Lilian’s Salon De Belleza

Haircut $ 12
Blowdry $ 25
I wonder how much it costs to shampoo and style the hair. I walked in and asked for the price to cut my hair. I was told $ 12. I was immediately escorted to a seat and they didn’t have any books with hairstyles they offer. I told her my idea for my cut and even had a few photos ready but she took out her phone instead to show me what she thought would look better on me. She cut it and then proceeded to start drying my hair. Halfway through she tells me that it will cost me an additional $ 25 to blow dry my hair. I though she was joking but she said she wasn’t. I told her that I only had enough for the haircut and her tip. It didn’t seem like she was happy about it because she started saying that I couldn’t leave with half of my hair dry and the rest wet and without styling it. I said that was fine. While handling my hair she scratched my face and neck. Thankfully, I was only charged $ 12 and I proceeded to tip her. She snatched the tip from my hand.

I went into Salon de Belleza Lilian
On Saturday 07÷26÷14 so tired right after work looking forwards to a new hair color, I was recommended by my uncle’s ex wife so I went ahead and walked in and quickly showed a hair stylist there the «ombree» color I wanted from the side and back view.
She said it won’t be as light as it because she didn’t want it to damage my hair so I said it was fine. So she said that ok she could do it. she tried to make conversation with me and said she was a shampoo girl for a while in a salon in Mexico but then studied to be a hair stylist and has been one for about 15 yrs. I kept showing her the picture and asking if it was going to turn out just like this and she said it will be better. she said it wasn’t called an «ombree» it was called highlights… so I asked once again if it was going to turn out just how it was in the picture and she said yes. When she was done I was confused because it didn’t really look like in the picture I kept showing her but she insisted that I let it dry being that she charged $ 15 to blow dry it. I got home and it was dry but still yet wasn’t what I expected… it looked half brown and half blonde. Not a typical ombree which fades from top to bottom lighter! Extremely angry because I wasted my time and money to go to a lady who didn’t even know how to do ombrees’ just wasted my time, I went back the next day AFTER WORK! AGAIN.
I explained what had happened to another hair stylist and she said to come back Monday when the hair stylist that did my hair and store owner would be there.
I couldn’t make it on time but I went Wednesday to see who was there…
A lady told me to wait so I did then the hair stylist who did my hair told me to go to the back to talk. I told her it wasn’t what I wanted and I’m just wasting gas going back and forth being it’s 20 minutes away from my home.
She said to show her the picture because I had «showed a different picture» to the other hair stylist when she wasn’t there. (I showed her the side picture of the ombree and back picture of the ombree hair) I told her that it wasn’t what I wanted and could of seriously done this on my hair by my self for less than $ 30 at home instead of $ 135 for what she did! She said that if I knew how then why didn’t I do it on myself then… I work in a restaurant so I don’t like to complain because I understand how it is but I was so furious and they definitely didn’t deserve any money for what they did to my hair! She insisted she redid my hair but I said no because she had said before she started that it wasn’t going to get damaged because she was going to «protect» it. I put my hair down and showed her how I ran my fingers through my hair and it fell out. She said that that is the what I wanted (the hair color) and walked away saying «you know, bad things happen to dishonest people!»
I don’t understand how nobody was there to witness how completely rude she was and maybe that’s why she was being rude?! But she brought me $ 100 back and said that’s all I’ll get back because of the time and effort she put into it.
She told me to sign a paper so I did and she asked «is that your signature?!! Are you sure?!»
I guess she thought I gave her a fake name and signature?! I’m just completely appalled by her attitude and way of taking the whole situation! I’ve member been so mad, disappointed and insulted in my whole life!
Salon De Belleza Lilian — Oak Cliff; west Illinois — Dallas, TX |