Pet Supplies Plus

We just adopted a puppy from Operation Kindness and were referred to Pet Supplies Plus to get everything we needed. The employees were so helpful in assisting us and showing us around the store. I haven’t had such good customer service at any of the big corporate chain pet stores like we had here. We will be coming here for everything needed in the future!

We love this store! We go here about once a week to buy supplies for our cat and two dogs. The staff is very friendly, helpful and knowledgeable (they even offer to carry items out to your car). They have a wide variety of toys, chews, accessories and pet foods, including brands not sold in other pet stores such as Fromm. And their membership program offers great discounts and coupons.

This is my first time coming here and I like this place. They have a huge selection of everything. My sister needed a collar for her dog and there was so many options. She also got some plants for her beta fish. The prices are the same as other stores so you are still getting a good price. I would recommend you come here because they have a huge selection and great prices.

Recently we had the opportunity to take our two dogs to use, self wash our dogs. In total their is four bathing stations. The best deal was they supply the towels and the shampoos and the dog dryers. Plus Supplies also offer package deals at a discounted rate or each dog is $ 10 if you decide to go that route. We will be using this dog wash a bit more. What a savings in the wallet!

Only pet store I go for my Simba baby’s needs. His smell goods, bed, blanket, toys, grain free treats and food. They have it all. I use to buy royal canin for my toy breeds but I found PSP and saw they carried Merrick grain free. My Simba thrives on this his Pom coat is coming in so pretty. I feed Orijen for my Pitbull… Pure lean muscle. This store is awesome. Customer service has never been an issue here. I always get greeted and sometimes my boys get a treat for behaving so well as we check out. Never again will I go to petco or petsmart. I’ve heard someone say they are like the Walmart of pet stores and it’s true.

Good service, have a lot of sales using your membership card. Use them for all my pet supply needs.

This is a small store but they have a great selection and a friendly and knowledgeable staff. In addition to the great service, the prices are almost always better than the competition. They even offer to carry out and help load my items.

Uh terrible customer service. Walked in on a Sunday around 3:45. It was a slow day, clearly, with no one else in the store. 2 employees and one male manager with glasses at the entrance and not one single greet or goodbye. No thanks. Not purchasing from you guys.

I took my dog to this store for grooming for the last two years. I just called to make another appointment and was told «the powers that be» decided to discontinue grooming services at this location as well as two other area locations that offered grooming so they could «focus more on retail». What a disappointment. That’s the only reason I shopped there.
I am searching for Raul who was the senior groomer at the Pet Supplies Plus on Trinity Mills in Carrollton. Does anybody know where he went?

I went in to find some dog booties for my dog after his surgery and the gentleman that greeted me as I entered was immediately helpful. He knew where things where. When he wasn’t sure about an answer to my question, rather than guessing he double checked for me and suggested two items I was between. And also advised that if it didn’t work I was more than welcome to return the items.
I had a question about glucosamine in dog food and he looked for me, I mean actively looked! He was very personable, friendly, and genuine.

I’m so glad I found this place! They have top quality brands with super competitive prices. I found that most dog food prices in this store beats online wholesalers. Whenever I have questions the staff is readily available to help and seem to be well educated on pet care. Very impressed!

Always has what I need in stock for my dog. The workers and customers are always helpful. It’s smaller than your other pet stores yet carries a large variety of pet products. Also provides grooming services and adoption Saturdays. They were so nice to help me carry my huge bag of foud to my car too!

I always saw Pet Supplies Plus stores around Dallas and thought it would be super expensive — even more than PetSmart. BUT, I was wrong. They are less expensive and have a wide variety of food, toys, etc. Their discount card program is great — they send coupons your way and if you input your pet’s info into the system, they will send your pet a birthday gift card/​coupon. Glad I finally decided to go into this location! The employees are really helpful and friendly!

The folks at this store really know their products AND the concept of «customer service.» Every time I’ve shopped at the Carrollton PSP, a salesperson has always approached ME and offered assistance. Compare that to hunting down an employee at a «big box» pet store! It’s easy to book an appointment in their grooming department. I don’t have to wait a week, and my dogs doesn’t have to stay there all day – I receive a phone call as soon as they’re done. Raul and Oscar make my boys look adorable.
It’s not just this location that’s good. I’ve shopped the North Dallas location at Forest and Marsh and received great customer service as well.

Before adopting our rescue a couple of months ago I would drive by this pet supply store daily on my way home from the gym. I always thought it was a second tier dog supply store… I was wrong.
PetSmart/​Petco = Walmart/​Target
Pet Supplies Plus/​Canine Commissary/​Odyssey Pets = Whole Foods/​Central Market
Pet Supplies Plus has so many options for a holistic grain free diet. The staff here is great and they have a great selection of raw frozen foods. I love this store. Now if you are looking for leashes, bowls, toys, their selection is not the best, I would go to PetSmart or online, but for everything else go here.

SO GLAD I found this place! Our cats are finicky eaters. That said they only prefer the chicken EVO cat food, which apparently no one in the DFW area carries! So we were delighted to find it here! Upon entering the store we were greeted by the cashiers and we noticed how spacious, clean and well stocked the store was! We got friendly and helpful advice as well concerning kitty snacks to help clean their teeth and were happy that all our purchases were on sale! I’m an instant fan and happy to finally rid myself of PetSmart! Not a fan of big box retailers so hurray for the little guys :)

After months of contemplating a visit to this store, being a Petsmart customer, an advertised online deal sealed the deal for me. I was shocked by all the great deals. All the employees were extremely helpful & friendly, especially Steven who even offerd to carry the crate out to my car. The employeees could not have been any nicer!

I have shopped at Petsmart and Petco for many years. Every once in awhile someone there will ask if I need help carrying out the 30 lb. bag of dog food that I’m always buying. I always say no, I got it, but the bag is nearly as big as me! I’m very independent, what can I say? Anyway, last night at PSPlus, the man just carried it out for me, never even asked. I like that!
I walked in and was bummed that their 2 for 1 sale on Natural Balance dog food (not cheap stuff) was over. The smaller bags were on sale the last time I was in, so I bought several in each flavor. A representative from Natural Balance was there and he gave me some free samples, told me all about the food, and helped me carry it up to the register. Since I had the many flavors, I could see which one my dog liked best. Go figure, it was the bison flavor, which happens to be $ 10 more per bag! When I saw the high cost, I was shocked and went to my smart phone to price shop. Even the special internet pricing at other stores was higher than PSPlus.
Everyone there is friendly and always helping people. They have a great stock and selection in every area, and it’s well organized and reasonably priced. I will be shopping at Pet Supplies Plus exclusively from here on out!

I was happy, months ago, to see Pet Supplies Plus moving into the large but never quite busy shopping center at Trinity Mills and Marsh. Now that they’re open, I’m a big fan!
The staff is knowledgeable, the store is clean, the pets for sale seem bright eyed, alert and well looked after. Pet Supplies Plus promotes taking care of pets, not merely owning a toy or accessory that sometimes needs food. One employee, while helping me chose among far too many cat food options, said they’re like the Whole Foods of pet themed stores. I’d have to agree.
There are other options. In this neighborhood, between Plano and Addison, there’s always lots of options for any type of shopping. But, the quality is simply higher at Pet Supplies Plus.