I have been going to Dr. Kay for about 15 years now. I started going to her because I could not find a doctor that could properly fit my contact lens. My sister-in-law told me to see Dr. Kay and she was sure she could help me. Dr. Kay is the best contact lens doctor in town! She will NOT give up until she has you fitted to your satisfaction. Her staff, especially Susan, have always been very helpful and professional. I have crystal lens I had put in about 9 months ago by Key Whitman and I am back seeing Dr. Kay to help me so I can be functional and read! Thank heavens for her expertise!
Esme V.
Évaluation du lieu : 5 Dallas, TX
Dr Kay is the BEST and she has an excellent team backing her up. These folks have gone out to their way SO many in times in the 15 years I’ve been going here! Can’t say enough good things about these folks! I live over 5 hours away and still come back to see these folks for my contact and glasses needs! Keep up the excellent work!
Erin L.
Évaluation du lieu : 1 Dallas, TX
No stars! Two months ago this office charged me and my insurance company for contacts, first I was sent a trial pair. I had to wait six weeks before wearing the trial because I had eye surgery. Once the surgeon cleared me to wear them, I called to say I’m ready for the 6-month supply only to be told that they reversed the charges and I would owe money. This is incorrect because my card doesn’t have a credit. When I asked to speak to the woman in charge of ordering, I was told she no longer works there. Furthermore, the associate I was speaking with NEVER apologized not took ownership of their mistake. I’m waiting for their business manager to call me :(So far, their terrible customer service is enough to keep me far away eventhough I live next door!