Pink’s Western World

If I could give a zero star I would have. Walked in to the girl at the counter doing her lipstick, said hello. Whole store was empty, no customers, 3 workers, we clearly looked like we didn’t know where to go, stood there looking for the men’s boots for a good 30 seconds, and finally saw them at the far back. Went back there, nothing is labeled, so we had to go through feeling boots to see which ones were steel toed, finally found what we were looking for and headed to the counter, which is when one of the 3 employees decided to ask if we needed help. The time to ask that would have been when we walked through the door. Checked out, spent $ 180, no thank you, no have a good night, nothing. Clearly understood why your store was empty.

The selection in this store is unbelievable! I had an uncle visiting from Germany and he was determined to buy a pair of Texas boots. We went to another store downtown but the prices were astronomical! We Unilocaled this store shortly after then drove down there. To our surprise, they had a vast selection of boots at very reasonable prices. At least 50% cheaper than the other store. As luck would have it, my uncle found and bought his boots here! He was so happy! I’d like to mention that the store employees are also super friendly!

Wonderful establishment!!! Here from NC and just had to bring my daughter something back from my trip. Wonderful service and lots of beautiful stuff.

The folks running this place are even better than the stuff they’re selling! No sales pitches, pressured buying, or other marketing gimmicks. You get a friendly, «How are you doing?», when you walk in and just helpful assistance in finding what you’re looking for from there.
They did a great job of explaining the differences in labeled sizes vs «just try them on and see what works for you». I have to say I’m glad they did since the boots I walked out with feel great walking around in.
I know that the locals love this place (they greeted two groups by name in the short time I was there) and I’ll definitely hit this place up again the next time I’m in the area.
I’m glad I took the recommendation of a local to stop by!

Great experience — great service — knowledgeable staff.
This place not only provided me with a round trip to pick me up/​drop me at my hotel, they treated me to a beer while shopping!
I was in Dallas for business a few weeks ago and wanted to buy some western style shirts. I saw the Pink’s Western World store from the highway coming into Dallas from the airport so knew where it was. I expected to take a taxi/​Über to get there. The website said pick-​ups at downtown hotel… I called and within a short time a friendly guy in a van came to get me.
Not only did I find a large selection of shirts in my size (not always easy for me) but the prices were reasonable.
Then came the hat!
I’ve wanted to replace my current hat for a long time but needed someone with the knowledge, time and patience to find the right style and size for my head and face. Marco fit the bill. He has 20+ years in the fitting customers — — - his creed is to please the customer. He must have spent 45 minutes or more with me (a quiet midweek evening around 5:30 PM) picking out different hats, giving me advice, and finally shaping the one I bought. Nevertheless, I was very pleased.
I’ll be back.
Thanks.

Michael was great, very helpful! Greet me right away, and was extremely helpful and very knowledgable. To be honest, he was one of the main reasons why I purchased that day! Awesome shop, love my new boots!

Great selection of boots, great customer service, and the same wild west feel it has always had. Nice to know that some things never change.

went in therr out of the blue and felt like home right away! greeaat customer service awesome selection and Jordan is the guy to go to. got a pair for myself and my lady, didnt have ox blood but they said theyll get some soon. first pair hope it last a life time

Our son will not buy his jeans anywhere else! He has noticed that Pinks carries some higher quality product lines from manufacturers that are not offered elsewhere.
I thought Wrangler was Wrangler. Apparently, they have different price points that are not available anywhere else, at least near us.

I was in Dallas for a week and decided to replace my boots with a new pair. Staff was friendly and the selection was good. Long story short, the stitching of a pull tab on one boot was faulty and I ended up having it out with the manufacturer (Dan Post). They tried to pass the buck to the retailer (Pink’s), but as I explained to them, there’s no way a retailer should be involved with a product quality issue. It was like talking to a brick wall. The owner of Pink’s actually reached out to me direct and offered to fix the problem at their expense. He definitely went above and beyond what any store should have to do when dealing with a manufacturer issue. I’ll shop Pink’s any time I’m in Dallas from now on.

The staff is very helpful. They have looked for shirts in my size and color and have always told me before I get there is they have them and if they die they pull it to the side till I get there. They have great quality items and nothing hat I have bought there have I regretted or returned. For good western clothing and boots go to Pink’s. You will not be disappointed.

Staff is very helpful. Needed a pair of boots in a hurry and this was near the hotel.

Great place, helpful. Lots of clothes, hats and boots!
Pricing was comparable
Would return

My boyfriend and I were visiting Dallas for the first time so naturally we were interested in checking out some western wear, but didn’t know where to start. We drove by this location on our way to Irving, TX (it’s located right next to the freeway) so we marked it on our agenda to check it out before we headed back to the west coast. On the Saturday of our departure we decided to check it out and wow did they have an impressive showroom. They had an enormous collection of men’s cowboy boots ranging from the $ 100 to $ 700. They were all arranged by size, so that was convenient. The women’s section was a bit more sparse, and arranged by color/​brand (??) I guess it’s a nice gesture, but I prefer having all my options in my area. They also sold a range of hats, jeans, and other western wear. Overall it’s a pretty good selection and if you want one central location near the heart of Dallas, Pink’s is a good option.

This place is great. We were in town for the Acm’s and we were looking for new cowboy boots. They were very helpful. Even being a «Yankee» they were great. When we return to Dallas again, we will be back to buy more. We bought 4 pairs of boots!

