Dallas Designer Smiles

I really can’t stand going to the dentist, so I’ve hopped around dentists in Dallas and put my appointments off longer than I should. :) But I originally was referred to Dr. Strader years ago by some friends — to have my old amalgam (mercury) fillings replaced. Because the process can actually end up getting MORE mercury in your system by replacing them, it’s important to go to a dentist who takes all the extra precautions to protect you from absorbing it. Dr. Strader is more up to date than the typical dentist about all the materials used in dentistry and how they can affect our health.
His office staff is really friendly, they file insurance immediately and can always tell me how much will be reimbursed, and the hygienists are sweet and patient for wimpy patients like me.
I still can’t stand the dentist, but Dr. Strader and his staff are the best I’ve been to!

Dr. Strader is a great dentist. I went through a lot of trial and error to finally find «the one.» Yes, he’s «the one» when it comes to my teeth. I did an extensive amount of research before I found this place.
I have had 2 crowns done here and they are high quality porcelain. My crowns look and feel good. Jenny is my dental hygienist and she’s very diligent. She’s very informative and always good at keeping me in track. They are not pushy at all. I’ve never feel like I’m being pressure to do things. Before any of my procedures, I usually get a quote from Hazel, the insurance/​billing specialist. They are somewhat flexible with scheduling here. Appointments are available from Mon-​Thurs 11AM-​7PM. I always booked my last appointment at 6PM and come after work. I find it convenient so I don’t have to spend my weekend going to the dentist.
There’s a reason why I come here all the way from Collin County. The staff here is very friendly and professional. I can’t give this place a 5 stars because I don’t like going to the doctors. I do highly recommend Dr. Strader and his team if you’re looking for a good dentist.

In a nutshell: Called to schedule appointment for 2 cavity fillings (wanted to get an idea of the place for future cosmetic dentistry). They asked for insurance info, which I gave, had records sent over from my usual dentist.
Came in the next day, they get me all set up, then demand full cash payment (about $ 400) or that I get their credit card right before they are about to get started! I couldn’t afford to pay cash up front (I’m a teacher for goodness sake!) and have never had to do that for any medical service in my life. If I had known that they would ask for full cash payment up front, I would have never made an appointment with them in the first place. Why would they even ask for my insurance information if they were going to demand cash up front. Doesn’t make sense to me. I left with my two cavities, feeling disappointed.
They called later and left a message that said they could work something out where they bill insurance and then I pay, and then when they finally have all the money I can come back. This just didn’t seem quite right to me, so I didn’t return their call and just decided I’d get my fillings with my usual dentist, and I decided I’d think twice about getting any cosmetic procedures. Only a week goes by and to my surprise, I recieve a bill from my insurance company showing an $ 82 charge from Dr. Strader’s office just for coming in even though I didn’t have anything done (which if you remember is because they wanted the whole payment up front). Nobody ever said anything about any extra charge at any point. Wouldn’t go back because of this bad first experience.
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