ELY Party Rentals

Excellent service, great communication, and an awesome monster truck shaped bounce house that was perfect for our son’s birthday. They made the whole rental experience very easy, and we will definitely be using ELY again!

I can say this is a company that is a pleasure to review. Exceptional service, an extremely helpful & accommodating Company Rep, and a product we and our guests really enjoyed. Out of 5 stars, I give ELY 10. It just could not have gone any easier or been more successful.
The Background… I was throwing a birthday party last Saturday night for my hubby and had about 40 guests coming to my home. I wanted to offer Frozen Margaritas & Frozen Bellinis at the party, but had no experience with any of the local companies that offered the machines to rent. As I do so many times, I turned to Unilocal for some recommendations. Based on the really great review from ELY’s first reviewer, I gave ELY a call — and it could not have turned out better!
I was immediately impressed with The ELY rep that took my call. Her name was «Josie» and she was great. She made the process soo easy for me. I had many questions for her — from the service to the product, to the amount needed. She never rushed me off the phone and never made a sales pitch. After talking with her, I had a clear understanding of what I needed for my party and felt confident enough to immediately make my choices. As it turned out, my choices, based on Josie’s input & recommendations, ended up being perfect!
Josie’s assistance did not stop there. She made arrangements to have the machine delivered to my home during the short window I had available and the same for the pick-​up. The experience with ELY’s Party Rentals, from Josie’s assistance to the drop off and pick up of the machine, to the product, could not have gone better and I would call it exceptional.
What I ordered and a review of the product…
I ordered the double machine w frozen Margaritas on one side and frozen Bellinis on the other. I did this even though I assumed most of my guests would prefer the Matgaritas, because some of my close friends and I love frozen Bellinis. It turned out though, that the frozen Bellinis were so good, they were the surprising FAV drink of the night! Not that the Margarita’s weren’t also popular, because they were, but that was no surprise!
One fun thing we did was to take shot glasses and fill some with Bellinis and some with Margaritas, put them all on a tray and pass them around. Everyone, even the beer and wine drinkers, enjoyed them as shooters and there were lots of requests for more. We ended making lots of trays to pass around throughout the night.
One added surprise was the the appearance of the machine. In broad daylight, the machine is just your industrial looking machine. But, during the party, we had the machine in our party room and with the mood lighting, the machine (especially the Bellini side) glowed with color! It was a nice touch and added to the ambience of the room.
The Only Thing I’ll do Differently the Next Time: These machines are heavy. The next time, I’ll have the delivery crew come to my garage entrance, which is only one step up into my home. Unfortunately, I didn’t realize it sooner and the delivery crew carried that heavy machine up the 12 steps to my front door. I felt really bad about that and made sure they came to my garage entrance when they came back to pick up the machine. Just like Josie, the delivery crew couldn’t have been nicer or more helpful. They set everything up and were very patient in showing us the mechanics and refilling of the machine. We tipped them and they definitely deserved it.
One last note: The machine only takes 1 and ½ hours to become completely frozen. No need to wait for that though! We drank the Margaritas & Bellinis on the rocks while prepping for the party and they were just as good!
A+++++ experience!
Enjoy!

While they may be more well know for their bounce house rentals for kid’s parties, I recently rented a margarita machine for our office happy hour. When initially searching for a margarita machine rental, I realized how difficult it was to locate a I any who would be willing to deliver Downtown and go had the proper liability insurance our building required. From the first call, all the way to delivery and pick up, everything about ELY was fantastic!
Josie helped take care of everything over the phone in regards to setting up delivery and was very prompt in providing the liability insurance coverage to our building management. Elizar was our delivery guy and I believe he is also the owner. He was on time, friendly, and helpful with the setup.
Considering how difficult it is to make deliveries into Downtown highrises, ELY certainly impressed me. The prices are reasonable and the service wonderful. I’d be happy to use them again anytime in the future!