The View at Kessler Park

Please see that there are 22 hidden reviews for this place!!!
I lived here over a year and currently there is a class action suit being put together against this company. Here is why:
Utility bills are erratic. How in the world was an April bill more than $ 150 MORE than an August bill? The billing method they use is illegal and doesn’t include cost per kWh. Another resident was gone all summer and her bill was higher than mine. They’ll also send you an eviction notice if your utilities aren’t paid with the rent. Legally they are due separately, I believe they can’t start late fees on utilities until 14 days after the delivery date. They also can’t charge more than $ 15 or 5% of the bill, whichever is greater, and numerous people have been billed $ 75 for the first day late and $ 25 each day after. When their rent was already paid!
Now on the stuff they promise when you move in…
I was promised a 3 bedroom but was unable to see it until moving day. So I looked at a nice model apartment, signed a lease and got my keys on moving day. I go into the apartment and thought «wow, what a big living room!» Then I walked further back and only saw two bedrooms. I asked the lady where the third bedroom was… there must be some mistake here… and she PULLS and ACCORDION partition across my living room ceiling!!! With movers and all my stuff downstairs I was forced to take it.
The two sparkling pools the website boasts? You get a pool that is FREEZING even in the hottest of Texas weather because it only gets about 2 hours of full sun a day. The other «pool» is a duck pond that is so empty the residents were calling the city regarding animal cruelty. Oh and the whole neighborhood comes to the pool — even to have ghetto parties complete with loud, inappropriate music.
There is NO security. The best security we have is a private resident Facebook group. Where we post photos of sleeping security officers if there is one, and just today photos of a man with a knife checking for unlocked doors. The infamous imposter über driver rape? Happened there. Security cameras are ripped out of the elevators. Other security cameras are a joke and they can never pull up any footage of things that happen. Trailers have been stolen from the parking garage. Homeless people sleep in the lobby.
Speaking of Parking garages… I wasn’t the only resident to have my car TOWED from a spot I pay for. The office was like «oops our bad!» It took some convincing but I managed to get them to let me take the cost of a cab to get my car off my rent (because the tow company wouldn’t bring it back)
The gas grills they have outside are always empty so they’re worthless.
The coffee shop they show you is usually closed. Sometimes for months at a time.
They do NOT have resident events. Residents have resident events on our own.
Be sure and turn the projector off when you’re done because of the bulb goes out it will take a riot and a few months for them to replace it
People let their dogs poop and pee in the halls and stairs.
If the electricity goes out the lights in some of the stairwells don’t work.
Only one elevator works most of the time.
Anyway, I know there’s more but I’m out of time. Good luck if you decide to move here!

Moved into this facility about 2 months ago and had a huge problem with the office staff. We placed a deposit for an updated apt and when I called to check on everything a few weeks later they said that it was no longer available but there was one that was (however more expensive) then we were told that we would not be able to move in by the first like we had arranged. This put us in a bind because we were supposed to be out of our other place by the first and when I called them they pretty much said sorry cant help you but here is a list of our sister properties. Keep in mind I had already put down a deposit as well as paid the admin fees. I was furious and at this point unsure where we were going to live. I eventually escalated this to management and after many phone calls was able to get an apt available for move in by the first, however not at all what I wanted but my money was already invested. Just want to point out that they do not have gas grills nor a state of the art workout facility. They have one treadmill which is pretty much always in use and when you do get it it is so hot in there because I guess there is no AC. Honestly the rent is good price but there have been so many issues for me that it really hasn’t been worth it. The one thing I do like is the area and I have met some pretty cool people in the building as well so that part of it has been great! Just wanted to give my experience.