Bimmer Motor Werks

The whole staff at Bimmer Motor Werks is so friendly, professional and honest. I needed my whole headlight assembly replaced from a car wreck that I was in. The mechanic realized that my modulator was ruined as well from water getting into it. He had another modulator from a previous job he had done and didn’t charge me for the part that would have cost me an additional $ 500 at the very least! He didn’t have to do that but he was gracious enough because I really needed that headlight fixed, because I was going out of town and needed to drive that same night! Go see these guys! They are the best in DFW!!!
Sincerely,
Kip

Excellent service. Took in my car since the battery was dead.
They kept the car for a few days and really spent the time to find out what was wrong. No extra charge.
Will definitely be using them as my BMW service provider of choice.

Best place to get your Bimmer service. The staff are great; Freddy is the definition of customer service and very talented with his work. #1

This is an update to my previous review. I talked to Freddy and we talked through my issues with the customer service. He assured me it would be handled. Once again, the review was never about their repairs. When I did get my car it was fixed properly and runs like a champ and they cleaned it up nice.
This review is based solely on customer service, which is a major key to any successful business relationship. This review isn’t about the repair of my car because they haven’t completed it yet. I am used to working with Lenny and he passed away back in August from what I’ve been told. Long story short I was told to bring my car in for an appt at 9am Monday morning. I arrived at 8:55am and the new office manager didn’t arrive until 9:30am. Thirty minutes wasted sitting in the parking lot. I called at 2pm to check on when they would have my car complete. She told me it may take them an extra day but she’d call me back at 3:30 and let me know for sure. I called back at 4pm cause I hadn’t heard from her. They had to keep the car. Told her I would come and get my garage door opener and house key. I get there and wait in the office for 10 minutes with no sign of this lady. I eventually had to walk back to the garage and low and behold she’s back there running her mouth laughing and joking with the mechanics, slowing them down from working when she should be at her desk. The worst part was she knew I was coming to pick the stuff up. Guess what she still had to go back to the work area and get the keys and opener. I’ve called multiple times today (next day) to get an ETA on when the car will be ready so I can figure how to set up my ride situation for getting my car when it’s ready. And guess what, it’s been an hour and a half and still no answer and still no return call. I’m not saying they don’t do good work as they have serviced 2 of my BMWs before for brakes and an oil leak. I am saying the front office of this place has changed and I will definitely not be coming back here based off of my latest experience. It maybe would have served me better to have paid the extra $ 250 at the dealership. At least I would have had a loaner car and customer service is their top priority. Lesson learned.

100% recommend. Had a drive belt snap at the same time my oil was due for a change. Changed the belt myself and took it to BMW of Dallas, who said that they would change the oil and replace the belt pulleys for a low price of $ 700.
Immediately took it to Bimmer and They changed the oil and cleaned off my engine from a leak — cost was $ 79. They walked me through replacing my pulleys so I could do it myself. Read my codes and wiped the old ones for free.
They also removed a sticker that BMW of Dallas rudely placed on the windshield in front of the driver’s seat.
Hell of a deal and great customer service for just the price of the oil change.

If you have a BMW I’m advising you to come here instead of get your work done. While I do love my advisor at BMW, the prices are much higher there. I started coming here when I still had a warranty on my car. They were so honest. They told me that certain things were still covered under my warranty and sent me to the dealership. Now that my warranty has run out, I only come here. Due to them doing such a great job on my car, I don’t have to come often and when I arrived today I found out that the nice guy Lenny who always answers the phone died in August. That crushed me. I so enjoyed having a fellow Yankee in Dallas.
But I definitely would tell anyone with a BMW who is out of warranty to come here. Once, I went to the dealership and they gave me a $ 5,000 sheet of things that needed to be fixed. I brought the sheet here and after inspecting my car, I only spent $ 400. Most of the things they told me at the dealership were small things took a little bit of cleaning under the hood.

A hidden gem. Lenny provides excellent service, he is honest and an expert in BMW. I recommend this shop to all my family and friends.

