Bark And Purr Pet Motel

Always there when we need them, Dogs are always happy when they get to go.

Our two Airedale terriers are frequent residents here, for daycare and vacations.
They love it; straining on their leashes to get into the place!
The staff are not your typical obsequious pretentious Dallas snob pleasers. They love dogs, and they’re fantastic at looking after them. For this reason alone, we will keep boarding and grooming our dogs here.
The place is a little rough at the edges, but seriously, if you want your dog to stay at the Ritz-​Carlton, why did you get a dog?

I don’t understand the negative reviews although I’ve never boarded any pets. I go there for the grooming. We have four large dogs and Bark & Purr does an outstanding job bathing them and at a reasonable price. No appointments necessary if you drop them off in the morning, and they are always ready on time. The staff is professional and courteous. I would recommend.

If you love your dog, you won’t bring him here.
The girlfriend and I boarded our two dogs here for a few days over the holidays. One of them had to have a $ 1000 surgery following his stay, and the other ingested a huge wad of cloth, which could have killed her.
When we dropped them off, we noted that the facility seemed a little sketchy: the office area was a little stinky, and cluttered with a bunch of junk that they are trying to pawn here. We called ahead and made a reservation with full details, but they lost this so we had to repeat it all. They also never asked for vaccination records, so dogs there could be un-​vaccinated. No big deal, still on track for 4 stars.
We scheduled them to both be bathed right before we picked them up. Bark and Purr forgot to bathe them, so we had them stay an extra day so they could be bathed and smell nice for our long drive back to Colorado.
When we picked them up, they REEKED of piss and ammonia. I couldn’t tell if they’d been bathed or not, but the smell was so bad we made the 13-​hour drive with the back windows down in 30-​degree weather. It was that bad.
Sadly, it gets worse. Porter couldn’t open his eye when we picked him up. It was swollen closed and irritated. We rushed him to a vet when we got home, where we learned he had an eye ulcer. We’d had a problem with his eye in the past, but the vet said that it looked like it was neglected for days to get that bad. Bark and Purr never once called me to tell me that his eye looked awful. They also didn’t say anything about it when we picked him up.
The surgery cost a hundred times more than the difference in cost between boarding here and boarding at a more expensive kennel.
Avery, our other dog, threw up in the back of my truck on the way to the vet for Porter. We didn’t think anything of it until later, while cleaning it up. Mixed in with the half-​digested dog food was a wad of torn cloth and cotton about the size of a lemon, perhaps from her bedding. Had she not puked it up, she would have had to go under the knife too, and that surgery would have been in the $ 2000 — $ 3000 range, because it was too big for her to pass.
I spent hours on the phone with these assholes trying to get my money back. After making me jump through hoops for days (repeatedly calling them and them promising to call me back but failing to do so, trying for hours to send a fucking fax to prove that Porter had surgery, etc), they decided to deny any refund. They actually had the nerve to yell at my girlfriend over the phone, and refused to give us even a partial refund, even after admitting they never gave our dogs baths.
Seriously, you’d be better off locking your dog in a garage for a few days than risking your pet’s health in this hellhole.

I boarded my two dogs there for a week over Thanksgiving. We’ve boarded our dogs there previously for short stints and the service was great so we had no reservations about leaving them for this long. This proved to be a mistake. One of my dogs had special instructions, I explained the situation, he was having a skin issue and required to be bathed every two days. I gave them the special shampoo needed, explained I had no problem paying extra for this service. I also said for any reason, this does not seem to resolve his itching, to CALL ME, I would have called his Vet and had a friend take the new meds over if needed. While away, I called twice to check on my dogs, it seemed as if I was being brushed off, I would get very short answers, such as «Yeah, they are fine». When I went to pick up my dogs, I was shock to see MULITPLE bald spots on him! Not only did I call to check on him to get blown off, they didn’t notify me as I reqested. I WAS LIVID! The lady just shrugged, swearing she followed my directions regarding his meds and shampoo. I immediately took him to his vet and she confirmed there is NO WAY they used the shampoo given! I will NEVER board my dogs there again. BEWARE, IF YOU LOVE YOUR ANIMALS, DO NOT LEAVE THEM IN THE CARE OF BARK AND PURR PET MOTEL!

