Petland

My boyfriend and I were searching LITERALLY all over the United States for a toy (teacup) sized poodle (less than 5lbs). Living in Western Oklahoma, we strongly considered 14 – 17 hour drives for a dog that runs roughly $ 2500, and that is on the low side. I was on my last straw of looking and very close to giving up as we are middle class and could never afford a dog at that price. I saw Petland several times on my google search and completely wrote it off because I am totally against puppy mills; however I decided to check out their site because what could it hurt? After looking on the site for about 20 minutes, I decided to give them a call to see what they were all about. I spoke with a very friendly lady and explained that we were from Oklahoma which is about 5 – 6 hours away. She agreed to set up an appointment for us that was less than an hour before closing time.
We made the drive and were early for our appointment which was absolutely no problem for them at all, whenever we got there I discovered that the puppy we made an appointment with was no longer there– I was FREAKING OUT. I immediately asked the lady where the puppy was and she explained to me that one of the employees had taken her home because she was a very picky eater and they wanted to make sure that she went to a good home where they could hand feed her every couple hours. (May I please note that a puppy mill would NEVER do something that thoughtful). We decided that she was not for us as we both work full time and could not dedicate that much time to her. Then I saw through the plexiglass our sweet little Kate, I was instantly in love. The lady helping us (Martha) was super sweet and knowledgeable about the puppy as well as everything that came with her. Kate was a little older so she was ½ off and ended up being $ 800, which is completely reasonable for a dog like her. She came with a lifetime warranty that covers her health should she get sick and pass away, she is micro-​chipped, and came with lifetime AKC Registration.
We bought her ended up staying an hour past closing time on New Years Eve which was absolutely no problem to any of the staff members who gladly showed us all of their other pets as we waited for the paperwork to be finished. They even kept her over night for us so we didn’t have to worry about finding a pet friendly hotel, which I thought was nice.
In closing, this place is nothing like a puppy mill. These puppies are handled with the utmost care and respect and are only allowed a certain amount of appointments a day so they don’t get worn out and sick. Kate is a perfect match for our home and is the sassiest and most playful little thing I’ve ever seen. We love her and would recommend Petland to anyone who is searching for an animal companion.

My boyfriend and I were looking for a new puppy for months and have continuously visited this Petland location. We spent a lot of time looking at shelters and other locations, but this one is the best. For anyone who has looked (or is looking) for a new companion, you already know how difficult it is to find a friend who is less than a year old at a shelter. My boyfriend and I jumped back and forth between here, the ASPCA, and Saturdays at different PetSmarts.
I love how the animals are so people-​friendly here. This Petland is geared toward puppies, but there’s tons of rabbits, hamsters/​gerbils, ferrets, and birds. I’ve even seen exotic parrots come and go. The best part? You can play with all of them. It’s a huge hands-​on experience to come to this location. There’s even cubbies made for you to play with puppies!
On top of the fun environment, each of the employees love their jobs! I’ve been here (dare I say) 50ish times over the span of a few months, and I always see the employees picking up the animals with care. They’re constantly feeding the animals and giving them plenty of rest time to compliment the amount of time that they are handled. Even when customers don’t find the right companion, they’re eager to pick up the little critter and give it a little head rub and a kiss on the cheek.
I feel the need to defend Petland from all the negative reviews because my boyfriend and I purchased our puppy from here a few months ago and had the best experience. We weren’t rushed into anything, and by the time we decided on our puppy, that was probably our 30^th visit to the store.
If anything, the employees encourage you to play with any puppy that you may consider, think about it carefully overnight, and come back another day in the near future for it. This is definitely something that I want to emphasize because I never felt pressured to buy anything. When my boyfriend and I were on the fence about a puppy we played with, we were encouraged to schedule an appointment for a few days later. If you purchase on that appointment day, the price of the puppy is $ 100 off. If the company was looking to just profit, they would’ve rushed us a long time ago and not mentioned a discount.
The puppy that my boyfriend and I got was on sale. I definitely don’t see a flaw our pup (now that we’ve had it for several months), aside from him being super spoiled from us. The puppies can only be up to a certain age before they need to be sent to a different location (some are sent to Frisco). Our pup was a little bit older than the norm, which was why he was discounted. He was super exhausted and scared when we took it home, but it quickly warmed up to us. Any puppy purchase comes with a bag of food, several essential vitamins, paperwork, a check up/​spay/​neuter, puppy training classes, and free nail clippings for life. However, I would definitely give a cell phone number (one that has blocking features) to the registering companies. They tend to call nonstop and it’s super annoying (the employees warn you of this ahead of time).
Paperwork is always important, so I wanted to emphasize a few things that were given to us concerning our puppy. We were given full information on him, including chip info and shot records. We also received a paper that had his full birthday, the name of the breeder, and the exact location that he was born and the date (with picture) that he was brought to Petland. I definitely felt that the employees were very transparent with us here. We were helped by Matthew, who is fantastic. He even got his own puppy from Petland!
If you’re looking for a new friend, consider this Petland. I know a lot of people mention Petland inbreeding and getting puppies from mills, but I haven’t had any issues with my puppy! The employees are really great and take their time answering questions to make sure that you feel comfortable throughout the entire process.

