Saks Fifth Avenue – Off 5th

1. Absolutely no one asked me if I needed help. I was wandering around the women’s clothing looking for a specific designer brand, and had to go to the fitting room associate since I could find NO ONE on the sales floor.
2. Browsed the jewelry area. A sales lady did say hello to me, icily, but did not ask if I needed help nor offered to open any case I was looking in to actually see the items. Instead, she stared me down like a hawk, as if she was waiting for me to steal something.
3. Going to check out, there were associates behind the counter socializing that paid absolutely no mind to the fact I was standing there waiting.
4. Wanted to use a $ 30 off a $ 150 purchase coupon I had received via email. The associate who FINALLY decided to check me out tried to argue it was for online only. When I pointed out the legal said in-​store OR online, she actually TOOK MY IPHONE and walked away to find a manager to ask if it was legit (who takes someones property without asking, especially when they’re going out of sight from said person??!). When she came back, she told me she could not honor it because it was a reminder email about the coupon, not the actual coupon. OK, so I had to search my inbox for the actual coupon, which luckily I did not delete. But what if I had? I would be stuck with multiple reminder emails for a coupon I could not use? Please.
5. Related to above, when the associate decided I could, in fact, use the coupon that was sent to me from Saks, she checked me out in a huff, as if I put her out by saving money.
This was all on a Wednesday night, so the store was NOT busy at all and there were plenty of associates around, just not helpful ones.
I found the manager and told her about my awful experience. She offered no explanation or consolation beyond a «oh, sorry about that.» It would have been nice to know if she actually plans on training her employees, or if this is going to continue to happen. I totally understand it’s a discount store, but it’s not Walmart despite the staff acting like it is. I will be taking my money to Nordstrom Rack, or Bloomingdales Outlet next time.

Gross.
If you want still way-​overpriced items from many, many seasons ago, Saks Off 5^th at Park Lane should be your destination!
Picked up a pair of suede Stuart Weitzman boots that looked like they’d been shipped abroad, targeted in a big game hunt, and then mailed back. Discounted 19%, so still $ 400. What’s the point?! In fact, all their shoe racks looked like mostly tired, old designer shoes that may have been in style 4 or 5 years ago.
Saks Off 5^th online is much better I’ve found. I’ve literally never found something worth buying here, despite hopefully trying a few times.

If I could rate it 0 out 5 stars, I would. I had a personalized coupon sent to me by Saks Fifth Avenue Off 5^th and decided to use it before it expires in a few days. After spending my time and energy in there, I found my items and checked out.
They said how I couldn’t use the coupon even though it specifically states on the small print how it is «…valid at Saks Fifth Avenue OFF 5^th stores and
.» One of the older ladies decides to tell me how these «Saks Fifth Avenue OFF 5^th stores» are online stores. That’s ridiculous when it separates the stores with
.
I felt bad because it was already their closing time so I left with only one pair of shoes and didn’t even bring it up to the manager. Then, they had the audacity to handle my purchased shoes very roughly by brutally putting in it in the bag and handing it to me as if I should get lost and scram.
Terrible customer service and will NEVER, EVER plan on purchasing here again. Will advice my numerous relatives, who casually shops here, to be cautious with the mistreatment they give to customers who are actually nice, instead of shouting at them for their mistake.

Neatly organized and not total chaos (like what often occurs with Off 5^th locations)

It’s a large store no doubt but I can never find anything here for a good deal. «Sales» are usually BOGOs. I can never find smaller sized anything. Staff is actually unfriendly. And like 80% of the items are Saks branded merch, which is not why I come here to shop.

Since now that I am a working man. I have move up a little bit on where I shop! But I still look for the best deal possible in a store. So I saw a suit and a pant cost only 199.99 and it have the size that fit me pretty well. So I have to get one therefore I end up spending around 200 dollars in this place. But I know is worth the suit feel really comfortable and looks really good on me.
In addition, this store also have different brand name clothes for cheaper then retail. So I definitely recommended people like brand name clothing come to this place. I will definitely return to this place when I feel I need a new suit. Also, the staff in here is really nice and friendly, they will help you with any question you have and give you good opinion.

