Uncle Dan’s Pawn

We wanted to look at a stepladder that was outside, so we asked the employee that was working if he could unlock it to take a look. He informed us that he did not have a key and that we needed to ask someone inside. So we wandered the inside of your store for 15 minutes trying to get someone to assist us. Improved the poster on your wall that stated reasons you lose a customer. 68% due to indifference of employees towards customers. It was 100% spot on in this case! Two employees were sitting at the bank teller window and we told them we needed to see a ladder outside. Without turning around they said we needed to ask the guy outside. We had to persist and he finally gave his guy to the man outside. Upon opening up the ladder, it was apparent that the sun had damaged the fiberglass from sitting outside in the heat for some time. My husband got fiberglass in his hands. One leg of the ladder was also cracked. So essentially, we wasted 15 minutes waiting to see a damaged ladder that put fiberglass in his hands. I can’t imagine Uncle Dan would be happy about an experience like this.

I went to Uncle Dans pawn shop last weekend to sell some jewelry. The manager was very clear and polite. His staff were very friendly and busy helping others. I received more money than other pawn shops had offered me. I trust the manager and staff at Uncle Dans pawn… and the shopping there is nice and convenient! Thank you to the new manager Joe for taking good care of me!

I love the Team at Uncle Dan’s! While I was going through a rough patch in life Bernie, Elmer and Daniel came through for me and my family. They are always helpful and fair. I have been a customer of this store for more than three years. If you are looking for a Pawn Shop that is fair, Uncle Dan’s should be your first stop!

I had some old scrap gold I was shopping around to sell ~ Uncle Dan’s was my 3^rd stop. The sales person was very nice and helpful, she took the time to look through my items.
Now its time to get down to business ~ My first complaint is that they hide the scale that your items are being weighted on. (this should be a transparent transaction)
Then the sales person comes back to me with an offer to purchase. If I had not been shopping around or If I had NO IDEA what my items were worth, I feel that Uncle Dans Pawnshop would have really taken advantage me.
Don’t get me wrong I understand the pawnshops business model ~ And I know they take all the risks when they accept merchandise.
But to make an offer somewhere between 20% and 25% of the actual Scrap Gold value is just plain taking advantage of the uneducated.
One star for the nice sales person ~ As she does not make the store policies.

Uncle Dan. Don’t be so greedy!
I was shopping for the best price selling my jewelries.
I took the same amount of jewelries as I took to Cash America for the quote.
I was disgusted when they quoted me $ 1,000 less than what was quoted by Cash America.
Unbelievable! They won’t even let me see the scale while they were weighting.
Be aware! Avoid this place.