Old Town Endoscopy

This is the worst surgical center I have ever been to. I don’t even know where to begin. My appointment was for 7 am. We arrived on time and I filled out all the paperwork and paid my co-​pay. This took about 15 minutes. The waiting room is very small. The entire front wall facing the car park is all windows. It was 18 °F outside and there was no heat in the waiting room. When I commented on how cold it was the receptionist told me that there had been no heat in the waiting room for 5 weeks. The rest room is also right there. This is a place that does Colonoscopy and other digestive testing. You can hear all of the events taking place in the rest room. Up close and personal. They have a TV in the waiting room too. Hope you are interested in an endless religious experience by some old Televangelist of what a sinner you are and how you are going to .well, you know where. After about an hour of shivering in the cold with our backs against freezing window glass and listening to the goings on in the rest room and the heck, fire and brimstone, I was called back. My nurse was Pam… oh lucky me. She would ask me questions and then when I tried to explain she would interrupt me. Then she put in my IV. I was some what dehydrated so she decided to get a smaller needle. I have had lots of IV’s over the years and this was the second most painful ever. Then I got to listen to her stories of real estate and house hunting (2400 sq. ft. for $ 450 K Wowser!) This goes on and on while another nurse is trying to take my vitals and ask me questions about my blood pressure (probably because it was up by then) which I can’t answer and she can’t pay attention to because Nurse Pam can’t stop talking for one minute. Not only is she yapping up a storm about houses, I am beginning to feel like I don’t exist. Am I invisible? I was beginning to wonder. Shortly I was wheeled away for the fun part. The staff in the procedure room were very nice and my Doctor was wonderful. That just happened to be the best part of my experience, go figure. Then I wake up and the Doctor pops in. After he leaves a new nurse comes in and takes my vitals. Then tells me to get dressed. My husband is with me so he helps me and the nurse comes back and she walks me out to the car. Bye. The next day I get a follow up call from Nurse Pam. She asks me if I am following up on the instructions I received when I left yesterday. My mind goes blank. Was I that out of it? I don’t think so. I tell Pam that I didn’t get any papers. She says, you didn’t get the eight pages of release papers and pictures? I say no. She says I need to check with whoever brought me home. I tell her that was my husband and he would have def given me pictures and instructions. She says, why don’t you check your purse hun. Okay. Nope, nothing in my purse. (Long uncomfortable pause) She says well, do you want me to send you a copy? I said yes, that would be nice. okay bye. Thus ends my wonderful experience at this facility. It’s sad when the Colonoscopy is the best part of your day while being treated here.

Who doesn’t want to write a review about a place that sticks a camera up your hind parts? Oh the joys of this procedure are endless… get it? endless… Anywho, the location is good and the office was nice enough. The environment was a little «drive thru» pumping them in and out all day (yes… more puns).
They lost a star when the nurse ran through the vain in my hand and left me with a nasty bulge after the procedure. I told her it would be big and she didn’t believe me… followed by a sentence that included «We do know what were doing» didn’t really make me feel any better. We had to tie it down pretty good but I was left with a purple hand for over a week… thanks. At least my pooper didn’t pay the price.

Great staff and everything that Malabar J says is true. If you have to have this procedure done, this is the place.

OK. 50^th birthday. What better gift than having someone look up your bottom with a camera? Oh joy. But colon cancer screenings are recommended for folks who’ve hit the half-​century mark, so you need to do it. I had a very good experience with the staff and Dr. Sami Arslanler at Old Town Endoscopy clinic. They could not have been nicer or more professional, and they created a relaxed atmosphere for what’s intrinsically a tense time — mentally and physically.
In the end — if you know what I mean, and I think you do – the at-​home prep work to clean out your pipes was the only difficult or unpleasant aspect of the whole procedure.
According to the American Cancer Society, colorectal cancer is the second leading cause of cancer-​related deaths in the United States. It is expected to cause about 49,920 deaths (25,240 in men and 24,680 in women) during 2009. But rates for this kind of cancer have been dropping, due, in part, to increased colonoscopy screenings. If you’re over 50 or have a family history of colorectal cancer, get screened. And Old Town Endoscopy Center is a good place to do it.