Where do I begin? I stopped at Petland because it’s the closest pet supply store to me. I was short on time so I stopped here instead of going a little farther to my usual pet paraphernalia store. I figured it was as good as any, but was wrong.
To start, the parking lot is cramped and awkward so tread carefully as it looks to have been designed in an era before people drove cars big enough to require a CDL.
As far as the store goes, it’s on the smaller side so the selection per «department» is limited and seems to carry only certain expensive brands. What they lack in variety they make up for in puppies. Sounds great, but it’s really sad. I didn’t think pet stores that carried anything bigger than a rabbit still existed. I figured at this point everyone knew that the conditions provided for puppies in such establishments were inadequate at best. I can’t verify they get their cuddly stock from puppy mills, but I can’t really envision another source. Puppy feet weren’t made to prance on grated floors that barely hover over their own feces. Also, what kind of animal is well off in a tiny box with a glass window that every little smudge faced child is tapping on?
Animal feelings aside, this store lacks choice and I get the feeling that their profit comes from two things — overpriced dog food and puppies. Everything else seems like an afterthought. The store has a weird dirty feeling to it that I don’t get at other stores. This may be due to the fact that all the rodents and rabbits are in pens with no lids so anyone can just pick them up. Same goes for the birds! Tons of people touching animals in a small store. It’s just kinda gross.
The one positive thing I can say is the cashier I had was really nice and even suggested a different pet food that was the same as what I had picked out but more of it for less money. I like a deal so thanks to that guy. Next time though I’ll just drive little ways further and go to less depressing store.

I really wanted to like this store. They had a little bit of everything. Fluffy hamsters, cute chihuahua dresses, etc. There were plenty of cute puppies, but they were all miserable. The little darlings were laying on these cold, hard, metal grid floors with no towels or blankets to shield them from the grids! I can’t believe how cruel these people can be! Please just give the puppies a small towel to lay on. Even a rag will do! Their little baby hearts will thank you!

My experience here has been nothing but amazing! I can’t thank everyone there personally but Mayra has been the sweetest. I won’t go into too much other than expressing my thanks to them, the comfort, care and phone calls from associated companies. My new baby Georgiana Belle aka Georgie is doing great. So happy to have found a Min Pin and bring her home.

every Friday after school i would always come here to play with the puppies. i could never get a dog since we lived in an apartment not a very good place for a dog. but i still came a few months later my parents bought a house and promise me we could get a dog but months went by and i was looking everywhere i was dog crazy at that point. one day after a doctors visit we went to petland to see all the puppies and there he was a cute Pekingeses i fell in love. they reduced him to $ 50 my mom was a little worried since all the dogs were $ 1000+ we asked if anything was wrong with him but he was healthy. I told my mom about her promise she made a few months back and agree to get him. Unfortunately we didn’t realize that he came with a microchip and all this other stuff so the total came up to over $ 200 we were shocked all the extra stuff cost more than the dog itself. Petland is a total ripoff but i couldn’t help myself we still got the dog it would have been better to get a shelter dog than pay so much money for a «pure breed.» I love my dog rocky even if he came from a bad place.

I live by the adopt don’t shop philosophy. They get their puppies from puppy mills and the $ 1,000 price tag you see they didn’t pay that for it. (Maybe 450). I’d you want a purebred then look at rescues or find a reputable bred Der in your area. Most breeders will microchip, give a health guarantee and so forth. You just have to ask. Please go anywhere other than here.

