Valvoline Instant Oil Change

The only other review for this location is a one star at the moment — but I personally had a much better experience with my recent visit for an oil change.
It was my first visit, and Manager Sean was the first to greet me, ask initial questions and get me in for service right away.
I had a Groupon for a free conventional oil change but wanted to apply the value toward a full synthetic oil replacement and it was no problem to make the switch. The full value of the conventional oil change was applied to my total purchase.
They also checked the filters by default and showed them to me. I was expecting to replace them so I went ahead and let them do it. I had two plate lights out, and they were able to change one of them, because the other had stripped screws and they didn’t want to make it worse. So kudos for honesty and alerting me to a repair that could potentially save me from an expensive police ticket. The change for the bulb was $ 7.99 at the time of this writing I believe.
A crew of three worked on my car and the associate was very good about going through all the different service options and recommendations for my car. I know it’s mostly a sales pitch, but the descriptions of the services were accurate and I think the prices are reasonable. I wasn’t pressured to buy anything that I said no to — he just moved on to the next item. I think that’s perfect service.
People tell me that «you can do all that stuff yourself!» Price wise, you will always save money doing anything yourself and following a YouTube guide or Googling how to do it. But honestly, I rather save my time, pay three experienced guys to do a bunch of maintenance tasks in 10 minutes rather than spend hours getting the tools and pans and towels, getting frustrated, dirty, and so on…
Anyway, I was in and out in good time with my full synthetic oil change and a few other fluids topped off and the car is running great!
Oh, there’s also a Keurig machine in the waiting room so I enjoyed a free coffee too. Always helps. Thanks guys!

I like Valvoline… Wherever I live, I always go to Valvoline. Unfortunately, this one sucks a lot. Employees don’t care… neither the manager… they take their sweet time to do anything (not in a good way)… don’t care about customer. I rather drive an extra 10 – 15 miles to go to the next Valvoline than come back to this one in particular.