Dunlap-Swain Tire

I went to Dunlap-​Swain to get my headlight replaced. I had been there multiple times to get a nails pulled from my tires and have always been pleased. This morning, Russell immediately helped me with my headlight and spent 45 minutes fixing it… it was very difficult to get to. He also noticed that I had something loose and spent another 15 – 20 minutes fixing it. Great service and great price.

Had a flat at 6 am. Tried to find a place with good reviews that early in the morning and what a great find. So helpful! got my tire plugged and aired up in about 15 minutes for 10 bucks. Thinking about going here for everything I need in the future.

I’ve been getting my annual inspection done here for several years and have always been satisfied, so I assumed that I would be able to trust Dunlap-​Swain with other repairs as well. After my most recent experience, however, I will not return to Dunlap-​Swain for any type of auto service.
I took my car in because my check engine light came on and I needed to get that taken care of. I had previously taken my car to another shop, where they diagnosed the problem and gave a quote for how much it would cost to fix, but I wasn’t able to get the repairs done there due to time constraints. The mechanics at Dunlap-​Swain originally diagnosed my car with the same problem the other shop had, and quoted me the same price for repairs. However, they then called me the next day to tell me that they had found additional problems and it would cost twice as much to repair. But the «additional problems» were the same thing they had told me they were going in to fix in the first place! In the end, I was charged over two times what they had initially quoted me for repairs. I no longer feel that I can trust this shop and I will not return in the future.

Been around forever. Have self and full serve pumps. People are friendly. Mechanics are qualified, honest and reasonably priced. For gas or service, give them a try.

This place is as dishonest as it gets. DO NOT GO TO DUNLAP SWAIN.
They charged me $ 800 to fix my A/​C and in 2 months when the A/​C went out again, they refused to own up to their work and repair the A/​C. Instead, John Niemeyer claimed he wasn’t responsible for the work, and that he «didn’t care» that I was upset that the A/​C still didn’t work. This company does not stand behind their work nor correct the mistakes they make. Instead, John Niemeyer hung up on me!
Completely unprofessional. I had been going here for 10 years and John treated me with complete disrespect and dishonesty. Very disappointing.

Another pain of moving to a new city: finding a car servicing place that you trust! Ugh. Luckily, I picked Dunlap Swain off of a list of places to get a state inspection since I knew they were in a reputable part of town. After that, I’ve been back on two other occasions, and I’m very thankful I found them. I now pay a fraction of what I used to when I was getting my car serviced at a dealership. Their staff is courteous, and the hubs, coming from a car family, said their prices are fair. This is just a bonus and quite random, but the drink selection they have (despite the small size of the waiting area) is outstanding! It’s a great place when you need someone to check your ride.

This place is a find. Good and courteous service. Honest answers. Go.

A good mechanic is a real find.
This place is a block or so from my apartment. I had casually stopped in one or two times whenever a mysterious light came on in my Toyota Corolla, and the guys there were always happy to help.
Then last year, I bought my baby. Like every new mother, I became insanely picky about who would be caring for it. Asking around, a friend suggested Dunlap & Swain– his family had been going there for years. Aside from having extensive experience with a range of car types, D&S can be absolutely trusted. Their charges often come in under estimate. They work efficiently and with integrity. The backlog of cars parked in and around D&S waiting for repair is a good indicator of their quality.
I actually feel like I’ve hit a little jackpot finding this place, thinking of the hundreds to thousands of dollars in car repairs I’ve saved for years to come.