Wether you know the truth that puppies are bought from puppy mills ask yourself what you are looking for. Search on line for local rescue groups who have MANY puppies everyday. Search your shelters. Trust me you’ll save a life, spend 100.00 or less and get a companion that will love you. Please don’t support places like this when good animals are looking for homes everyday. Shelter and rescue animals are vetted, chipped and spayed and are very healthy. You’ll be amazed at what you’ll find!

STOPPPPPPP BUYING DOGS FROM PETLAND!!! Slap yourself if you paid $ 1000+ for a dog at a petstore. The owner at Petland is laughing at you in his vacation home in Miami. Oh, you got the dog on a discount? you’re soooo smart. PSYCH!!! there’s a reason why it was on sale. Nobody wanted to buy it before you came along like a sucker. They gotta get the dogs out the door to get a new shipment of dogs in. It’s a cycle! You were a weak sauce so they got your money. Do yourself a favor and research!!! you’re feeding into an unethical business who’s abusing animal for greed!!! The employees are trained to tell you «No, we do not get the dogs from puppy mills» I’ve been inside this store and several others. They don’t take care of the animals good. On one occasion, I saw one puppy ate feces off the other one as it was pooping because these people don’t feed it everyday. I’m sure the vets are pumping medicine into the dogs so they’ll be fine at the store. When you take them home, dog will start to get sick because the medicine is wearing off.
Heres a few things to start on your research.
nobody in their right mind would leave petland a good review unless they’re blindsided or works for petland! my roommate and I bought a dog from petland in college. We didn’t know any better. We just saw the cute puppy and we must have it! We bought it. The pekinese didn’t open her eyes two days after we got home. We took the dog to our own vet and the vet told us the dog had genetic illness. We took the dog back to Petland for a return but the return policy stated only if THEIR vet declare it a genetic problem. What do you think? of course Petland’s vet is not going to tell you, yes, I’ll refund your money. They told us it was not their fault and that we had done something to the dog. Why would we do that when we just paid $ 2000 for the dog? we had to spend extra $ 1500 to pay the outside vet to treat the dog. I was naïve once until I went through that so I started to do my own research.

I know this is a long review, but please read! Last week my husband and I decided to go look at puppies at Petland in Dallas just for fun, with no intention of purchasing. Silly us, because we obviously fell in love with a little morkie (duh, right?) Needless to say, we ended up buying our little Solomon on a whim. When we started telling people where we bought him, most reactions were not comforting to say the least. I then began to look up reviews on Petland and read awful review after awful review about how all puppies at Petland, and pet stores in general, come from puppy mills. After much research about puppy mills and how Petland supports them, I was disgusted. When we purchased our puppy, the sweet girl who helped us emphasized that their puppies do not come from puppy mills and that their owner, Jay, personally flies around the nation visiting the breeders he gets his puppies from. I immediately called up to the Petland in Dallas to inquire about their bad reputation, and what that meant in contrast to their insisting that their puppies don’t come from puppy mills. They quickly reassured me that our puppy didn’t come from a puppy mill, and reiterated how Jay personally knows the breeders. I was still skeptical. SO! My husband decided to call the breeder on the papers we got with our puppy. He ended up talking to her for about 15 minutes and she reassured us that she loves and cares for her puppies so much. She went in detail about the living conditions (which are indoors) and how she hand feeds the puppies. She also remembered our puppy and how many of each gender were in his litter, and she asked many questions about how he is doing and his temperament. She was so thrilled that we would call and inquire and that her puppy went to a good home. She said she is aware of Petland’s (and pet stores) reputation, but the reason she feels comfortable selling to the owner of Petland in Dallas, Jay, is because he personally went to her home to meet her and see the conditions the puppies are kept in. Also, this particular breeder said she has visited the Petland in Dallas to make sure the conditions they keep their puppies in are up to her standards as a responsible and ethical breeder.
I can’t speak for all Petlands, nor do I want to, because I know many probably do get their puppies from puppy mills and that disgusts me. BUT! Something that people should know is that Petland is a franchise, and each is individually owned and operated. What one Petland does has nothing to do with what another Petland does. This review is for the Petland in Dallas only, because we took it upon ourselves to research their claims of not getting their puppies from puppy mills by calling the actual breeder. Jay really cares for his business and the puppies he brings in. He does not support puppy mills. Go check it out for yourself and speak with one of the great people who work there. They will show you a book of Jay with all the breeders he purchases from and the living conditions of the puppies.
Sincerely,
Two happy customers and our little Solomon!

