Goodyear Auto Service Center

My experience at Goodyear was superb and Tiffany was very pleasant to work with. I walked in on a Monday morning with no appointment to do an oil change and learned that it maybe a two hour wait before it is ready. Tiffany reassured me that she would contact me as soon as my car is done. I then made my way to the dollar store right next door and did some shopping. Lo and behold, within 30 minutes Tiffany calls to tell me that my car is ready for pickup. I was so surprised they got the job done so quickly. Turns out, someone had cancelled last minute which gave way for my appointment. It was quite affordable, painless, a quick visit, and seamless experience and the entire process only took about an hour.
I decided to choose Goodyear over competitors as I trust the products they use for my car. It can be a gamble sometimes going to non-​chain stores because who knows what type of oil they really put into your vehicle. I always get a peace of mind whenever I visit this Goodyear in Daly City. Look for Tiffany next time — she’s very sweet!

Came here Tuesday after Memorial Day for a nail in my tire of my grand jeep Cherokee. These guys were amazing & accommodating! Randy especially! Left my tire with the rim to get patched & they did it nicely & called me next day to pick it up. Placed it nicely & didn’t charge me a thing!!! Goodyear I’m with y’all all the way!!! They dem boyzzzzz!!! Thank you guys so much!!!

rated 1star my car was there for 3 days just to fix flat tire… poor service (tech Randy)… never go back to this shop!!!

Staff is super friendly, very helpful and trustworthy. Now that I’ve found someplace I feel comfortable, I will be returning. If you need work done on your car go here. Since moving to the bay area I’ve looked for a repair place like this!

I’ve come to this location many times over the years. It’s pretty conveniently located at Top of the Hill Daly City, right by a couple freeway entrances and on Mission Street.
More recently I have not had good service. I went in for an alignment and a week later I was having issues. I asked for another alignment and told them that my tire was losing air. I picked it up at the end of the night and I was ready to go, but quite obviously the guy who serviced my car was ready to go home too, because my tires had not been checked. When I drove up my tire pressure light was not on, but when I went to drive away from goodyear the light was on. I went back and asked them if they had checked my tire pressure. I didn’t get a response and eventually a guy that was sitting there, took my car and filled the tires. When I asked him if they needed air, he didn’t respond to me either. Well, okay… thanks?
The next day my tire was very low again. I brought it somewhere else and actually needed to buy 2 new tires, and had a nail in the one that was losing air. I am glad I took it for a second opinion.

Really Rude customer service. I wanted oil change and Tune up on my old Corolla Car.
The guy named RANDY gave me a quote of $ 1700 for the service recommendations– he did not bother explaining me why all those recommendations needed– He talked to me so rude and hurried as if he was running late for a very important long distance flight. I asked for his business card– he sounded even more irritated. If you want a big business please be a little bit more polite and take some time to explain.

I cannot say a single good thing about this auto shop. I came here for a simple oil change, and they were so disorganized from start to finish. First when I walked in, there was someone watching TV who seemed to be an employee there (he had the uniform on) but he did not acknowledge me or get someone to help me. After waiting for a bit, I finally asked him to get someone to help me, and he grumbled and went inside to fetch someone.
The price of the synthetic oil change is pretty standard, about $ 70 including tire rotation. The wait time for the oil change, even with the appointment, was long — probably because of inefficiencies. I was waiting in their pretty dirty waiting area for 2.5 hours and counting… when someone finally came out, found my paperwork on the bottom of some pile and said, «oh, your car has been done for a while» and handed me my keys. Wtf?!
It’s not just the bad service and the unfriendly staff that turns me off about this place. After I got my car back, this really annoying squeaky noise started coming from the front tires (only making the sound when I’m driving, not stopped/​stalling). This is probably due to some shoddy tire rotation job, but I don’t even want to go back to them to make this right… they will probably be grumpy and not at all apologetic about it, and I don’t trust them to do it right the second time.

Staff was very helpful and friendly on an oil change I previously did.
They have wifi which is great when you have to work or watch some videos.
It’s nice to make an appointment online and they have great offers throughout the website. I will be back again soon. Thanks guys!

Terrible experience, I scheduled an appointment for a Saturday the week before and when I arrived the front desk person was extremely untrained, didn’t understand how to do simple tasks of her job and offered a discount for the time I had waited for. After she finally figured out how to check in my car for my appointment I was told it would take an hour to an hour and a half. I returned for my vehicle after about an hour and twenty minutes. Turns out my car had not been serviced yet or even moved from the place I had parked it. I was it would be up next. I asked about the quoted hour to an hour and a half time slot I was told earlier and their response was that they had doubled if not tripled booked for that day. Extremely bad business practice especially for someone who had set up the appointment over the phone with someone. I let them know I will no longer we coming back for my oil changes there and the staff was extremes insincere with their apology.

