Piercing Pagoda

I forgot my earring at home and she literally made me pay to get ONE side done after she clearly made it uneven. What kind of piercing store doesn’t have a ruler?! Dont come here! I spent all together $ 60 for a stupid ear piercing. I should give it zero stars…

Went back and got two piercings in my cartilage. :) All the staff members were great and helpful during the piercing process! They helped me figure out the best spot to put the piercings and the type of earrings. If I ever get more piercings, I’m coming back here!

I got my cartilage pierced here a long time ago, so I’m not sure if the place has changed.
But don’t do what I did. Do NOT get your cartilage pierced here. They use a piercing gun which is not good for your cartilage. I remember being pierced by a Caucasian girl who was around her early 20s and I was just 16 back then. She seemed like she was judging me for getting my cartilage pierced and even asked my mom if she was okay with it, but whatever.
I’m not sure why I thought it was okay for me to go along with getting it pierced here, but me being a naïve teen back then I guess I wouldn’t know any better.
I picked a specific spot, and she said it would look weird because it’s too high. Ok then… So I picked a place lower. Once I got the whole process done she gives me the aftercare solution and recommends I twist the piercing every day and put the solution around it with a Q-​tip. And guess what? You’re NOT supposed to twist a cartilage piercing because it will never heal. But I took her advice, since again, I wouldn’t know any better and believed she would since she was a piercer. Therefore my cartilage piercing got infected.
Thanks…

The employees who work at this kiosk are such accommodating and wonderful individuals. Steven who is the assistant manager is a young gent who really goes out of his way to satisfy his customers. He is so pleasant and great! I totally recommend this place. Reasonable prices and they almost always have great coupons and discounts. I value this place a lot!

My daughter got her ears pierced 5 days ago from Pagoda at Tanforan. She accidentally lost 1 side of earring. Then I went to the Serramonte Pagoda to purchase another pair of earring. A young Filipino girl rung me up & asked if I wanted to purchase a warranty for additional $ 10.00? I said, «no». Then I instantly tried putting on the earring for my daughter, failed. A Caucasian guy claimed to be the manager there walked up to me & said, «you can not refund the earrings, and it’s clearly written on your receipt.» I felt like this place is a total scam because no one told me there is no refunds nor have any signs up indicating it. Coming to this place was a total rip off. As a consumer, it’s over priced plus dealing with poor attitude. Never come here again!

The staff there was great n friendly !! I was worried about the pain. He did it so fast n painless!!!

Went here yesterday to look for an eye brow ring… They had a small selection of nice ones!!! They had nose rings and belly button rings too but I already have a nose ring I like and I don’t have my belly button pierced that’s neither here not there… This guy that worked there (I forgot his name) mayb nick??? He was soooo awesome. I couldn’t put the stud on the eye brow ring and my boyfriend tried and he couldn’t either so he offered. He put on gloves and he was really professional. I’m pretty sure it’s not in his job description but I didn’t even ask he just offered… I love it!!! Also it was buy something get something half off so I brought the eye brow ring and some antiseptic to clean my piercings. He was so helpful!

I have gotten my ears pierced at Claire’s in the past, but I didn’t want a teenager to be piercing my ears so I came here to re-​pierce one of my ears. Best decision I’ve made!
Pros:
— I got a decent pair of shiny earrings for $ 27.99+tax to wear for 6 weeks before changing it.
— They included the cleaning solution bottle also
Cons:
— none that I can complain about.

Two weeks ago, I came to Serramonte on a spontaneous trip to get my friend’s daughter’s ears pierced. We were a bit skeptical at first because the woman working looked really young, but we just had to trust her. There happened to be a good amount of customers while we were there, so it took awhile for my friend & her daughter to get in the chair. The woman was really nice & didn’t mind the paparazzi during the piercing. The baby’s newly pierced ears are good (2 weeks later), so let’s hope they continue to stay that way! :)

DO YOU HAVE BALLS FOR MY TONGUE?
(3 stars)
The ball of my tongue piercing popped off and I was not the area where i usually buy things to maintain my piercing. I had called around in the neighborhood of places that would sell the balls for the tips of the bar-​bell and was fortunate they had some. And they had different designs too! And they fit my bar-​bell, there are places where they dont have balls that would fit.
However, negative two stars for the lack of great customer service. I was standing behind the counter trying to make a 2 minute transaction but the guy on floor couldn’t multi-​task and was doing one simple thing at a time. he was lucky, there were no balls holding my piercing which reclined any out lashing of rudeness rolling off of my tongue. I just want to tell the guy its okay to multi-​task. But when i was helped, he was a nice guy.
Will I be back? NO. i only came here on a fly to do a quick band-​aid fix on the problem
Until the next review…

got my ears pierced hear. really clean everything is in sterile packages, lady there was pretty nice. a lil expensive but its all good. piercing turned out good, even, clean