The Hondew Shop

Hondew is the best! I got 16 years out of the Honda that I bought new in 1998, largely because of the helpful and competent service I received from Marshall and Hondew over those years. In fact, my car was still largely fine, but it was time for something new. After looking at lots of other brands, both domestic and foreign, I bought a Certified Acura — in large part so I could keep going to Hondew. Of course, the Honda/​Acura brand helped in my decision, but honestly, the thought of buying a different brand and not being able to go to Hondew anymore was a deal breaker… Hondew is that good! I literally stayed with Honda products so I could keep going to Hondew. Like everyone else has written, you get honesty, integrity, and quality maintenance and repairs — every time. I have had everything from minor maintenance to major work done, and it’s always been great. I remember one time, my brakes were chirping or squealing, which I figured meant either new pads, or rotor work, and I was fine with that. But then I got a call from Marshall that my rear brakes were simply dirty, and they cleaned them for about $ 25 ! The sound went away, and everything was fine. On other occasions where there really WAS a problem, I always felt complete assurance that the repairs really were necessary, and that eased my conscience. So, I look forward to many more years taking my new Acura to them.

You never want to take your car to a mechanic, but if you NEED to, you WANT a shop like Hondew Shop. They’re honest, competent and affordable. You never feel like you’re being hustled to have unnecessary work done. Just a great experience all around. I don’t remember who it was that first suggested Hondew to me back in the 80’s when I had my first Honda, but man, I sure do owe them a beer!

Marshall is a straight-​up guy. Brought my car in for minor maintenance and he patiently and fully answered all my questions, gave me good prices for future maintenance. This totally felt like taking my car to a sibling who happens to be an honest and great mechanic. I am only taking my car to Hondew from now on.

I’ve been going here for years with multiple cars. I don’t trust ANYONE with my car and usually do most work myself.
I needed some complex work done and Marshall took care of my car as expected and was very upfront and professional with me every time. He doesn’t try to bullshit you into purchasing things you don’t need and will honestly tell you if you need to do something major right then or if it can wait a few months.
To be honest, Hondew is a huge reason I still buy and drive Hondas. It’s a rare thing in the world to say you trust a car shop and its staff.

First off, let me say that I’m a shadetree mechanic and know my cars. Hondew is the most honest and direct shop that I’ve come across. My car had an creaking sound when coming to a stop. They spent time diagnosing the issue, tightened the front subframe, and lubed the bushings to no avail. But they didn’t charge me and didn’t try to start randomly replacing parts to try to fix it. They did thoroughly explain what they looked at and what could be potential causes. Infinitely better than the Acura dealership and probably the only shop I would recommend to others. I actually called them once when I had problems bleeding my brakes and they were happy to advise me.

I moved to Dallas about three years ago and have bounced from one auto mechanic to the next in search of an honest & professional shop. I’ve finally found that in The Hondew Shop! Marshall is a great listener, willing to understand and diagnose a problem without instantly assuming a bunch of parts need to be replaced like the dealers push. We heard a rattling noise in the front suspension that the local dealer stated needed replacement of the front struts even after I told them they were replaced 12,000 miles ago. The Hondrew Shop found that a bolt was loose and saved us about $ 400!
Our 2001 Acura MDX has reached 215,000 miles due to the honest service we received from my long time friend and mechanic back in California. Now I think we’ve found the same professionalism in Marshall and the team at The Hondrew Shop! Well done gentlemen!

Honest and upfront pricing. Gave informative quote on parts repair and vehicle condition. Would highly recommend!

Good people

I just want to echo what other people have written. Marshall is a great mechanic. My TL has 168k miles on it and I will not take my car to anyone else. Prices are fair and work is fast. He is honest and won’t try to BS you like other mechanics. Don’t even bother going to a dealership or anyone else for that matter!

As always, the service at The Hondew Shop was excellent. I close my eyes when I take my car here, they do exactly what the car needs, nothing more or less.

I can’t say enough good things about Marshall and his guys at Hondew. I have been going to him for years and should have written this review sooner. But I had a car crisis this weekend and it made me realize how lucky I am to have found him and his shop! Late on a Saturday night in a rural town of which I was unfamiliar I got stranded. My car was NOT drive able but I knew of no place local to tow it. So I had them take it an hour into Dallas and left it in the Hondew parking lot with a note and a frantic voicemail hoping Marshall would be able to help. On Monday I get his call and not only did he HELP, but he went in on SUNDAY after getting my message to check it out and prevent the problem from getting worse before they had a chance to fix it on Monday. It was the definition of going, «Above and beyond». I will NEVER take my car anywhere else and you shouldn’t either! I wish I could give him more than 5 stars! Thank you Marshall for getting me out of a BIG pickle and saving my beloved Accord!

This place is the best place around for Honda/​Acura service. Marshall is a straight talker who will be honest with you about what your car really needs. And of course they’re much cheaper than a dealership.
I went from a Honda to a Toyota the last time I bought a car so I no longer get to use these guys. I only wish I could find a similar place for Toyota’s.

The staff here are straightforward and honest.
Yes, it’s not the swankiest place. But I left feeling that this is the best place to take my Element.
Extremely satisfied!

Marshall is a no-​BS, straight to the point kind of guy. I am glad to have found an alternative to having maintenance work done at the stealerships. Honda McKinney quoted me $ 3k for a new airpump, new cat, and a bunch of other things that they found during a routine oil change. Hondew was able to get me fixed up and out the door for $ 1k and a days work.
A testament to their work: there are a few early 90s model Hondas that the guys that work there drive. The shop isn’t in the nicest place or anything, but who cares… I won’t have any auto work done anywhere else as long as I drive a Honda or Acura!

