Neville Dental, PA

Dr. and Dr. Neville and their team of dental hygienists and admins are really excellent. They are competent and professional and respect patients’ time; at the same time, they’re genuinely friendly and caring, which makes the office a pleasant place to be. I found out about this practice after having terrible experiences with two different dentists in Dallas; I appreciated them so much that I found it worthwhile to pay out-​of-​pocket here until I could change my insurance to a plan that included them. I’ve been a patient here for several years now and highly recommend the practice!

Great customer service! I felt so welcomed from the moment I walked in. The staff and dental hygienists are very nice. I set up my appointment here through Unilocal i think and they were very responsive to me through emails and phone calls asking for more information to get ready for my appointment. I set up an appointment here to just get cleaning, xray, and dental exam. I had Michelle as my dental hygienist and she was super nice and did a great job cleaning my teeth. Dr. Neville then came in after to inspect the teeth and provide recommendations.
Overall, the whole process went seamlessly and I enjoyed being there (which is unusual to say going to see a dentist).

Love Dr. Neville and his staff! I’ve been coming here for several years and they do a great job making you feel welcome, appreciated and well-​cared for. I usually schedule my appts. early in the morning so it’s rare that I have to ever wait more than 5 minutes in the lobby.
Once when I had a dental emergency, their office was closed for a week for summer vacation and I called their after-​hours emergency line and Dr. Helena (who’s also a dentist at this practice), met me at the office and fixed me up with a temporary solution until Dr. Nick was back in the country.
When I went for a cleaning six months ago, there was a tiny cavity spot that they said they would take care of when I came in for my next cleaning visit. So I went in last week to have my teeth cleaned and have x-​rays done and had forgotten all about the cavity they were going to fill. After my cleaning they led me to another area and Dr. Nick looked at the x-​rays and then looked in my mouth and said that the tiny cavity had polished itself out! Sweet!
This practice came highly recommended to me through a co-​worker (about 5 years ago), and I have been referring co-​workers ever since — and they love this practice too!

They were nice and made my husband feel comfortable, which is a big deal since he is terrified of the dentist (hence the 3 stars). Our insurance was supposed to cover everything but they billed our insurance incorrectly, so we were sent a bill. I heard that is a common occurrence here. It was fixed, but still sketchy.

heather at the front is amazing. Great customer service, and all of the hygienists are so great! I hate going to the dentist, but this one makes it easier :) I would definitely recommend them! I have seen both of the dentists and they are both great.

Interestingly enough, I had the same experience that E.Z. had on their 1÷31÷2014 review.
I recently moved into Dallas, and sought out a dentist to keep up my regular check-​ups. I have never had a cavity before in my life. I also had just had a cleaning done 5 months ago from my previous dentist, to which he found no cavities.
When seeing Helena Neville, one of her hygienists were in shocked that I had no cavities from my previous cleaning. They took some X-​Rays and pictures with a little mouth camera. Dr. Neville then came in and confirmed all 8 of the cavities and stated that they would need to be fixed as soon as possible.
I thought it strange that I could go from 0 to 8 cavities in 5 months (I mean, 1 or 2 I could understand, but 8!!?), so I contacted my previous dentist, sent the X-​Rays and pictures, and asked for his advice. I also set up a new appointment with another dentist here in the area.
My previous dentist said that there was nothing he could see, even with the pictures, that I should get excited over.
The other dentist that I went into went poking and putting a pretty good amount of pressure on each of the teeth. He also saw nothing in the X-​Rays or pictures that would get him excited. He did say I had one cavity that he would probably fill, but it wasn’t nearly as bad as Dr. Neville made it out to be.
All in all, I would not recommend this dentist.

Growing up, I always had a bad dentist and experiences, and I was a kid who went to the dentist a lot. I gave up on going to the dentist a few years back, and came here out of necessity (needing a wisdom tooth referral initially). However, Dr. Helena found a few problems in my old crowns that needed fixing. I’ve never found such great bedside manner and steady hands! She explains every step along the way and encourages you too! The entire staff is so nice and welcoming. I had to come 4 times in a span of a couple months to get all the work done, but I was never nervous coming in. I recommend anyone and everyone to Drs. Neville!!! Definitely gonna take advantage of my insurance and come in for routine cleanings!

Definitely the best dentist and office staff around. They are friendly, helpful, never leave you on hold when you call, on-​time, give you all the information you need, answer all your questions, and are extremely kind and fun. From the ladies at the front desk, to the x-​ray tech, to the dentist herself, everyone in this office is top-​notch. I wouldn’t go anywhere else.

Sorry to be moving to Ft Worth and leaving the Neville duo. They took great care of me and my wife for 4 years. Always clean on time, such a wonderful location. Miss them!