This place is great! whether you are looking for a comfy outfit for lounging around the house or a high fashion designer for a night on the town this is your place. I know you are probably thinking that you cant afford Saks fifth avenue but this place has something for even the price conscious consumer. They carry an array of products from many of which they also carry at their full line store, only difference is these don’t cost a small fortune. The store is brightly lit, clean, well organized, and the staff is very helpful and knowledgeable about current trends and styles. I have been shopping here since their opening and will continue to be a loyal for years to come… do your closet a favor and head over to the shops at park lane for an unforgettable shopping experience.

Cool place to shop for brand names clothes for less. I preferred Nordstrom Rack over this place any day, but I do like coming here when they offer deals on Livingsocial. Their return policy sucks though, and this is one of the biggest reasons why I’m a forever Nordstrom fan. I bought a pair of flats that ended up giving blisters. I went to return them within the return period, but they won’t take it back since I wore it already. So now, I have this really cute and expensive Cole Haan flats sitting in my closet, staring at me as I try my best to ignore it. Le sigh!
Sometimes, I find really cute dresses in the kids’ department. Yea, I wear kids clothes sometimes… le sigh. Gotta keep up with my niece.
Overall, Saks is cool but not as cool as Nordstrom.

I am a faithful shopper! I always recommend this place to my trendy friends who like designer things. I find it hard to shell out money for anything at full price, especially now that I know of this store and all the badass deals they offer pretty much all year round. I love it a tad bit more than Nordstrom Rack. I think part of the reason is the service. Every employee at this location is helpful and friendly. I thought the sales people would be snooty but they always greet me warmly and theres always someone close by who is ready to answer my questions or help me find something without judgement. I have found so many good deals here. The designer sunglasses would have to be my favorite part. I see Gucci and Dior all the time. Some styles are ugly as hell but the few nice ones I find make it all worth it. I found some Ivanka Trump sunglasses that were worth $ 350 and paid about $ 50 after using the sale plus additional discount using my «More» card. If you do not have a «More» card I suggest you get one fast! I pay almost nothing for some really nice things in here. Sometimes it is overwhelming to shop here because I start thinking about all the money I am saving. I almost feel like Saks is paying me to look fabulous!
I heart you forever Saks off Fifth!

I like how this is a discount store and yet they have managed to keep the majority of merchandise in it’s place. Things aren’t thrown about or out of order. It makes me feel like I’m shopping in a normal store while still keeping my wallet happy. Compared to Nordstrom Rack and Bloomingdales this is the more expensive choice but the selection is easy to shop and the associates are more attentive. They also have great well known brands and a large men’s section.
The clearance section can become a gold mine. Especially when they have the extra discounts on top of the already reduced prices.
My favorite feature of this store are the huge and well maintained dressing rooms. They have signs up saying that they can limit the amount of garments you take in but I’ve never had it happen.

Seriously LOVE this place. They always have great deals here. I’ve never left this store without buying something… dangerous. Everything is neatly organized (unlike Nordstrom Rack next door which looks cheap) and the staff is always very friendly. Over the past year, they’ve really upped their game in purse selection, score!

I love to shop, and I love to shop at The Shoppes at Park Lane. It is so wonderful to stroll through Nordstrom Rack, HomeGoods, Saks Off 5^th, and to a lesser degree Bloomindales Outlet. Across the way is TJ Maxx with my second favoritist Runway collection. After shopping til I drop, I like to get my groceries at the most badass Whole Foods which is a stone’s throw away.
Anyway, this Saks is pretty good and never crowded even on the weekends. Service is pretty sparse, but I like it that way. Selection is pretty good. I like to peruse the Vince, Joie, and Free People collections, but the bad thing is the inconsistent pricing. The point of going here is to get a good deal, and it’s very hit or miss when I go visit because they’ll have 30% discounts for random brands. I would rather they have consistent pricing and then proceed to discount the old stuff with clearance tags like how Nordstrom Rack does it. Saks has the same exact items as Nordstrom Rack does, but prices are consistently ~30% higher until Saks offers those weekend additional off sales, which is unpredictable.
However, Saks is cleaner and more organized than Nordstrom Rack, so it’s a lot easier to find whatever it is you’re looking for here.