My ’09 3-​series went out of warrantee less than a year ago. I brought it to Bimmer (based on a recommendation) to have some work done. They didn’t try to upsell me, did the repairs quickly, and charged far less than the dealership quoted. I am ecstatic to have found a BMW certified independent shop that I can trust. Freddy and the staff are technically sound, honest, and friendly.
I don’t normally do reviews. It is hard to find a repair shop you trust, but when you do, you want to tell the world! Thanks guys!
(I have since recommended a co-​worker who was very pleased with the repairs Bimmer Motor Werks did on his M3.)

These guys do a good job with my BMW. I had my cars odometer converted from KMs to Miles and the whole process was smooth.
I came back another time when my car died. They diagnosed the water pump problem and had it done the next day at a reasonable price.
The only thing is I wished they had a loaner car but aside from that, no complaints.

After a few times going here, I’ve noticed the prices are similar to the dealership if not higher. So I reverted back to the dealership.

I guess if you can ever get them to get back with you they might do decent repairs but, I wouldn’t know. I have been trying for over a week to get them to call or email me about getting my M5 in for service…

I rarely write reviews, and when I do, they are typically negative. This is not one of those reviews. I recently purchased a low mileage 2006 M5 in Dallas, TX (I live in Austin). I was up there visiting my son, and on the way back I got in an accident on the freeway. My car took a hit on the passenger side wheel, causing a significant amount of damage to the rear suspension. It was pretty devastating for me given that I was still riding the sugar high of my recent purchase. Being that I live in Austin, I had to find a reputable shop to take care of my high end BMW up in Dallas. I came across Bimmer Moter Werks through the regional M5 board, and it was the best decision I could have made in this process. Progressive wanted for me to go with one of their recommended shops, but the fact that I drive an M5 made that an impossibility for me. Lenny was wonderful to work with, and the repair was done perfectly. To be honest, the car looks and drives better than it did when I bought the car! The repair took a while, but Lenny set the expectations at the beginning of the process, and let me know what was happening along the way. If this shop was in Austin, I would be 100% loyal. You cant go wrong with these guys, and you can trust your bimmer with them any time. Steer clear of the «stealership» and go to the dealer alternative, Bimmer Motor Werks!

First of all, thank you Bimmer Motor Werks! I just purchased a 2010 BMW 328i Coupe, and had very little information on the car. I emailed the main email on the website, and Lenny responded to me. I did a lot of research, because I wanted a place I could trust. I dropped my car off for the lamp out light being displayed, LED lights I couldn’t get to smoothly go in, and a pre purchase inspection (just to make sure all is good). From the moment I started talking to Lenny, I could tell he knew what he was doing. Very nice guy, and did something most places wouldn’t. I had no knowledge that the previous owner purchased two coverages, that are still good for two years, or 35k miles. He not only told me, but he printed the information out, and gave me a card to BMW nearby, because my service is free, and mechanical parts replaced are a $ 50 deductible… Talk about sweet! As he said, and I came to find out, I scored on this car. I truly appreciate he was honest, because that’s money he could essentially lose. After those few fixes, and being very reasonable on price, they can still count on me coming back, even though I have warranty. I already have, and will continue to recommend them. IF YOU OWN A BMW GO TO BIMMER MOTOR WERKS! That’s my advice. I’m glad I did, and I appreciate how I was handled, from start to finish. By the way, I never write reviews, but they really deserved to be recognized. People usually only take the time out for negative stuff, and if this helps them keep being successful, and other happy customers, that’s good for me. Thank you, Lenny, and everyone at Bimmer Motor Werks!!!

I would give these guys 10 stars if I could. I’d gotten an oil change in the past, and just thought Lenny and those guys were jut being nice.
Yesterday, I went in expecting that Id’ done something horribly wrong to my car.
Lenny was EXTREMELY helpful.
When it was all said and done, I just needed an alignment. I cannot say how cool these guys were.
I actually spent a couple of hours waiting on my car. Lenny was nice to everyone, even the Door-​to-​door salesman that stopped by and asked one too many questions.
If you are BMW owner, I will not hesitate to tell you to go to these guys. I was really impressed by their service and just overally standup, straight shooting guys.

