Atlas Roofing Company

Bob came out and gave a fair and hopefully accurate assessment for a roof repair. I hope to get a couple more years out of this one. Valleys and other areas were sealed. We’ll know more soon enough!

I’m very disappointed with Atlas Roofing. In 2010, I bit the bullet and decided to allocate thousands of $$ on a much needed roof on my Pacifica home. Not a very sexy purchase but necessary nonetheless.
I got 5 – 6 bids as I do on all home projects. Kevin Bean, the son of the owner, came out to provide me with an estimate. I liked Kevin and trusted him and the longevity of the company. Although a couple other bids came in in the same ballpark, I went with Atlas for these reasons.
Within a couple years, it was apparent that the roof was sagging. My house is on a hill and I as I would drive up the block, I was beginning to notice the sagging. As time passed, the sagging became undeniable.
I called Atlas and spoke to a very nice receptionist. I explained the problem to her and she assured me that someone would get back to me. Within a day, a worker came out and called me from his cell phone from in front of my house. He denied any sagging — really? I explained to him that it is clearly sagging and asked does he truly not see it? He kind of smiled and said, well, I’ll run it by my boss. I agreed that he should do just that.
Other than my calling back a half of dozen times and being told by the nice receptionist that someone would get back to me, nothing more happened. No call, no visit, nothing. Recall — I chose this company because of their long history of being in business and believing that follow-​up would be attainable. Not so. Kevin, I was told no longer worked at the company (shame) and Donald, the owner, was dealing with health issues. The receptionist added that «you should do whatever you have to do.»
Finally, before writing this review, I wrote a letter addressed privately to the owner, Donald Bean. I explained the matter to him in hopes that he would be invested in maintaining the reputation of a business he built so many years ago. Its been a week since that letter which I can never be sure he even received and — nothing.
If this review does not get their attention, my next step is the BBB and after that, a friend of mine who is an attorney agreed to address the matter.
At this juncture, I would scourge anyone from using Atlas.

Selected Atlas after getting 35 bids from other roofers. I’ll never need another roofer. They weren’t the cheapest, but absolutely the best value– great product, great work, fast, clean, pleasant and they STAND BEHIND THEIR WORK! One call and they are on site! It has been nearly 7 years since they did my roof and gutters, still looks brand new. The thicker, darker shingles improved my insulation and cut down my heating bills in the fog belt. It took me 3 weeks to get all those bids, and I’m glad I did the research, Atlas was the reward.

Well I had the owners son come out for the estimate for a leaky roof we had and its been 4 weeks now with no quote. He claims he has e-​mailed me but I still have not gotten it. He told me he would drop it off in my mail box the next morning, That didn’t happen. Call them up for the 6^th time about it and they can’t push the guy they said, he’s the owners son. What kind of business is this. Well I told them I am using someone else for the job not to even bother in sending the quote over. If the takes this long for just a quote, not sure what kind of quality of work they would do.

We called Atlas Roofing today to resolve leak in bathroom ceiling light. Kevin came out promptly, resolved the problem (clogged drain) and did not charge for his time. Very professional. Nice guy and left his cell # should we have any further issues.
In as much as it was raining hard at time of visit, I was obviously prepared to pay some sort of charge to get the problem fixed… service like this is hard to find!

I’ve taken a long time to finally write this review… I should have done it earlier but just haven’t done many Unilocal reviews.
Atlas Roofing replaced our roof a couple of years ago. They were prompt in their bid (very reasonable), professional, and there were no surprises with the bottom line at the end of the job. And, most important we have had no leaks during the last two winters!
He did my mother-​in law’s house too, last year and they did a phenomenal job.
Now, I’m having a porch added to the front of my house and Kevin at Atlas is checking for matching shingles for me…
I have only kudos for Atlas Roofing!

No more searching for reputable, knowledgeable, ethical, and skilled roofers!!! I experienced a significant leak in last March’s storm. Kevin provided a professional and intelligent review of the problem with my 6 year old roof and a reasonable quote to repair it. The men who came to do the work were polite, knowledgeable, informative and made an effort to show me the problems they were fixing and materials they used. It was clear that they were THINKING and PROBLEM SOLVING: qualities that are often absent. Would use them again anytime and recommend them highly!

Atlas has reasonable prices and quality work! I have recommended them to my family and friends many times!

Have used them twice. They are very knowledgeable and responsive. Quotes were reasonable and they did a good job. Have recommended them to friends that were happy with their work and would use them again.