Looks sketchy from the outside, but definitely worth checking out. I just moved to Dallas and had recently had an exam elsewhere. I already had my prescription– I just needed to buy some contact lenses and I expected an all-out hassle. I called ahead to ask lots of annoying questions(do you take my insurance? Do you have my prescription in stock? etc.) and the employee who helped me was very patient and thorough in answering all of my questions. I decided to go in and try them out. Like I mentioned before, it looked a little dingy on the outside and I wondered what i was getting myself into. But once I went inside, he had a pair of trial lenses ready for me, quickly took my insurance info, checked me out and gave me a few freebies on my way out. Excellent customer service, attentive and knowledgeable employees.
Jack M.
Évaluation du lieu : 5 Marina del Rey, CA
I was a bit skeptical when I first saw the outside of the place, but once I walked in I was surprised at the large selection of frames and lenses. The staff was really helpful and not pushy in any way. The woman who helped us, Adda, was super helpful. She would bring out frames that were similar to the ones you were looking at. She really helped personalize the experience of looking for new glasses and I loved the frames she suggested :-) Don’t let the exterior of Master Optics put you off, it’s actually really nice inside. Not to mention the fact that the staff will match any advertisement that you bring in! Thanks Adda, I really hope I spelt your name right.