Cheaper nice clothes!

I could get lost in this store and come out with more stuff than I really need. The place is well kept, and everything is great here with name brand items that you can definitely get at a reasonable price. If you dig really hard, you will find great items on sale and worth the price. This store may be my new addiction, I loved everything about this store.

I don’t know much about clothes, but I do know that this store is very clean, well organized, seems to have a far better selection that Nordstrom’s rack down the street (at least to my untrained eyes), and most of the stuff I try on there looks better on me than other places. The staff is very friendly, and most importantly nobody tries to push crap on me. I absolutely can’t stand sales people who keep handing me crap to try on, go away.

Love this place to find designer clothes and shoes at discounted prices. Sure some of the merchandise is last season… others are overstocks that need to be liquidated quickly.
I love finding those rare «special deals» like a super sexy pair of LAMB heels for my wife, or Versace ties on clearance.
Super friendly staff aren’t commissioned but they work like they are. Returns are also REALLY REALLY REALLY easy and one of the main reasons why I love to shop here.

My wife and I like shopping here as they have a wide variety of designer clothes at pretty decent prices. Definitely sign up for the loyalty card and the emails for when they have specials and sales going on as this can end up saving even more! Worth checking out.

I do love this place– of course this is written from man point of view.
Great selection of designer jeans, shirts and accessories– watches, sunglasses etc. I always make sure I am carrying their More loyalty card. That tends to get me a bit more % off my selections, but the sales folks are on point when it comes to not discounting items not included on the sale. Basically, I can’t sneak anything past them.
All my great dress shirts come from here– the ones that are quality and don’t wear out after a 6 months of wear and tear. Love the 7 for All Mankind slimmy shirts. They can make a big boy slimmer and that = Awesome! I tend to stick to Joe’s Jeans only as they have a bit of extra room in the seat and don’t fit like designer– more like Levi’s– great selection here. I have purchased shoes here once– extra 40% off clearance so they loafers that were originally $ 215 I got for less than $ 60!
Women’s clothes are a bit harder to find. Not because they are scarce by any means– just because the racks are so filled with clothes, you have to use a fine tooth comb to go through.

Off 5^th is definitely a hit or miss kind of place, but when it’s a hit, I walk out an extremely happy girl. First tip: sign up for their More! loyalty card — it’s not a credit card and they almost always offer extra discounts if you have one. From time to time, they email coupons like «take an extra 30% (or 40%) off one item.»
Some deals I have snagged: Marc by Marc Jacobs sunglasses for $ 30, Joes Jeans for $ 60, a dress for $ 20, and a Rebecca Minkoff purse for $ 240 (which I didn’t end up keeping, but what a price!). The bf has gotten a few nice dress shirts for no more than $ 40 each, and Persol sunglasses for $ 80 (retail almost $ 200). I’ve also spotted Burberry earmuffs for $ 60 last winter.
This is now my go-​to place for designer jeans — there’s a huge selection (7FAM, CoH, R&R, True Religion, Joes, Will Rast, Paige) and I only buy when I have a coupon or they’re having an additional 20−30% off.
The men’s department is pretty well organized and it’s not too big of a headache to shop around. The women’s department, however, is another story. When they’re having a sale, it gets messy and there are a ton of racks to go through. Be prepared to dig, but also be prepared to find some good deals.

Not sure when this place opened but at first glance I thought it was awesome. The store itself is pretty big with plenty of selection that’s fairly well organized.
However, that’s where I stopped being impressed. I guess they’re still training folks but:
#1: there should always be someone to get you a dressing room
#2: that person shouldn’t just walk away after they finally find a key to open a room for you, they should stay and help you with advice, other sizes, etc.
#3: the staff should know where everything is (I asked for another size in a dress and the girl asked me where I had found it. I said the dress section and she still didn’t know where it was because «she usually worked the middle of the store»)
#4: if you have 8 dresses in your arms there should be someone offering to start a room for you. i know it’s the «discount Saks» but geez, what are all you people here for?
Anyway, the prices were dece and the selection was dece but I certainly got no help from the staff. There was one guy who may have been the manager who was friendly at the end but it was too little too late for me.
But, I’ll probably be back.