My dad was a mechanic all his life so prior to his passing in 2010, I trusted no one else with my car care. After my dad passed away, I had to search for a reliable and HONEST shop and that search led me to Hondew.
On several occasions, Marshall said there were things that could be fixed but didn’t need to be fixed at that moment. I thought it was time for my civics 2^nd timing belt and they checked it out and said I had more time before I needed one. This is what really sold me. Any other shop would have just said it needed to be done right away to get the money.
On the flip side of that, Marshall has said work needs to be done and I have said I would do it on my own (minor things such as suspension work) and he was perfectly fine with it and never tried to pressure me into letting them do the work.
I have taken my cars in on at least half a dozen occasions for somewhat major repairs and they have been nothing but reasonable. I will NEVER have work done by a Honda dealership again unless it’s something under warranty.

These guys are legit. Very honest and they actually coach their customers on not only the issues or symptoms but steps to prevent the issue from happening again. I took my wifes car there with the TCS and D transmission lights blinking. Turns out a rodent chewed through a wire and made the car inoperable. Also they investigated a rattling noisr comibf from the the heat shield on an exhaust pipe. They could have taken us to the bank by rwplacing the whole catalytic converter and hard ware. Instead they fixed the rattling and said eventually you’ll need to replaced but not necessary today.

Over a span of 55 years, I’ve owned 30 cars not including company cars. I bought my Certified Pre-​Owned Acura with 34K miles and it, it now has 79K miles. I bought an Acura as it’s a Honda product, supposed to be near bullet proof. I’ve spent over $ 2500 at this shop in the past two years, A/​C, motor mounts, timing belt, etc., it’s always something new that I didn’t take it in for, never anything major. But that’s more money than I’ve spent on any vehicle I’ve owned… EVER. Those are just the facts, you be the judge as to what’s going on.

After showing symptoms of a head gasket failure, Hondew gave me the number to a shop that would swap in a used motor at a great price. Three months later, I’m still driving around in my old Honda! My car’s going to Hondew from now on.

I’ve been using Hondew as my mechanic since 2009 for my Honda S2000. Always great service, but this last help was WAY OVER THE TOP.
The EPS light on my dash went on; therefore, my power steering went out. The new digital component would have been $ 1,100, but Marshall found a comparable, used component for $ 75 on eBay, and he suggested that it would most likely do the trick.
It did. The show saved me more than $ 1,000, and my car returned to working like a dream. Cannot recommend this shop enough.

I had a 1998 Honda CRV when I first moved to Dallas (4 years ago). At first I took it to places like Wal-​Mart, Firestone, etc. for tire rotations, oil changes, random fixes here and there. I stopped going to those places because after every visit, I would get a print out of ten things I needed to have fixed on my car (it would be different things every time).
I started going to Marshall at Hondew Shop based on the Unilocal reviews. These reviews are accurate! He and his team are honest and professional. I showed him what other shops said I needed to have fixed. Marshall gave me an honest response on what needed fixing, what didn’t need to be fixed, and what can wait for another year or so. I don’t have my Honda anymore, but I always took my car here. I also recommend all my friends with a Honda or Acura here, and all of them have thanked me for telling them about this place.
Bottom line: if you have a Honda or Acura, go here for service!

Very knowledgable and honest. Helped us out a ton. My other mechanic could not figure out what the problem was and these guys diagnosed it pretty quick.

Took my Acura RSX-​S there after having tried out a few shops prior. These guys know EXACTLY what they’re doing. They’re professional, direct, and timely — they tell you when you’re car will be ready and they hit the mark. Would recommend them to work on any of the Honda family brand of vehicles.

There’s a reason this place gets 5 stars. Case in point: A few days ago, I took my Pilot to the dealership (John Eagle Honda on Lemmon) for a recall service (replacing the air bags). Of course, while the recall service is free, their crack mechanics found $ 3,000 worth of repairs I really needed to have done. I took the car to Hondew this morning. Within a couple of hours, they called and said I didn’t need anything done to the car — not even an oil change. Honesty, integrity and (when you really need it) top-​notch service. You can’t do better.

I have been taking my Honda Accords (’83,’92 ’96 and ’06) to Hondew for over 20 years. Marshall has consistently provided great customer service. He always tells you which work is needed immediately and what can wait. Repairs included 3 rebuilt transmissions as I keep my cars over 10 years (~175,000 miles).

This place is awesome. Not too much else to say…
Marshall (the owner) really does a great job of helping folks truly maintain their vehicles in an economical way. Our Honda is almost at 150k miles right now and still going strong — in many regards, because of the service that Hondew has been providing. Every time I go into the place, it seems like there are tons of cars there at 150k, 175k, and even over 200k miles. It really isn’t a coincidence. The folks there are great at telling you what your car NEEDS, not what they want to sell. They understand that giving honest advice and great service gives them customers that return for years… because Hondas certainly seem to last that long! There have been several times when they have quoted repairs that literally are 50−75% lower than what dealers or other 3^rd party shops have quoted… and the quality of the repairs and the patience in explaining what needs to be done are both outstanding.
How good is this place? We were recently talking about buying a new car — primarily because the interior in ours is wearing out (it’s still running great!). We actually mentioned that we would probably buy another Honda just so we could keep going to Hondew!

I grew up with no one to tell me about cars and how they work, and now as an adult I am equally oblivious. I try to seek out honest mechanics to compensate for my lack of knowledge. Marshall, the manager at Hondew, has been consistently helpful since I began taking my Civic here. He will give you options for your car and will not pressure you. On more than one occasion, he has told me that work is not urgent and can be postponed. As a poor college student, I greatly appreciate this.
Thanks for steering me here, Unilocal