Arbors Modern Dentistry

I had a horrible experience with Dr. Rosen .
He adjusted my upper tooth too much that caused sensitivity over a year. As he said to prevent fraction to the crown that on lower side.
And then next year I asked him to use simple filling to cover the sensitivity. He refused and he did onlay .
Afterwords I started having horrible pain for a month.
Then I moved to another city.
He asked me to come to do a root canal for it.
And I don’t need a crown (just keep onlay)
Then I went to another Dentist he told me if I will do a root canal I need a crown as well.
HE RUINED MY TOOTH .
I don’t understand the concept of ruining a tooth to save another!
Dr. Rosen doesn’t deserve to be Dentist.
And when he works he’s always in rush.
He was very rough when he did the onlay
I felt a horrible pain while the dental work (I was locally numbed even thu I felt the pain)
When he use the tool he using it very aggressively.
They have to stop his license.
I’m still having the pain
I suffered alot.
Please STOP him before he will get another victim.

I just moved to Texas and was looking for a new dentist for a routine check-​up and cleaning. Dr. Rosen and his staff were professional. Dr. Rosen and his tech explained things quite well and answered all of my questions. I didn’t have to wait long and the office seems to be run well.
Dr. Rosen has a nice bedside manner which helped me relax and forget (as much as you can) about the procedure. He seems to care about his patients and that helped me feel comfortable.
I already scheduled my next checkup in 6 months.

I went to arbors this morning for X-​Ray and Cleaning. I was in a rush, so I asked them only to do my cleaning. I had X-​Rays taken by my orthodontist before a month and everything looked ok. I told them that. The receptionist (Anthony) was so so rude that he just refused to listen to what I wanted to say and started telling me that I will have to reschedule if I don’t have that much time. I walked out from there and will never go back because of the rude and in-​courteous reception that I got. Even one of my friends had same experience.

These guys are awesome. If you are in W. Plano and need a dentist, check them out.
Quick, courteous and great work.

I just had another amazing visit with Dr. Rosen. I broke a tooth off and it was somewhat difficult to pull. I’m always nervous, but he did such a wonderful job. He is so calming. I know that he genuinely cares about his patients. All of us. He even takes the time to personally call to check on me after treatment. I recommend him to everyone. Definitely worth the hour drive that I take to see him. 5 stars every time! And his staff is wonderful. They really do everything to make my visit great.

I went today to see Dr. Rosen via the Unilocal reviews. I must say. He’s wonderful and very personable. Love the work and his compassion. Hands down he’s the best! I think I just found my new Dentist. The staff there is also very wonderful. If you hate going to the dentist. Give him a try. Peace.

Mitchel Rosen was very unprofessional, and frankly, creepy. He didn’t seem to want to talk about my teeth, instead he wanted to talk about my personal life. It got so bad that I left before I had my cleaning. I felt captive sitting there listening to him ramble about his personal life to the point that I didn’t trust he cared about the reason I was there – to get my teeth examined and cleaned. He asked where I lived (saying nearby wasn’t enough, he wanted to know where.) He told me about his degrees, his experience, his dog, his sister, his A/​C. Frankly, it felt creepy and like he was coming onto me. He gave me his cell phone number. He suggested that I get out my phone so he could watch me program his cell in my phone. I politely declined. When I was leaving he picked up my purse and commented how heavy it was, like three times. The whole experience was bizarre. He even approached me as I was walking out. I felt like I couldn’t get rid of the guy. I was charged $ 75 for an exam and x-​Rays, which seemed steep, and my insurance said they’d keep an eye on the paperwork and make sure the office didn’t claim I got the cleaning I didn’t get. When I called to tell the office that I wouldn’t be back and why, all the receptionist said was, «thank you. Goodbye,» no apology or even surprise. Maybe they’re used to this. I would say stay away from this place unless you like to be personally prodded by a creepy dentist who likes to parade around his accomplishments.

