My family used to frequently order from here until recently. This is because the last two times we’ve ordered, the pizzas have been hard to eat. As in the crust was too crispy and burnt despite ordering at the store and waiting there. They also take longer than they say they’ll take. The staff there has been nice to us every time we go. My complaint is about the quality of the pizzas. Last night my friend wanted pizza and offered from this same location. They were unable to deliver the pizza so we had to go pick it up. The pizza was not ready and this was after the time they said it would be done. We looked at the pizza and it looked fine. The pizza crust had a few crispy edges which looked nice. However, as we tried to separate the slices, the tips kept slipping off and as we but into our slices the crust had a cardboard feel to it. The toppings tasted good but what I don’t understand is why the pizza was not hot like pizza should be. It was warm and the crust in the middle of the pizza was actually undercooked which explains why it was gooey and slipping off as we pulled the slices off.
Josiah Z.
Évaluation du lieu : 1 Dallas, TX
Will never order pizza from this location again. Pizza delivered late, cold and crust was hard like it had been sitting out. Was not going to complain but it didn’t taste very good. Called to just try and let the manager know that the pizza was bad and she said they didn’t deliver my pizza and gave me 2 other store numbers to call. Called around and then called back and they still denied delivering my pizza. I’ll go to a better Pizza Hut next time
Mariama S.
Évaluation du lieu : 1 Dallas, TX
WARNING the worst Pizza Hut ever. Horrific customer Service. Food is terrible. Delivery service is never available. Warning do not go to this Pizza Hut. They deserve zero stars in my book. This place needs to be shut down…
Dennis R.
Évaluation du lieu : 1 Dallas, TX
Pizza Hut just isn’t the same anymore. It just fell from a pizza king, to just running mediocre. I feel sorry that’s all I have to say and oh, the service isn’t all that great either j/s
Kristen J.
Évaluation du lieu : 1 Dallas, TX
I was really craving some good pizza hut pan pizza and I ordered 2 mediums with extra sauce and regualr cheese. Also got cheese breadsticks. It came on time, but the pizzas were so sad-looking! Hardly any cheese at all! And the cheese breadsticks tasted like they were made with cinnamon bread. We were NOT impressed and will probably not be ordering from this pizza hut again.
Deartis c.
Évaluation du lieu : 1 Rowlett, TX
So I just ordered a pizza from this location at 1:22 I didn’t get my pizza till 1 hr and 20 mins later. I called the place twice to ask about my order, the first time the phone was hung up in my face, and the second time the manager told me that the driver should be on his way and promised that the pizza would not be cold. When the pizza arrived the driver didn’t apologize for the wait and the pizza was really cold… I hate bad customer service and cold pizza and thats what I got from this place.