 10 minutes and still no call from the driver. So the lady calls back again and this time she is yelling at me. Never have I had someone who I don’t even know yell at me for something that I cannot imagine is my fault. I was absolutely disgusted by her attitude. Eventually, I was able to contact the driver but the experience left me 100 times more stressed than I was in the first place.
I wish it was possible to give 0 or even negative stars. I’d give it about a negative 50. And that’s being nice.