This review is straight from the heart…
I am extremely picky when it comes to medical professionals. I can’t tell you how many dentists I have visited and have never returned, do to the fact that they lack 3 important qualities: Honesty, Personality and Knowledge.
Dr. Rosen is unquestionably the BEST Dentist in Dallas!
He is literally the most trustworthy doctor I know. He will NOT recommend unnecessary procedures just to make money.
One reason why I keep going back to him is because he is extremely knowledgeable about everything there is to know about teeth. I swear he reads Dental research articles as a bedtime story… :-) He also, explains everything in a language that is understandable to people not in the medical field.
He is extremely personable and makes you feel comfortable about asking questions. If you don’t understand, just ask and he will be glad to explain (and re-​explain) whatever you want to know!
His personality is AMAZING and he is always in a good mood, always smiling! He likes to tell stories and he cares about how your day, week, and even month is. Somehow, he is able to remember the things you have told him and inquires about them when you see him next (that means he’s actually listening to you)!
He is literally the easiest doctor to get ahold of. He gives everyone his personal cell phone number and you can contact him by phone or text any time, day and night. I was stuck in the Middle East with a bad tooth infection and was able to get a hold of him. His response time is always instant.
He does A LOT of volunteer work for the less fortunate and in the bible Jesus calls them, «the least of these» (Matthew 25:31−46 NLT)
I have been so impressed with Dr. Rosen, his Dental Assistants, and his Office Staff. Nancy is the Lead Dental Assistant with well over 10 years of experience and she is more than amazing at her work. She seems to know just as much as a Dentist (she is very skilled). Also, her personality is perfect! Anthony is the Operations Manager and he greets everyone by name right when you walk in the door. His personality is glowing and he is VERY good at multitasking. He’s also extremely knowledgeable about payment plans and insurance. Which are two very important things to know about especially if you are on a budget and have a lot of questions about your insurance.
One of the best things I like about Dr. Rosen’s office is that you don’t have to sit in the waiting room for long periods of time. 10 mins or less and your name is called. Now, thats impressive! I can’t tell you how many times I have been to other Dentist and have had to sit and wait in the waiting room, then sit and wait in my examination room for the doctor. Not at this office… easy and fast!
Dr. Rosen will work with your budget and helps you to decide the best plan of action for your teeth. It would be a BIG mistake to pass up on this amazing, trustworthy, and knowledgeable Dentist!
Machelle

Dr. Mitchel rosen is great with restorative work. I strongly recommend him for your dental needs

For someone who is very anxious about dentists, this place was great! The Doctor felt like he was really trying to make a connection and everyone felt really courteous and professional. They made my concerns a priority, constantly checked with pain tolerance, and worked with my TMJ. I highly recommend them!

I got 2 cavities filled and never before have I experienced any problems with my teeth. Both fillings were high and I have been experiencing tooth ache and sensitiveness even 6 months after the filling. I went back and the dentist did try to fix it but to no benefit. Never going back there

I drive from Princeton Tx to see Dr. Rosen. He and his staff are wonderful!
I have already recommended him to other people I know and they are giving him a call.
It’s refreshing to see someone who cares and doesn’t just herd you thru a process and try and upsell you on anything and everything.
Dr. Rosen seems to practice «good for what fits THIS patient» dentistry. I appreciate the time taken with me and helping me understand my options.

Best denist office hands down. Very clean. Friendly staff. Amazing dentist. I hate going to the dentist but i had a broken tooth that was driving me nuts. I told Dr. Rosen how much i hate dentist and how much anxiety i have because ive never had a tooth extraction before. He went out his way to ensure i was comfortable and relaxed. He walked me through every step and answered all 100 of my questions. I would highly recommend using this dentist office for your dental needs. Thats huge coming from me when it comes to dentist. Dr. Rosen and staff are truly great and i cannot thank them enough for being so understanding and putting up with my questions and anxiety!!!

I’m actually shocked to see the negative reviews. Dr. Rosen was amazing. I had a chip in my front tooth and a gap that I had not gotten fixed for several years. My insurance would not cover very much but he worked out an affordable plan. My front teeth now look amazing and I can finally smile in pictures. Dr. Rosen even called me personally after my appointment to make sure I was okay. I was super impressed with his work and I love my new smile!

Dr. Rosen and his staff are phenomenal. I started seeing Dr. Rosen about a year and a half ago after several bad experiences with my then-​current dentist. Immediately, I was at ease with his staff; they are the most caring and helpful staff one could ask for.
I explained my previous bad experience and was reassured with the reactions of everyone from Camille at the front desk, to Dr. Rosen himself, and everyone in between.
Dr. Rosen never once talked down to me or lectured me, as some dentist are prone to doing. He did an overall exam, pointed out trouble spots we needed to keep an eye on, but his main concern was getting me out of pain. He was available every time I needed to fit my dental work in, due to my hectic schedule, and within a week I was good to go.
Also, as someone without dental insurance, it’s extremely important I work within a pre-​defined budget. Once I talked this over with BOTH Dr. Rosen and Camille, they worked out a plan that stayed within my budget AND took care of every issue I had.
Dr. Rosen, and his team, are outatanding! If I could direct every person out there looking for someone who cares, won’t «rip you off», and is in general just a «woot» to be around to Dr. Rosen, I would. (He has excellent taste in music; none of that boring elevator music while you are there either!)
I’m talking screaming from the rooftops how awesome Arbors is! The only way you could go wrong, is to not choose them for your dental needs.

