Walgreens

I have never waited less than 10 minutes for someone to even start to help me at this Walgreens pharmacy. It is incredibly frustrating and ridiculous that they never have enough staff on to help their customers. I have tried drive thru and going in to the store and it’s always the same. Today it took me less time to go down another 2 blocks to my CVS than the time I waited in the drive thru of Walgreens and still wasn’t helped. This has been the same experience everytime for the last 3 years.

Many times I have to wait very long long times. Sometimes even i went there after got message it is ready, i was told 5 min later… Right now, I am writing I am told 5min wait, even I came here 2days wait.
Most times too many person are waiting. One staff is working at three counts under «drop off/​pick up» panel.
I will find other pharmacy from now.

Pharmacy is always slow, but this time will be the last. Over 5 hours and I still don’t have my prescription. I’ve tried calling for an update but gave up after being on hold 20 minutes.

This Walgreens is near my house, so I have found it convenient for the last three and a half years I have lived in this neighborhood.
This Walgreens pharmacy is no longer 24 hours as of about two years ago, but the main store still is.
The lead pharmacist can be pleasant, but has also been rude to me several times. Customer service is not a high priority for several employees in the pharmacy department. I think I need to switch to the Kroger pharmacy so I can stay around the corner but not have to deal with inconsistent customer service. I’ll probably still stop into the store if I feel like it.

This walgreens location is definitely always busy. I think the cashiers at night are super nice compared to day time cashiers. I went here on a couponing spree one time and the night time manager and cashier was super helpful. I had trouble with some of my items and a really nice pharmacist technician named Mary was so kind to help me even though she was leaving. She stayed back a little longer to make sure it was properly ringing up too. The night manager Mark was also kind enough to be patience and helped me ring up all my couponed items. I will say they have amazing customer service and it definitely showed they cared about the customers that comes in. I will be back! I am one satisfied customer!

This place is always busy but has done real well over the past couple of months.

This is an okay Walgreens. I called to see if they had the syringes I needed for giving insulin to my cat, but after being on hold for 7 or 8 minutes with the pharmacy, it was faster to just drive by on my way home. The pharmacy was busy but I was helped within 5 minutes. Some of the customers are obnoxious and two were playing loud music on their phones in the pharmacy waiting area like they were starting a concert. The pharmacy technician found the correct syringes and was kind and polite during our transaction. A previous time I was here, the bathrooms were utterly disgusting I and would probably not try them again unless it was an emergency!

It’s convienent, they have a decent six pack of lager for $ 3.94 I believe. But definitely better than bud light for twice the price. At the corner like the rest and probably the only walgreens NOT across the street from a cvs.

Late-​night fixer upper. Gotta love it’s open 24hrs.

This is my go-​to Walgreens for prescriptions. I used to go to the one on Keller Springs and Josey– but I don’t pass that one on the way to work everyday anymore, so I switched to this one.
Their call-​in refills are usually done on time, and their auto-​refills (which I’m signed up for on my most-​frequently used prescription) almost always refill on the exact same day (mine refills on Thursday and I pick it up on Saturday for the following month).
Drive-​thru pharmacy service can be reaaaaally slow, but that’s usually the fault of other cars in the drive-​thru lane. Listen, if you have a long and complicated thing that you need to talk to the pharmacist about, then you get out of your car and go inside. I don’t want to over-​hear you telling the pharmacist that your last name changed since that prescription was written, but it’s your old name on the driver’s license, but your new name on the credit card– and lady– you managed to explain that in the most ass-​backward way I’ve ever heard. Also, if your driver’s license still has your old last name and so does your prescription? There is NO problem… That’s just an example of one of the long, drawn out conversations people have had in the drive-​thru lane.
Seriously, get out and go inside if you need to explain something at length to the pharmacy staff.
Anyway. As long as whatever pharmacy staff isn’t seriously overwhelmed with customers and you don’t have a jackass in front of you (or in the next lane) telling his/​her life story to the person working. it’ll be fairy quick.
They’ve never been out of my prescription before, and once when they were low on the boyfriend’s prescription, they gave him all the pills they had and told him to come back the next day to get the rest of the prescription. We came back and it was ready to go.
Will obviously be back, as my auto-​refill should kick in next Thursday!

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