Excellent husband & wife dental team!
I was referred to them by my then fiancé after a HORRIBLE experience at a «chain» dental practice — which said I needed everything under the sun done to my mouth! Needless to say, I was skeptical …
Alas! Love this place & who loves the dentist? …
Top notch service from scheduling, cleaning, extras — never feel rushed and they are all very knowledgeable. I came in concerned about the amount of «work» that the prior «chain» implied I needed. Basically, it was all a wash and I needed what I had expected — cleaning and x-​rays.
Hygienists are very kind, thorough, and gentle.
I love that the office is a very open concept — lots of natural light, soft colors, and clean!!!
Excellent all around — highly recommend!

I was really happy with dr. helena. the staff was super friendly and they made me feel really comfortable. the only bad thing was that I was over charged. I have insurance, but still ended up paying cash for the part they didn’t cover. When I called my insurance, I figured out that the dentist was billing cigna one thing, but charging me regular price, instead of the contracted amount they have with Cigna. When I asked the girl at the front desk, she said it was a computer glitch and they would give me a refund. Maybe it was a mistake, maybe not, but my tip for those of you who go to the Neville’s office is to double check with your insurance to make sure you weren’t over charged as well. Besides that part, I really had a good experience at this office, and would definitely recommend Dr. Helena to my friends.

I had put off going to the dentist for WAY too long. Enter the Doctor duo Neville’s!
Since first arriving in their office I have seen Nick & Helena and both were wonderful with calming my nerves. They are great with explaining what is going on and telling me what they were doing while they were doing it. A relief for me because holding my mouth open for that long gets me nervous!
They were also very forthcoming with pricing information and payment options. Both the front office staff and actual hygienists have all been amazing. They reach me my cell phone and email which is super convenient for me!
Excited I found them and would recommend this office to anyone — my husband is next!

After years of having extreme fear of the dentist I’ve finally found someone who doesn’t make me break into a cold sweat when walking in the door. I found Dr Helena thru Unilocal recommendations and took the plunge and made an appointment. My last dentist visit was to Floss and I had the worst experience and left with a $ 4,000 estimate after my insurance! Dr Helena evaluated the work that needed to be done while keeping me at ease. When I left I was given a treatment estimate that was less than a Chanel bag. I had my first 4 fillings yesterday and am in little to no pain today and am so ready for my next appointment!

I went to Dr. (Nick) Neville after seeing another dentist that was very aggressive with his assessment of how much work needed to be done. Turns out a second opinion was a good idea. Dr. Neville confirmed my suspicions that the prior dentist had been more than a tad overzealous. He was quick and painless and saved me a few hundred dollars. Highly recommend.

I hate going to the dentist. Hate it so much that I avoid it… Dr Helena was highly recommended by a friend, so I gave them a chance. Very glad that I did.
The staff is excellent. Very friendly, and professional. I didn’t have to wait the usual 30+ min until they called me back. I had an initial visit (waited less than 5 min), and then had to return to have a cavity filled (again, no wait time).
Dr Helena was kind, and told me what she was doing as she did it.
I could not be more pleased.

Both Nick and Helena are excellent dentists. I have just signed on at their practice and the work done to date is some of the best I have ever had. Reception staff are skilled and friendly and waiting times are minimal.
Nick himself is calm, professional, takes time to explain the details and steps of any procedure and all importantly manages to do all procedures with the minimum of pain and discomfort. One key positive is that unlike so many other dentists these days who try to work on large numbers of patients concurrently to the point where they hardly seem to be engaged with your treatment and it is all left to the technicians they give you their full attention throughout.

I am relatively new to Dallas so I looked to coworkers for dentist suggestions. Drs. Neville & Neville came highly recommended.
The office is a little difficult to find, as previously mentioned. Just look for the building with the LA Fitness. Parking should not be a problem.
Scheduling (& rescheduling) was easy & the front desk staff is very nice. Kate was my hygienist, and I saw Dr. Nick for a brief exam. First-​time x-​rays were tedious but Kate made it go by quickly and comfortably. The cleaning (by Kate, also) was thorough and painless.
I’m so glad that I found this office & am looking forward to an equally pleasant exam & cleaning in 6 months!

I was referred by a coworker and was not let down.
I found it a little harder to find, just note that it’s in a shopping center, the one with the LA fitness, it’s on the second floor and marked with a dentist sign.
I walked in and filed out my new patient paperwork and was lead back to begin xrays, exam and cleaning. The xrays took awhile but being new to the office they assured me they would rarely take that many again. The exam was interesting. Dr. Neville told me it appeared I was having an allergic reaction to my toothpaste, weird. She noticed that my mouth and gums were peeling and said it’s a common sign that you are allergic to something and that harsh mouth washes and toothpastes cause it. She recommended a toothpaste with no bells and whistles… note: in all of my years going to dentists this is the first time one ever recommended a toothpaste. She also advised that I wear my mouthguard again because it looks like I may be grinding my teeth.
On to the cleaning, this was the same old but found everyone in the office to be really patient and nice and friendly. I was getting over a sinus infection and was still coughing quite a bit, they worked with me so well. I will obviously be back.