HORRIBLE experience at Lucy’s Tailor. These people are unprofessional and have zero regard for their customers. I brought in a bridesmaid dress for alterations. I needed the bodice of the dress taken in before my friends wedding. I brought the dress in on a Monday and the main man at Lucy’s took the measurements and pinned the dress on the sides where I’d need it taken in. He said it would be ready the following Monday. I went in the following Tuesday for my dress and the same man that ‘helped’ me the previous week brought my dress out and said«this dress is a problem»… he followed that up with«it’s too much work» and then told me they had not done ANY alterations to the dress. This is interesting because a) you’re a tailor and b) 6 other girls have had the same alteration done at other places with no problem. That being said, if they don’t feel competent enough to do the work, so be it. The real problem is that NOONEEVERCALLEDME. So this dress has been sitting here for 8 days not being altered and no one thought they should let me know they can’t do the work they initially promised to do. Had they called 7 – 8 days ago, I could have taken my business elsewhere. Now its 3 days before I am to travel for the wedding and I still have a dress that doesn’t fit and not enough time to take it somewhere else unless I want to pay who knows how much to expedite the process. Save yourself the frustration and find another place for alterations.
LeeAnne L.
Évaluation du lieu : 5 Dallas, TX
I found these guys when I needed a bridesmaid dress altered in 24 hours! They did it!!! They were amazing and delivered early! Now I take everything to them whether it’s a dress that needs a new zipper, a fixed hem or a seam that’s blown out! They are so affordable and so fast and so friendly! I can’t imagine going to any other tailor!