Starbucks

Always busy, like crazy busy. The reason for the two stars is because I haven’t met a friendly barista at this location. They seem bothered.

Least fav Starbucks. Drinks are short. Meaning a grande latte is often poured ½−¼ below rim. Workers here on multiple visits seem stressed and tone deaf to clients concerns. Drive thru is somewhat better but usually has long lines.

I’m not sure why it says that this Starbucks opens at 5pm today. It’s 8:50am and I’m here right now.
Anyway, this is the closest Starbucks to where I live. If it weren’t for that, I wouldn’t come here often. The partners are friendly, but the service takes SO long. The worst time is in the morning, which is to be expected. However, when I say long line… I mean that the car line stretches out to Greenville Avenue and doesn’t move very fast.
Anyway, the drinks are fine and the partners are nice! I just wish that the service was more speedy :)

So the coffee here is good, normal for a Starbucks but the wait is bad. I live down the street and every time I have been here I’ve waited a really long time, drive through or not. I ordered a sandwich once inside and two staff asked me what I was waiting for before the front person realized he had forgotten to make it.

I really don’t understand the bad reviews… it’s a Starbucks, the coffee equivalent of fast food. Anyways, I am extremely impressed with their drive thru. Usually if my usual coffee place is too backed up or if I don’ have time to drive over there, I’ll end up coming to this location right before work and will usually stay in the drive thru line. Despite it sometimes backing up to greenville ave, the line moves extremely quick. The only problem I do see with this location and i noticed that this morning, the parking spots get trapped if there’s a line for the drive thru, it would be almost impossible to get in just to park and I can’t imagine waiting for the line to die down just to get out of that little square. For that reason I can’t give this place 5 stars, but the employees that work there during the weekday mornings are always very friendly!

I think they’ve started to get in their groove here. Drive-​thru will sometimes back out on to Greenville but they are pretty efficient at getting folks through it. I have noticed the weekday drive thru line goes quickly but the weekend can be much slower. Generally, it is fast to pop inside since there isn’t typically a line indoors but the parking situation is usually congested with the drive thru customers.

I’m really disappointed. I’ve been going to this place since it opened tjis week, two days in a row I had a unpleasant experience. First time I ordered a coffe and a foldover. I got the coffee but not the foldover. People behind me came and went and I was still waiting. When I asked the response was, «oh I’m sorry, someone took yours» and proceed to make me one. In total I waited around 15 mins. Then the very next day, I used the drive-​thru. I order two pumpkin spiced lattes the person repeated the order, when I got to the window, I got ONE regular coffee. When I said «this is not what I ordered» the person at the window said «oh, what did you order again? Can I see your card to refund you for what you paid and charge you the correct amount?» Well at that point his response should have been, «oh, om sorry about that let me get your order, on us.» Because THEY messes up and to top it all off, I had to wait even more to the drinks. So much for drive-​thru.

I order the spinach feta wrap and it was cold in the middle and I ordered an iced vanilla latte, they gave me a hot one which isn’t a big deal but then they just poured it over ice and it takes incredibly burnt. Slacking Starbucks

So it’s 2pm … 4 people working. Might as well close the front doors as they’re only interested in drive-​thru customers. When one finally does notice, they act like I’m a huge imposition. They also forgot half of my order (with no apology). The new Park Lane location is MUCH better. Hope this one gets better. P. S. Not a smile from any of them while I was there.

This is a great location for a Starbucks and this was a first time visit to this location and likely the last. The girl taking the order acted like she wanted to be somewhere else. After placing my order I went to the restroom to wash my hands and returned to the counter to see the same people waiting for their order when I placed mine. For some reason this location is not as friendly and the people seem a bit slower. The couple in front of me had a long wait just for two basic drinks. The Frappuccino caramel ribbon crunch drink I ordered could have been better but I guess they don’t really do much with it at the happy hour price. The barista even forgot to give me my drink. What a dumb acting lot.

This review is only for today experience. Step up to the counter and the barista looked me in the eye and said Hello, how may I help you. But she was not speaking to me but taking a drive thur order. After she was done taking their order, she then took my order which was a venti brew coffee and a $ 10 GC. I asked if she had any Happy Birthday GC and she advised no. She then passed the transaction to another barista who rang up my order and handed me back my card. She them went back to the counter next to the over and proceed to eat a snack. Which she then picked up her items and then passed through the employee doors. No coffee so I stood there until the first barista asked if the other barista got me my coffee. I just shook my head no. Never got a receipt or to acknowledge how screwed up the whole experience was.. Lastly, once I got back to my office which is across the street but the coffee was not ever near fresh.

Perfect location with convenient drive through. I have been to this location at least three times recently. Today I drove through (around 1:30 pm on Sunday) and ordered a grande triple non-​fat vanilla latte, which is one of my frequent orders. Service was fast and friendly. By the time I arrived at my destination and took a drink of my latte, it tasted horrible. Worst tasting Starbucks drink I have ever had in my life. It tasted burnt and not fresh at all. Disgusting and very frustrating considering I paid nearly $ 6 for this beverage. What a waste of time and money. The two other times I went to this location I enjoyed the drinks I ordered. Not exactly sure why the latte tastes so awful (i.e. inexperienced staff, the time of day I went, etc). Don’t know that I will return to this location since the quality is not good at all.

I absolutely love the location of this Starbucks! It’s so close to work which is so convenient considering I visit almost daily. Love the fact they put in a drive-​through. & to top it off they have great customer service!

New store in a very good location. It has a drive through and friendly service.

Great customer service great location. I’ve been here a couple of times and always had great service like they care what they are doing.

Every time I go to this location they never get my order right or make the drink wrong. It’s a disappointment once I get my drink and it’s not right.

To start, it is right in front of my office… Don’t know if that’s a good or a bad thing! They have been open for a little over a month now. It has a real nice patio area where you are able to hook up your electronics. At first I wasn’t so sure about the baristas. Yet, after given it couple of tries, They have really stepped up their game. They even know my name now :/​The place is super new and clean, it has a large open space with tons of seating area. Oh, did I mention it’s right across from my office? And they have a drive through!

I didn’t even realize this location was going in. Then all of a sudden there’s a new Starbucks location. This is a clean design from Starbucks. They have multiple ovens for warming your desired goods. Also, the drive thru was packed. I’m sure this location will get lots of traffic being right off the highway. I look forward to coming back multiple times. I was pleasantly surprised by the speaker system they have for baked goods, I haven’t seen this at other locations. It looks like there is a vacant space next door, I’ll have to find out what’s going in there.