First, Dr. Rosen is my husband’s favorite dentist ever… and he does not throw out doctor recommendations often. I read the reviews about him «pushing» the deep cleaning but I believe he wants the best for his patients. You can always decline… which I did… and he was okay with this.
In addition to all the «regular stuff» a family of five needs, he also has provided amazing care for my mother.
After suffering for the past several years with miserable dentures that caused constant sores in her mouth, he suggested I bring her in just to look and see if he could do anything to help. We ended up ordering a new set of dentures that he recommended that was good quality but still affordable. She is hard of hearing and has trouble understanding doctors in general. He took so much time explaining and re-​explaining the process so she felt comfortable.
We had multiple stages of making sure they were going to do well. When they finally arrived (my mother has so been looking forward to them), it was during a lengthy hospital stay and I could not bring her in. I called to cancel her appointment and Dr. Rosen volunteered to come to the hospital so she did not have to wait.
Tell me when the last time you ever heard of a dentist not just being willing to do that… but volunteering to do it (I would have never asked)? This past summer he also spent a week away from his practice doing dentistry in Fiji. I believe he is a really good family dentist with a huge heart.

Dr. Rosen is a clueless idiot. I have always taken care of my teeth and I brush and floss daily — if not 2 – 3 times a day. My teeth are pearly white and I rarely ever have cavities. I am OCD about my dental hygiene and former dentists of mine have always praised how well I take care of my teeth. However, I have deep grooves in my molars that can easily collect bacteria and therefore create cavities (sorry, I know that’s gross), which happens to be genetic. My old dentist filled those groves as a preventative measure years ago and I haven’t had a cavity in 10 years… until I started seeing Dr. Rosen.
Since my first visit he has tried and tried to get me to spend upwards of $ 600 – 700 dollars in extensive cleanings that, after getting a second opinion, would be completely unnecessary. And after refusing to spend that type of money on a CLEANING, he essentially told me that I was being naïve and that my teeth are going to fall out. And not to mention, I had one tiny cavity last time I went in and he practically destroyed my tooth trying to fill it. My jaw hurt for over a month following the filling and I can still feel the filling material that has adhered itself to the side of my tooth because he did such a terrible job (this was over a year ago!!).
On top of him trying to nickle and dime you, all he does is brag and brag and brag about his wife, his dog, his education (or lack thereof), and he tries too hard to be the «cool guy,» which, let’s face it, makes you only want to punch him even more and walk out this crap hole with your middle fingers flying.

Such a pleasant experience. First my husband came in on Jan 2 of this year. They worked him in. Broken tooth! He was in lots of pain and needed help before the weekend. Dr. Rosen saw him and took great care of him. The entire office staff did. Hubby needed the tooth pulled since it was too far gone (should have come in MUCH sooner!) Dr. Rosen extracted his tooth shortly after X-​rays etc. the numbing process went great and my husband who put off seeing someone for months with the broken tooth and LOTS of pain only felt pressure as it was extracted.
Today I am getting my teeth cleaned and I cannot praise the staff, ease of checking in, and treatment by Dr. Rosen enough. I am recommending him to all of my family and friends since going to the dentist can cause so much anxiety. It always has for both me and my husband. Not any more! If I could give him 6 stars I would.

First of all everything I am writing is how it happened. There is no reason for me to fabricate something here. I’m not one to abuse the use of a 1-​star rating.
The hygienist, Mary Sweeney lied. She said she had worked with me before, which wasn’t true. I called her out on it, and she acted like I wouldn’t have remembered. I only go to the dentist twice a year, I’m sure I can clearly remember who has worked or who hasn’t worked on my teeth.
I’ve tried to be patient with this dentist office, and actually give them several chances, but they seemed more concerned about the upsell in terms of getting the «most» out of your insurance. I was told by the hygienist that I needed a scaling on my teeth. For someone flosses 2x and brushes their teeth 2x and times 3x a day, I found that very hard to believe. It sounded like BS. Keep in mind this is something I haven’t needed nor have I ever been recommended by my previous dentist. Again, I go 2x a year.
The main dentist, Dr. Rosen, is clueless. After some serious thought, I went to another dentist who was recommended to me. The dentist I went to specifically told me my gums looked great and that I didn’t need any scaling. The only thing that actually needed work was a gap I currently have in my mouth and a cavity — two things Dr. Rosen didn’t even notice on the Xrays or bring up while I was there.
Finally, I had asked Arbors Modern Dentistry to send over my Xrays to my new dentist (Dr. George Wang who is great and who is off of Montfort in North Dallas if you’re interested) to which they sent photocopies and scans of my Xrays. How is my dentist supposed to even see what my teeth look like off a scanned copy? Needless to say, I’m never going back to Arbors. The staff needs proper training and better school and they don’t need to lie. Credibility is something you can’t ever get back once you lose it.

