Sparkling Kleaning Services

I bought a voucher for this company through KGB deals. They initially contacted right way (although via email and not phone) and i was given a date and time for my cleaning.
The morning of my cleaning, i got an email (yet again, no phone call) stating that the girl who scheduled me put me on a day that was already booked. I would like to point out i scheduled the appointment over three weeks prior and at that time was given 3 times to choose from. To me, that shows me that there was availability (more than enough) for that day. So granted, i was annoyed and upset. I immediately responded to the email and got no answer back. I called the company and it went straight to voicemail. I have since called and email everyday and have not spoken to a single person. No one picks up the phones. It just rings and rings and rings and rings. No one responds to emails.
And on top of it all, the contact phone number is for the company is in dallas! i purchased the deal for service in san diego!!! i dont know what type of company this is, but i have no desire to do business with them. I am waiting for my refund from KGB deals!