I was convinced I needed new brakes… my 535i told me so, after all. Also thought I might have an alignment issue. I was ready to shell out some cash. Lenny took a look and said both were fine. Didn’t charge me dime. He could have changed me an arm and leg b/​c the idrive told me I needed brake out. I’ll be back!

First things first, I’m not one to write reviews. But when it comes to Bimmer Motor Werks, I couldn’t help but leave a friendly review for all the amazing service they’ve provided me over the past year and a half, now that I’ll be packing up my bags and moving for a job change.
To give some background, I purchased an E60 M5 about a year ago and took it to these guys for all my maintenance and repair needs.
They’re extremely competitive in terms of pricing, if not substantially cheaper than dealerships (or, stealerships, as I like to call them), and do extremely high quality work. They’re timely and are supremely accommodative of my schedule.
I’ve pretty much only worked with Lenny at the front of the house and he knows his stuff. A true Bimmer enthusiast. Doesn’t upsell you for parts and services you don’t need — just tells you straight up what’s wrong with the car and what needs to be done.
All-​in-​all, I’d give these guys more than 5 stars if possible. If you have a BMW, take it to these guys! You absolutely will not regret it.

I learned of Bimmer Motor Werks from this very site ( Unilocal) and must concur that this is the number one place to take your BMW… warranty or not. Very professional and knowledgable in BMW repair. i was told they are former employees of the car maker.
My X5 was worked on and now runs better than it did before I took it in. I am so impressed with the service that I intend to tell everyone that drives this brand of car to take their car to Bimmer Motor Werks.
I’m writing this review 2 months after getting the car back from them and still running smooth.
thanks you,
Lenny and Freddie

This place looks legit and the owner seems really honest and nice. I will post an updated review once my car is fixed.

I just have to say how impressed I am with the service here. I honestly didn’t even end up taking my car here. But only because Lennie was so completely honest with me. I was offering to throw money at it and he recommended I check a dealership since it was all (even the oil change) likely covered by warranty. When my warranty expires, I will definitely be coming here, confident that I’m not getting ripped off and that they know what they are talking about.

I went back to Freddy today for a consultation. Once again he has assured me that he provides excellent, honest service. Again, my problem didn’t require much, but I witnessed a consultation he gave to another customer. Freddy laid out the options well and was completely understanding of the customer. I over heard another brief consult where he illustrated that he approaches mechanical problems logically rather than just throwing parts and labor ($$$) at a car hoping it fixes it. Again, I have a renewed respect for Freddy as an auto mechanic.

These guys are great! My Z4M was making a noise so I stopped by to have my car looked at. Freddy and his crew took care of the problem immediately. I saved hundreds of dollars compared to what the BMW dealer would have charged me.
When its time for routine maintenance, I will returning to Bimmer Motor Werks.
Thank you Freddy.
Mike M
Dallas, TX

Finding a good, honest mechanic for a BMW is not easy. Freddy is solid and does a great job.

After having my head ripped off for years at Overseas Car Care an emergency situation popped up and I had to have my car towed to Bimmer Auto. Turned out to be minor but the service was PERFECT!
If you have any work needing to be done on a BMW this is the place to go. Their quotes are 35 percent below Overseas Car Care and I am going back for some maintenance on my 325i in a couple of weeks. Thanks for the help guys, you will get ALL of my business and plenty of referrals as well!

If you have a BMW and you are not taking it to Bimmer Motor Werks for repairs you are doing yourself a disservice. Freddy’s prices are great and his advise and consultations are better than I’ve ever seen at any dealership.
If there is nothing wrong with your vehicle guess what? He tells you there is nothing wrong!!! If your vehicle does have problems he goes over each issue and advises which areas need immediate attention and those that can wait.
No pressure. No sales. Just good plain honest advice.
As the prior review stated. I trust him to help me make the right decisions to keep my BMW running smoothly. I refer everyone I know to him and have no plans to every take any of my bimmers to anyone else.

Thank Bimmer Motor Werks for fixing my 645 BMW. will tell my girlfriend bout Bimmer Motor Wreks. she have a 330I BMW.
thank again for your remarkably great service and helpful information.
Curtis Wilson