I had a terrible experience with Dr. Mitchell Rosen at Arbors Modern Denistry. I had a small filling fall off and needed it replaced. I made an appointment and arrived there and noticed there was a security camera trained on the lobby, recording everything, which was very annoying.
The receptionist had me register on a computer terminal and I finished this and sat on the couch, waiting to be called. While I sat there, there was a video playing on a wall mounted screen and basically it was a scare tactic informing you that if you get bacteria in your gums, it could seep into the bloodstream, find it’s way to your brain, and you could suffer a stroke. If the bacteria took a different route and found it’s way to your pancreas, you would get pancreatic cancer.
I sat there and wondered how many people had actually died from gum bacteria. Probably had a better chance of winning the lottery, and to top it off, it was being presented by Whoopi Goldberg. I didn’t know Whoopi was an expert on gum disease.
I pretty much tuned out the rest of the video and started flipping through a magazine, wondering how many people actually believed this video. I think they were just to trying to set patients up for when they saw the dentist… thinking the patient would agree to whatever treatment the dentist proposed less they die from a stroke or pancreatic cancer.
Dr. Rosen finally came and got me and took me back to this little room. The first thing he asked me was did I watch the video in the lobby. I told him I didn’t watch it completely as I was also flipping through a magazine. He said that I had to go back and watch all of it. He actually took me back in the lobby and had me sit back on the couch to watch it again!
I could not believe this and I felt like I was being treated by a little boy that didn’t watch the video he was supposed to… the receptionist had not told me to watch the video and now I was being made to watch it. Thought I might have to stand in the corner too but fortunately was spared from this.
I should have walked out at this point, but as it was Thursday, I really wanted the filling replaced before the weekend so I decided to stay there and stick it out. I didn’t think I would be able to get an appointment with another dentist by the next day.
When I was done with the video, Dr. Rosen came back and introduced me to a young man that was to X-​ray my teeth. He sat me down in the chair and as he sat down, typing on the computer, I suddenly heard a click and looked and there was a small camera on the computer and had taken my photo.
I felt they should have asked me beforehand if it was ok to take my photo. I consider taking someone’s photo without their consent an invasion of privacy. I asked him why he took my photo and he said it was to prevent fraud (?).
He X-​rayed my teeth and led me to the examination chair. Dr. Rosen came in and said he could tell by looking at the X-​rays that I needed a crown to replace the filling that had fallen off, not another filling. The fee for this was $ 1400 but they would «give me a discount» so his fee would be only $ 985.
Since my insurance would only cover $ 60, I would have to shell out $ 925. I told him I would need to think about. What followed was high pressures sales tactic of trying to get me to agree to have the crown put on.
He tried to talk me into the crown for a few minutes and then finally gave up and left the room. I started to get out of the chair but then the receptionist came in and it was her turn to try to sell me on the crown. Again, I told her I would need to think about it. Of course I just wanted to get out of their as quick as possible and find another dentist.
I was finally able to get out of the room and went up to the front to pay my $ 10 office visit fee. Dr. Rosen was seated in a small room by the desk and he went to work on me again, trying to sell me on the crown. He then offered to give me his cell number but I declined and said that the office number would suffice.
Finally I got my receipt and got out of there in a hurry and had a major headache from the high pressure sales tactics. I would certainly would not advise anyone to go there for dental treatment. If you do you had better watch the gum disease video and pay attention while you wait or you will be made to watch it again.
I found another dentist and in order for me not to pay to have X-​rays taken again, this dental office asked me to have the Arbors office send them my digitial X-​rays. I called the Arbors office and they flat out refused to send them.
The second dentist office I went to said that they freely give the digital x-​rays taken at their office to patients wishing to seek a second opinion. A patient’s medical records and cannot be withheld from them. I will be filing a complaint with the Texas State Boad of Dental Examiners.