Spark Home Services

Don’t use them in Marietta Ga. No show then late. Guy did a terrible job and didn’t do a few Windows because he didn’t have the right tools. I called to complain and a new person was supposed to come out and redo them. No show. I asked for my money back and they have given me the run a round for 2 months. Now the number in Texas is discontinue.

We are on the federal and state Do Not Call Registry. Scammers and unethical solicitors call us all the time anyway, but this time they actually used their real phone number and business name, which showed up on Caller ID this morning.
A real person from Spark Home Services out of Denver hung up on me as soon as I began to say «You’re calling a number on the Do Not Call — .» I called the business number back and got «Autumn,» who claimed to be the office manager (calls are possibly being rerouted to a sales boiler room or central headquarters somewhere other than Denver or even in-​state).
«Autumn» denied any knowledge that Spark Home Services is employing phone solicitors to call numbers on the Do Not Call Registry.
I informed her that this claim is nonsense; that it is the business’s responsibility to check that it wasn’t violating this law before making the call. And if she is enabling this activity then she, too, is a criminal. Told her not to call again, said goodbye and hung up.
If you’re reading this site you can see how Spark Home Services is ignoring this law around the country. If you go to web sites like Who Called Me you’ll see even more complaints.
We filed a formal complaint with the state Do Not Call registry. I advise anyone who gets bugged with an unwanted call from this business and others to do the same, even if you’re not sure it’s going to do any good. At least a record of violations can be established.
Then go on social media and business review sites and tell everyone DON’T REWARD SUCH SOLICITATIONS WITH YOUR BUSINESS because all it takes is one paying sucker to keep these jerks at it. Any business that ignores the Do Not Call Registry is deliberately breaking federal and state laws — NOT who you want to employ, no matter if the call is coming from their out-​of-​state headquarters or a branch/​franchise right in your home town.
And if you get a robocall instead of a live person — as is the case with most of these illegal callers — do NOT press a button at their behest to supposedly stop getting these calls from that business. It just tells ‘em there’ a real person at that time of day answering the phone.
Pass it on.

This company is soooo unprofessional. I scheduled an entire day off work to be home for the appointment to clean my windows. THEY NEVER SHOWED UP!!! They called the day before to confirm… and never showed up… never called back when I called them numerous times… never NOTHING!

This company called me today in Atlanta from a number that is not able to be called back. I have never done business with them and am on the federal Do Not Call registry. While the caller was polite enough after I asked to be removed from their list, I would be leery of doing business with a company that refuses to follow the law.

When someone from your company calls my home in Atlanta (where you provide services but do not have a dedicated Unilocal page or website) and I politely request to be removed from your calling list — the correct response is either (a) an apology and agreement to remove me, or (b) at least an acknowledgement and an agreement to remove me. The INCORRECT response is to say «UGH» and hang up.
It’s also not very professional to call from a number that is either masked or unable to accept return calls. 404−465−3458. It’s very difficult to consider any business to be professional or trustworthy when their business practices are not.
Get your partners to learn some manners. I don’t think most people, and I definitely speak for myself when I say, that I wouldn’t be opposed to home phone solicitation if more companies would be polite when asked not to call again.

I am not sure what went wrong with the other reviewer but these guys who came out from Spark Home were PHENOMENAL!!! They arrived at 9:45 AM and left my home at 4:15 PM. They took their time getting everything just right and even helped me with a few trouble spots without me even asking! They were incredibly professional, polite and had a smile on their faces when interacting with me. They are very conscientious workers and I LOVE the fact that they took off their shoes without me even asking when they entered my home. I cannot say enough great things about the 2 guys who came to my house!!! At first I wasn’t going to use Spark but they had the BEST deal in town. I called 2 – 3 other companies and Spark Home was giving the ABSOLUTE BEST DEAL of the other companies in DFW! We are selling our home and needed to get this done properly the FIRST time but didn’t want to break the bank either. However, the job these guys did blew me away and I would’ve happily paid the extra $$$!!
Thank you George and Kizito!!!
About the Customer Service complaint… again, I am not sure who these guys spoke with… I had to call Spark before the guys started working due to some trouble opening my storm windows (I didn’t know how to do it) and I asked them if they’d negotiate with me on the price or if it was going to be a problem… the guy was more than happy to work with me on whatever I needed… they did not haggle me for any money upfront nor even asked anything about money before beginning… they just got straight to work!
I will be happily recommending this company to my neighbors and to all of my Mom friends!

Larry, my technician, was very good. He unstuck the windows so the screens could be removed and spend almost 6 hours here as he is very detailed and didn’t want to leave until the job was properly finished. If I use Spark again, I’ll ask for Larry. Two other window cleaning companies turned down my business as the windows hadn’t been opened in 14 years and they were afraid to deal with it.

Seems other have had difficulty, but my experience was very good. The window cleaner showed up on time, and worked diligently until done. He cleaned the outside of my 27windows. This is the second time I have used them, and both times the experience was good.

Do not use these people. The work is about as shoddy as it gets, and customer service will hang up on you when you try to get satisfaction. It must be some kind of scam to steal identities.