Holcomb Tree Service

Used Holcomb Tree service on two occasions.
First time i had to get a large pecan tree removed from my back yard (spring 2010). I had over 7 estimates from different places and Holcomb was by far the very cheapest, which also included the stump to be grounded and the tree was also near power lines. Even a very good landscaper friend of mine couldn’t come close to a price this affordable. Even though they were the cheapest, they were still very professional and the workers knew what they were doing. and actually when i had my stump grounded, a line to my sprinkler system had got grounded too. They were able to send someone that week to fix it and to ensure it was working as it should.
after that i was sold on Holcomb! and used them to prune two very large live oak trees and cut down a crape myrtle. and still very pleased with their work and prices.

Holcomb Tree Service has been around for a number of years and must have thousands of satisfied customers… however, I’m not one of them.
The process start to finish was pathetic. I live in an older house and my electrical service is above ground and they told me I did not have to have it disconnected. Then on the morning they arrived they changed their mind. They did make the call for me but it delayed them being able to complete the job in one day. The electric company also disconnected my cable tv line, so I had no television.
The next day from work. I called their office to ask if they crew had returned to finish. I was told they would contact the crew then return my call. This never happened. I arrived at home to find no one had come back, my yard a mess and my television still disconnected. I called the office and left 2 messages.
At 7am the next morning, I received a voice mail stating that the crew would return, which they did. The finished the job on the 3^rd day and left the yard in decent shape. However, they would not re-​connect the cable tv, telling me it was my responsibility. I again called their office and spoke to Ed Phillips who told me to do it myself.
Since the power had been disconnected by Garland Power and Light, I called them to see if they would re-​connect it and they refused. Finally, I called Time Warner and they set an appointment to have it reconnected the next day. Therefore, I had no television for almost 4 days.
Holcomb did not treat me courteously, did not return my call after promising they would, took 2 days too long to complete the job and gave me the runaround regarding my cable tv.
I would not recommend or use this company again.