McCallum Glen Apartments

WORST PLACE TO LIVE!!! DO NOT LIVE HERE!!!
I have rented many homes and apartments, and there are always some pros and cons when renting any home… however…this is by far the worst place I have ever lived! So take a few minutes and read what I have to say!
To start I NEVER write reviews on Unilocal,but I feel strongly enough about this one that I felt I just had to say something and warn others.
Managment is truly AWFUL! They are rude and incredibly disrespectful. If you come to them with any maintainence issues they have an attitude, talk over you, and just defer you to your «addendum» on your lease.
THE ENTIRE BUILDING IS INFESTED WITH ROACHES! I have NEVER and I mean NEVER had an issue with roaches or gnats infesting ANY of my homes, however since I have lived here (about 9 months) I have seen more roaches and gnats to last a life time, and since I have never had an issue with bugs before, I can only conclude that its from the other residents in the building.
The staff also comes and goes in your apartment when you are not there. All they leave is a note saying that they were there to do some work and that’s it. ZERO consideration of your own privacy. Once I was at home sitting on the sofa and a maintainence man just let himself into my home. Didn’t knock, or even announce that he would be there. Just walked right into my home. I understand that the property is not mine, and they have the right to fix and maintian it. However, there is a certain level of respect and privacy that should be upheld. After all, it is supposed to be a home to you.
Parking is a PAIN! If you park your car in the wrong place, they will TOW IT! Then charge you over 200.00 to go get your car back. Parking is so limited, its almost impossible to find a place. Every car in the lot has writing on its windsheild from having been towed at least once since they’ve been there.
They do not maintain proper records and often lose information. I paid my pet deposit in full, and several months later I received e-​mail after e-​mail saying I still owed them the deposit. According to my saved records I had the entire thing paid in full, but according to theirs I did not. Very disorganized.
This is by for the WORST and I’ll say again the WORST place I have ever stayed! I would not encourage ANYONE to live here! WALK AWAY NOW BEFORE IT’S TOO LATE! The cheap rent is just not worth it!!!

These are the worst apartments ever. I stayed for one night and witnessed things that still keep me up at night.
Besides being aesthetically unpleasant, it is also the home of a burgeoning cockroach empire. It is under eternal construction, and has an all around uncomely aura.
Not to mention a white trash towing company that patrols the streets similar to Nazi secret police, searching for the slightest reason to tow your car to Uganda.
But the pool is nice.

Okay, I have lived here since June and when I first moved in I didn’t like the atmosphere. There was a lot of riff raff in the complex next to me.
BUT after new management has come in, I honestly do not want to leave. I am very happy. Maintenance is always very respectful and leave me little notes if I’m not home when I’ve asked them to change an air filter or something. In fact, one evening the office was closed and I needed help with toilet being clogged. I went downstairs and since the maintenance door was open I hollered hello and someone came out and sent someone to help me in less than 10 minutes.
The front ladies in the office are very helpful. They thought me how to use the new online system and when I was going through a hard time, they were all actually concerned about my well being.
I’ve seen some postings on
saying some believe the office staff is writing the good reviews, well I’m here to tell you those ladies are way to busy to waste their time on the internet.
I plan to stay right where I am for at least another year or two if any way possible. I have brand new carpet. I rarely see bugs and when I do it is usually because I did not use a cover for my kitchen sink. If you have a bug problem it is probably because you leave food out or do no vacuum as one should. I even keep my loose food like cereal and chips or what not in plastic containers sold really cheap at Ross.
I do not nor have I heard any of my neighbors complain about bedbugs. I am right on the side, so there is a lot of traffic during normal hours but at night I sleep just fine. I don’t hear people outside nor do I hear anyone fighting. I am happy to post this publicly and hope some people learn that one problem doesn’t make an apartment a 1 — 3 star.
One last thing, I love the atmosphere. Most are students, and it is nice to meet people hanging by the pool. I’ve learned to cook even better Indian food because of a few of my neighbors and when I was sick another one of my neighbors took our my trash.

I lived in McCallum Glen for 10 months from 2007 to 2008 while attending UTD. I know it’s been a while since I lived there and it might not accurately reflect the current McCallum Glen, but after reading the filtered review on the security deposit problem, I felt compelled to write this.
During my stay there, I had no major complaints. Living was decent for the price I paid. I was lucky to get neighbors who were respectful to the people around them. The only annoying thing was the lack of unreserved parking spots, but there was always the option of buying a reserved spot. I never had any complaints or issues, so the only time I went to the office was to turn in my rent-​which I always paid on time. I lived very quietly, and I was rarely even at the apartment.
The problem was when I moved out. Before I turned in my keys, I had one of the employees walk through the apartment with me. I had an issue with the vacuum cleaner and wasn’t able to properly vacuum the last day, so I was going to come back later in the day to vacuum. But I knew for a fact that I didn’t have any stains. I took great care of the carpet. The employee who did the walk through even told me my carpet looked fine and to not worry about it.
Sometime during the last month there, I turned in a paper with my forwarding address on it. On the last day, as I was turning in my keys, I even double checked to see if they had my forwarding address. They told me they remember getting it from me, but didn’t look it up on the computer because they were busy.
After a few weeks, I didn’t receive my security deposit so I gave them a call. Lo and behold, they said my forwarding address was lost, that they were about to take it to collections, and that I needed to pay them $ 160 on top of my sec. deposit for the carpet they had already replaced.
I definitely will not be going back there again, but if anyone still decides to live there – Please triple check everything when you move out.

Decent apartment living. However, moving out is a nightmare. After giving the property management a forwarding address, they still mailed my deposit check to the wrong address.
After calling to find out why I had not yet received my check, they said it was mailed. Gave them my new address again and still no check in my hands yet! It has been 4 months and they have not refunded my deposit yet.
I have contacted the BBB and the Dallas area Renters Association to help me get my check.
Uuuuuuugggggggghhhhhhh. They S-​U-​C-​K

This place is packed with people. The management is friendly and the maintenance usually comes within 48 hrs of a request. It’s a great place for UTD students who don’t want to live on campus, but other than that I wouldn’t recommend that you live here. The non-​student population is, for lack of a better term, on the ghetto side. The pricing is the cheapest in the area, so I should have expected that. There is a police station just down the street though, so I haven’t really witnessed or heard about too much crime in the area.
Parking is impossible unless you pay for a reserved spot. Your car WILL be towed to South-​West Dallas if you don’t have a resident sticker and park anywhere that is not visitor parking. However, DART access is excellent and there is a free shuttle to UTD that runs every 30 minutes.
My last complaint would be the car alarms going off ²⁴⁄₇. I got used to it but it is still really annoying.
Not terrible, not fantastic.