This place is great for those of us who are on a budget, but want the best for our pet! The place is modest and has a very «lived in» feel, which I personally prefer to the sterile environments some pricier places have. The ladies who run the place are very no-​nonsense, but have an obvious love for animals!
Before finding this gem, I had taken my dog to Pet Smart for a standard groom. They nicked him all over and cut him when trimming his nails! I was furious! The groomer from Bark and Purr talked to me about how my lil guy acted terrified when she had cut his nails and could tell he had been through a rough experience before. I appreciated their attention to detail and my pup’s attitude about the experience! He now loves going there and doesn’t get scared at all. Plus they do a great job (with care) for a great price! If you and your pet have had a bad experience elsewhere, definitely give this place a try!

If you want posh and upscale, this isn’t the place for you. But if you want your dog to get an awesome haircut at a reasonable price, this is totally the place. I’ve been taking my dog here for 10 years. I’ve tried several other places that are a lot closer to me, but no one cuts my Maltese as good as The Bark and Purr. I was trying a place close to my house, but they cut my dog so badly I would never put her through that again… and it was the second time they cut her! I started go back to the Bark and Purr again, even though it’s a 20 minute drive. The owner is a die-​hard dog lover, so I feel like my dog will always be taken good care of when I leave her there. Totally recommend the place!

I would never recommend taking your pets here. I took my two dogs here over Thanksgiving and was mortified when I picked them up covered in ticks. I spent hours pulling them off of them! The place is in desperate need of a cleaning, and they don’t keep up with animals shot records. They didn’t even ask for mine. That is a major red flag!

I’ve used Bark N Purr a couple of times now and it is my last resort. I don’t like boarding my dog at all but sometimes have no choice so I chose this place because of two people I know who kennel their dogs there and haven’t had any complaints about it.
The place is conveniently located but is NOT upscale by any means and doesn’t seem super clean, to be completely honest. The most recent time I boarded my dog, he came back stinking to high heaven and I was sure it was because whatever he was laying on had not been washed in QUITE a while.
I was assured my dog would be given his own kennel and I believed that to be true. I had asked them to clip his nails and they seemed to do a good job on that. The first time I had boaded him there, I had asked for him to have a bath and I believed they just powdered him with dog deodorant and brushed him a little.
Good sides and bad sides… utilize at your own risk.

We have been taking our two weimaraners here for a few years now. It’s great because the little lady who runs it is nice and they seem to genuinely care about their dogs.
The bad is that the place is kinda dingy and smelly and you are a little concerned leaving your precious babies there, but overall they always seem healthy and happy when you pick them up. They also charge extra to pick up your pet on a Sunday and only between 5 – 6 pm which is kind of a bummer, but convenient that you can get your pet back before the work week starts up again.
I like that you can have them bathe the dogs on their last day, so they come home fresh and clean, saving me a trip to the groomer. It’s also great that they aren’t crazies about all the shot records and such (don’t get me wrong, you do have to provide them), but they keep the records so you aren’t scrambling for them every time you leave town. You can almost always get a space at very short notice.
The best part is that my older dog was adopted and therefore is not very well socialized with other dogs and this facility understands that not all dogs can/​want to be dumped in a room with 20 other dogs to «play» during the day. A lot of pet hotels won’t keep your dog at all if they don’t get along with stranger dogs, leaving somebody with a loner dog like myself in a pickle. What am I supposed to do, never travel? Love them for that.

I’ve been going to Bark N Purr for years and would not take my dog anywhere else. Minerva and her staff adore dogs, cats, and all animals and when I semi-​jokingly refer to my not-​so-​friendly rat terrier as «psycho dog» Minerva defends my dog :) They’re amazing with your pets.

These ladies have taken care of my lil’ mutt three times. They take excellent care of him! If I bring his food they will crate him to feed him his own food during meal time. He has fun with the other dogs and is always clean, happy, and tired from playing when I come to pick him up.

Our two Jack Russell Terriers have been going there for years. The people that work there love dogs and my dogs like them. There place is not the most modern and organized place, but it’s been around for years and they know how to treat dogs. The small dogs are all placed in a room together with toys and beds which is nice so they don’t have to stay in a kennel. There is another room for the bigger dogs.
I feel really safe taking my dogs here because they never go technically outside. There is a grassy area inside where they let them out. If I took them to another place I would worry about them slipping off there collar or slipping through a fence and Jack Russells are quick little things. You can also call and check on them anytime and they actually will put you on hold and have someone really go see what they are doing and tell you.
If you want a safe and friendly place to take your dog while you on vacation, this is definitely a great place. It’s $ 16 a night per small dog and this includes food too. Very reasonable!