I admit to not being much of an animal lover, however my partner is obsessed… and reminds me every single day that we need to adopt a cuddly little friend and welcome her to our home.
So to maintain peace, I agreed to visit Petland to take a look at the furry friends that needed a home. I was impressed with the selection, and honestly fell in love with a couple of critters. One was a cute Moxie that had me at a tail wag. Big eyes that drew me in and nearly changed my view of taking one home.
That was until the friendly sales girl said, «She’s just been reduced to $ 1,400.
Like as in one thousand, four hundred dollars? Gulp. Immediately my palms started to sweat and I began thinking of all the other things I could do with that money.
Needless to say, we left unaccompanied by this little ball of joy. But I’ve promised to find us a new family member elsewhere. Most likely at a shelter.

Me and my partner are finally looking for a little pup to have for the apartment, so we decided to just stop by at Petland to casually look at some options. The parking here can get a bit stuffy due to all the other retailers and restaraunts in this little area, but that doesn’t really bother me.
The staff here are super friendly; but maybe because they’re getting paid a good commission for selling a dog. Notably the staff that helped us the most was a girl named Hoang, she was awesome! Super nice, helpful and very knowledgeable of the pups available. She got all the dogs for us to play with that we wanted to. They’re all so cute!
We probably would have gotten one of the dogs, but man is the pricing here here — probably due to the fact they get them directly from breeders– come with microchip, and they basically give you pet insurance. But I think we’re going to go the shelter/​rescue route and save a pup.

I received a mail circular/​postcard which had a few coupons. one of the coupons was $ 10 off a purchase of $ 25 or more on regular priced items. At checkout with my bag of food which cost approx $ 28, i was told (after the clerk went to ask someone else, presumably the mgr) the coupon is not good on food. There was no such exclusion listed on the circular or coupon.

This chain supports puppy mill breeding. This is where dogs are not treated as loving pets but kept in small cages and have litter after litter after litter. They are no quality dogs and are often in poor health due to the living and breeding quarters.
Buy your dog from a good breeder or adopt from a shelter.
There is a reason the majority of pet stores discontinued this process over a decade ago.
Puppies are left over night in the store and have been stolen in robberies. This is a heartbreaking practice.

Whenever me and my boyfriend came in, the staff was very friendly and accommodating. I was looking at all the puppies and one of the staff members asked if I wanted to play with a particular daschund because he hasn’t gotten out in a while. of course I had to say yes! After finishing playing with him, I asked to see two other different puppies and the staff was more than happy to get them out of their cages so that I could play with them. They have a variety of different animals from dogs to rabbits to ferrets to lizards and spiders. The store is kept clean and it got really busy when we went. I would love to come back to visit the animals again!

We went in with 2 little girls, and the staff let us pick up the gerbils (we ended up getting a gerbil and «kit» to take home). It was late after dinner (20 min before closing) and the staff didn’t make us feel rushed or try to move us out the door. I’m in the retail business, so I really appreciated the fact they didn’t make us feel hurried. They have a great selection of animals — tons of birds in open space (so you can try out your bird), turtles, a ferret, lots of gerbils and hamsters, fish and reptiles. Then there are the puppies… they have lots of cute puppies with little cubby rooms to visit them with your family. The staff was incredibly helpful, and we felt comfortable asking lots of questions. No matter what animal you want, they have everything you need to take it home and have It usually makes me sad to see puppies in a store. BUT after chatting with Cody and the other staff members, I know those dogs (and other animals) get lots of love while they are in their care!
We went into this store for a gerbil, and some fish, so I can’t hate them for selling what other people want: puppies. I’m a rescue-​dog kinda girl, so I appreciate other people’s views on selling puppies… but this is a great place with a great staff.

I would never even walk into a store that sells puppy mills puppies. And they WILL tell you that they don’t come from puppy mills, but the delivery trucks are recorded on video. I found the whole story after doing a search on Petland puppy mills.

There’s nothing good about a petstore that supports puppy mills.

I have always had great customer service here. And how can I hate this place? This is the place where I found Sonic, My own hedgehog. They have so many animals here just waiting to have a home and the best part is that you can play with all of them. I would recommend this place if you are looking for a friend.