So pleased with the unscheduled service I received that I returned the next day with a dozen donuts for the staff.

Called first time today at ~ 1 pm and at 3:30 pm I had 4 new Goodyear Assurance Fuel Max tires on my Toyota Prius 2008. Total cost (tires, labor, recycling, sales tax) ~$ 460. City Toyota had quoted me their cheapest 4 tires Yokohama for a total of ~$ 600.
Goodyear Auto Service Center managed to switch the flat tire warning light on the dashboard off — whereas City Toyota had stated after conducting scheduled maintenance in Feb 2016 it was on despite correct tire pressure due to a broken sensor.
Goodyear Auto Service Center fixed the direction of the water beam to the windshield for free (now my wipers don’t smear anymore because they get enough water to work with — City Toyota had recommended to renew wiper blades because of smearing) and offered me to rotate the tires every 6000 miles for free

Came to this place because it was recommended. My sensor light was on indicating one of my tires were low. On the spot George checked it out to see if needed to be repaired or replaced. The tire had a nail in it and immediately it was repaired. When I asked what I owed, the person told me that there would be no charge. I didn’t know how to handle the «No Charge!» by the expression on my face, I was totally shocked. I’m going to «Pay It Forward» by returning to get new tires, in addition to sending referrals. Thank you for your optimal service!
The Judge

I pulled in here on Saturday hoping to get my car serviced. I was told that they do take «walk ins», however they were very busy and it would be best to make an appointment, otherwise it would take up to 5hrs.
So I made an appointment for 2pm a few days later.
I arrive at the shop just before 2pm, check in and wait… it’s now 3.15pm and I asked if my car had been serviced (as it was outside already).
GdYr: «No sorry we’re double booked today and were really busy, I’ll see where it’s at»
Me: «Well I was told appointments take 1 – 1.5hrs and I can see my car still sitting outside»
GdYr: «Sorry, hold on and I’ll check»… «Yeah your car is next»
Me: «I need to be out of here by 4, so I allowed an extra 30mins, do you…(he’s walking out of the room)
GdYr: (a minute goes by and he returns) «Yeah your definitely next»
At 3.25pm, I see my car is being put up on the hoist to be serviced, let’s see how long it takes…
Fast forward an hour, I can still see my car in the shop, it’s down from the hoist… Nothing is happening.
At 4.35pm I get called into the office and am informed that they’ve finished my car. I ask if they’ve fixed the tire that needed repairing and whether the tires have been rotated. I get a blank stare back… They didn’t.

2 hour wait WITH an appointment, then they tell me they can’t fix my tire! The whole time some members of the service crew were moving at a glacial pace or sitting around doing nothing and not the least bit interested in catching up with the backlog. Thanks a lot for nothing!

My go-​to service center. I don’t care if I live several cities over. I still come here to get my car serviced. They always take good care of me and my car, and they always stay within the estimated timeframe. Most recently, the online appointment system said that I should estimate my car being there for three hours. Just over an hour of dropping off my car, they already gave me a call saying my car was ready to be picked up! Such speedy service! How could I say no? On top of that, super friendly staff!

Highly recommend this place for tire repair! The prices are fair and customer service is great. I brought my car here twice when I had a flat /​nail in my tire. Both times I didn’t have an appointment, but they were able to help me out right away and fix my tire in less than 45 minutes.

Dropped by without an appointment and was in and out within an hour. The manager personally took care my tires.

Booked an oil change online, showed up on time to be informed they were booked for the day and that online appointments are not coordinated by this service center.
What is the point of the ability to make an appointment online if it’s not going to be honored? Stop jerking off your cash in hand customers. You’re better than this, aren’t you?

Dependable shop!
I had a throttle failure late Saturday night and was looking for a place that was open on Sundays to help me out. Although this shop wasn’t able to perform the maintenance, they were able to retrieve the diagnostic code for me and tell me what was wrong.

The guys at this Good Year are awesome. They’re great at their job and never try to rip you off.
It’s best to schedule an appt., but if not, they will make time to fix your car issue during the day if you just drop it off in the morning and if you call first of course. They’ll call you ASAP when it’s done.
I come here for all my car issues — oil changes, brake changes, tire patches and flat tires (not a good car year for me haha). Highly recommend their reliable service.

It is the first time I change Firestore by goodyear tire shop and have a very bad experience at goodyear daly city. buy my 4 tires a week before my appointment and the day I did not have. was a wait of nearly 5 hours and also gave me my car hit the rear bumper and no one answered therefore only they cleaned with windex. hahaha personally or by mistake not return to this place. !! The service is horrible here. not recommended. It is very small and not careful with cars.