Bark & Purr is my savior because my Ralphie was RED FLAGGED at stupid over-​priced PetSmart since the manager who groomed him left. Ralphie is my adorable 13 lb doggy who doesn’t let anyone brush him but me… he has a big growl when he feels scared or defensive but is actually a big sweetheart!
Bark & Purr much less expensive ($ 40 for everything done superbly vs $ 70 for everything at PetSmart done just OK) and they always give Ralphie treats when he leaves! He even got a cute stuffed animal around the holidays as a gift.
We are huge fans of this place!

I should start by saying that we have used Bark and Purr in the past and have been happy with their service.
This weekend, however, we picked up our 3 dogs after a week long stay at the Bark and Purr and I have to say we were very disappointed and upset. We were told the dogs had been bathed the day before pickup yet they all smelled of kennel and were clearly in need of a bath.
The FAR larger problem we have though was that all three dogs were COVERED in tics. In the 13 years we have had two of the dogs they have had maybe 3 ticks in their lifetime. We dug OVER 10 ticks off each dog (each of 3 dogs) after we picked them up and got them home! A couple of the ticks had swelled to the size of a Lima bean. To pick up our dogs in this condition was unbelievable and completely unacceptable.
When we called the owner Monday morning she felt the dogs had not, in fact, received baths prior to pickup and had us bring the dogs back in to get bathed thinking that would address the tic problem. That brings up the question of «do they simply allow our pets to collect whatever bugs they collect and simply give the dogs a bath the day we show up to pick them up?»
We understand a tic or two this time of year but to have all three dogs infested with them cannot be explained away as them playing in the play yard behind the kennel as the owner explained when we brought the dogs back in for baths.
While our first two experiences with the Bark and Purr were positive I cannot get over the condition of the our dogs when we picked them up and we will NEVER, EVER entrust the care of our pets to the Bark and Purr again.

I just just picked up my 10 lb yorkie-​poo from this place today and he looks and smell great. They took excellent care of him while we were on our 3-​day vacation. This was our 5^th time leaving our dog there.
The older lady who runs this place loves animals so we know our dog is in good hands. The services are quite inexpensive compare to other places. They charge us $ 16 per night for boarding and full grooming and nail trimming were only $ 35.
They are closed on Sunday.

I recently adopted a dog from the SPCA who has become my little buddy. As with previous dogs, I figured I could do bathing and grooming on my own. Well, well, well… this dog has taught me wrong. Our first bath time together was traumatic… black hair everywhere, clogged bathtub, and an owner who was covered from head to toe in water, soap, and dog fur!
Needless to say, my plan of action had to change. After calling around to some local spots I was quite discouraged to find that for a 15 pound dog, I was going to pay a minimum of $ 50 for grooming services!!! However, my friend Angela G. recommended the Bark and Purr for its exceptional service. I took my pup in today and was greeted by very friendly staff members and an establishment that is obviously pet friendly! It was raining today, so when we got in my pooch was soaked and cold. One of the employees walked over, scooped her up and proceeded to start drying her off for me (star 1). I informed the staff my dog is undergoing heartworm treatment, and they were very sympathetic. They understood the need for my pup to be in a quiet isolated area and assured me should would have her own private doggy room to wait in before and after grooming (star 2). When I came to pick up Frankie I was pleasantly surprised that the cost was only $ 36 for a bath, grooming, nail clipping, ear cleaning, and anal gland cleansing (gross but good for all dogs)! (star 3). They brought Frankie out and had put a festive little bandana around her neck (star 4) and gave me a little goody bag of doggie treats (star 5)!!!
If I could give this place more stars, I definitely would! Bark and Purr, you rocked my dogs paws off!!!

Our child, I mean, our beautiful little golden retriever has spent many a nights at the Bark and Purr. She has been going there since she was a wee little pup so she is accustom to the place. She runs up to the door with no problem and they take her on back to her own room… yes, the dogs all have their own room, no cages.
The thing I love about this place is that the people that run it are always there. Someone is with the dogs ²⁴⁄₇ and they take your dogs out 6 to 7 times a day. If you want (which we always do b/​c our dog has a lot of energy), they will let the big dogs out to play together and put the little ones in their own little room that appears to be like a doggy amusement park.