My first experience was amazing. I am natural and I decided to get my hair straighten for the holiday and this was the best and great experience. I loved every minute of it. My sister and I tried it together and loved it. The wait was long but at the end worth it. My stylist«Des» was professional and very quick. She came in and knew what she was doing. She was helpful with the product I formation. I am 100% sure this will not be my last visit. The only thing I would change was the wait. The store opens at 10am I will be there at 0945.