The building which Pink’s occupies has been a mainstay of Stemmons Freeway for most of my life. I remember seeing the «Western World» sign as a kid, and it appears that this landmark has remained with the location despite the changes of ownership over the years. I believe it was originally a Boot Town Western Warehouse, which used to have a huge presence in the Dallas area. If you grew up in DFW, I’m sure you can recite the jingle. If you need a reminder, here it is:
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I suppose these stores went out of business with the rise of the Cavender’s chain, but I’m completely unqualified to speak on the dynamics of the late 90s, early 2000s, western wear business. However, it may have been the confusing brand identity. In fact, I have thought all of my life that Boot Town and Western Warehouse were two different stores and only realized they weren’t when I pulled up the YouTube link. Then again, I was wearing Sketchers when they were in business, so what do I know.
When approaching the store, you can feel that this was once a thriving location. It’s large and has three entrances; however, only one is in operation. The other two are barricaded shut by cardboard cutouts and the like. The place kind of gives off the same vibe as some of the other old Dallas institutions that are hanging on, but not being properly maintained for continued survival. See: Old Warsaw, Magic Time Machine, Spaghetti Warehouse.
The landscaping along the frontage road is unkempt, which does not provide a good first impression. Turning in, it kind of makes you question whether the business is still open. Aside from this, and the somewhat shady parking lot, the store is well kept inside. The associates seem friendly, but non-​intrusive, which is a nice touch in the commission-​based world of western wear.
The problem here is that the store has not invested enough in stock, and the sprawling sales area does not necessarily mean there is a great selection. I was boot shopping a couple months ago and stopped by here, but found the selection to be less than that of other western stores. I did find the exact boot I was interested in, but the price was $ 30 or more dollars than the other stores. I did, however, purchase some wrangler jeans I had been needing. They were a few dollars more expensive than the competitors, but I didn’t mind this since this location is much more convenient than driving to larger chains outside the core of the city. However, I did not make the boot purchase as there was a more significant price disparity.
In short, this is probably not the «go to» spot if you live in Dallas and are looking for a large selection. However, it is a solid option if you aren’t picky and just want to browse a decent selection of your standard western items. I get the impression this place caters heavily to Yankee visitors who want to buy some western wear while in Texas. Which, in and of itself, is great. Texas has a great history of western fashion, and I like that they are there to share it with visitors.

Customer service is awesome! Super helpful in selecting perfect hat. Will now be our go-​to place for western wear.

The staff was very friendly and knowledgeable. Was impressed at the selection and the prices were good. But didn’t like that the clothing buyer really not that good selection and the size is really for skinny women. But was a cute dress just not a true XXL

It’s hard to find a decent selection of size 13 boots… Long story short I found a great pair at a great price! On vacation from Minnesota and from driving threw San Antonio-​Austin-​and Dallas this is the place to go! There was a nice shop in San Antonio (but very few 13’s) stop in I’m sure you will share a laugh with the people that work there!

The store is alright, and we had to go in the back to park and I felt unsafe and I thought I was going to get murdered, it’s so sketchy, never going back

Not the place for ladies boots… Many pairs of the same limited selection of boots. Seems to be a lot of other western items and plenty of kids boots to choose from. Honestly a very disappointing experience, I was expecting a lot more. Additionally, the better location off Preston has closed.

We stopped by Pink’s this Black Friday on the hunt for a pair of quality cowboy boots for my dad and we sure found them! He has lived in the area for a few years now and decided it was high time he got a real pair of boots. So we walked back to the boots section and spoke with an associate to find him the right pair. This man was equal parts helpful and hilarious. It was his first day on the job, and it was clear he wanted to help and really enjoyed talking with customers. He was well informed on proper boot fit and found my dad the perfect pair with the third pair he tried on.
It’s not every day you get helpful service finding a great pair of boots and learn about growing hatch chili and making the best homemade chili in the state of Texas but we did with this guy’s help at Pink’s! Highly recommend boots shopping here for quality boots and friendly service. My dad was so happy with the boots he wore them out of the store.

I needed some cowboy garb for a Halloween costume I was throwing together. Although I grew up in the country, I actually didn’t have a lick of the prime attributes of a cowboy. Lets face it, western wear stores are a little intimidating. They are jam packed with goods, mostly made from dead animials, rhinestones galore, and typically high prices. Now that just chaps my hide. BUT, Pink’s is different… well, only in the fact that their prices are on point and the staff was friendly and knew we weren’t from around there. I ended up and bought a cowboy hat and a few other things. We weren’t pushed to try on anything, handed a million dollar boot to smell, or anything I have experienced even just browsing at some famous places in Dallas.

I was excited to see Pink’s Western World right next to my Hotel. Good selection of boots and clothing. Boots are high end and expensive. Sparse selection of hats, belts and accessories.

Grosse und vor allem recht günstige Auswahl an Western Wear, insbesondere Stiefeln, dicke Baumwollhemden und Hüte. Natürlich muss man in Texas Spezialist sein, für das, was man mit seinen Boots aussagen möchte. Ich habe hier irgendwie so Busfahrerstiefel erworben, die um die 100 US$ teuer waren und für mich auch in Deutschland gut tragbar. Dass mittlerweile alle Teile 00 US$ auch wieder Chinaimporte sind das ist dann auch wieder so. Beratung bekommt man nur auf Nachfrage, hier weiss jeder, was er will. Cooler Laden.