Sheraton Fort Lauderdale Airport & Cruise Port Hotel

For $ 250 a night plus all the hide charges they incorporate at the end, I expected more. The restaurant had one waiter and probably one cook. We waited 40 mins to get cold food. The bed was nice and so was the shower but everything else was so bad. When we checked out they tried to charge us internet fee for being in the building whether you used it or not. We originally booked a double queen room and we only got one king for 3 people. Since they were sold out and couldn’t change rooms we asked for a roller bed which they tried to charge us for. Their mistake but wanted us to pay for it. And watch out for the cab drivers. This guy tried to charge us $ 15 to go one mile because he got lost. I told him I wasn’t paying for his mistake. He was the second cab driver we encountered who didn’t know the city.

Not a big fan of this hotel, not sure I would stay here again. Staff is okay, but when asking questions it’s like they are doing you a favor. Much better experience at the Cambria. Also the Restaurant was never open my entire stay.

DO NOT WASTE YOUR MONEY. The first time I stayed here I would have given this a 3-​star rating as each time I ate room service I ended up with a serve stomach ache.
The second time however was much more disastrous. From being switched to multiple rooms due to heaters not working, lights blowing out in the bathroom and questionable hair strands in the bed sheets and on the shower walls, I have had enough.
The service desk agents do not care if your heater does not work and your room (s) is at 60 degrees in the middle of January. To them it’s «Florida, we don’t use heaters! Here have some blankets.»
Multiple hidden fees from self parking (which I never paid in my first trip) and credit card holds (which were never held on the first trip) are too much! Multiple credit card charges (during my second stay) for different amounts and service agents trying to explain that the card reader just charges whatever it wants to during your stay.
Save your time and go to the Marriot down the street, it looked much better anyway.

This was our 2^nd stay here. RJ and I arrived after midnight from the airport. We really, really needed a drink and some ice, and we were on the only floor that didn’t have vending machines. I found one on another floor, and the ice machine was broken. But at least the room was clean and the sheets were nice.

Everything was ok. I only stayed here because of the proximity of the airport. Food was overpriced but exactly what you would expect at an airport hotel. The parking situation is confusing and $ 15 00 is charged to your check out bill whether you parked a car or not so make sure to review room charges upon check out.

This place was horrible. The lobby is a tad bit deceiving — it’s actually pretty nice. But, once I got upstairs in room 810, I was really grossed out. I was exhausted from a long day of travel, so I didn’t make any issue with the front desk. I only stayed one night. A/​C had a bad smell, the shower head cover was broken off the wall, stains on the shower liner, stains on the bathroom doorjamb and walls, stains on the bed linens. I felt so uncomfortable staying there. The staff was friendly and room service was decent (yet over-​priced). I would not recommend this place at all. Please look elsewhere. Also, there are no places within walking distance to find food, so you’re stuck paying for room service if you don’t have transportation.

The staff were friendly and the check in process was smooth. The lobby was very airy and open. The rooms were clean and I didn’t want to get out of the very comfy beds. There was also free wifi in the room. I had no complaints and would stay here again.

Went there for a good night cap after work. The place seemed busy but Mike the manager and his staff had it well under control. My friends and I had a couple of drinks at the bar and we left happy, they went upstairs and I went home. From what I heard they liked the rooms and service of the hotel.

Very friendly staff.
There was a conference occurring when we stayed — this really took over the venue. The conference attendees were very rude and messy.
My suggestion would be to ensure all conferences are kept away from the area near the stairs and Lifts to the Bedrooms as this was a definite health and safety hazard.
There was also a smashed glass in the lift when we were returning to our room at one stage.
I think that the room we had must at one stage have been a smoking room as the stench was still evident. This could have been due to the heavy velvet window coverings.
I likely wouldn’t stay in this hotel again but would recommend to business travelers using the airport which is very close.

I’m thinking this hotel must cater to the older crowd and since I’m 61, we’re talking the elderly. It just isn’t equipped for technology. Wi-​fi costs additional and there were no convenient outlets to charge our phones/​devices. In addition, Parking cost $ 12.95 and the breakfast buffet costs $ 16. The jets didn’t work in the jacuzzi and the running joke was that the bubbles probably cost extra as well.
But the beds were comfortable and the shower was fine.
Be forewarned that this hotel will nickel and dime you to death, personally I expect a good mattress and hot shower and free wi-​fi and free overnight parking when staying in the suburbs. Will stay at a competitor next time.

3 stars = a-​okay by Unilocal’s book, which resonates with me. We had made three sets of reservations for the night before our cruise (one here, plus 1 at the Hilton Marina and another at one of the HI Expresses near the airport). As our trip got closer, we decided to stay at the Sheraton because it was about $ 30 less and a few new friends on the CruiseCritic forums said that they’d stayed there and it was fine.
And just fine it was. The shuttle arrived within 15 minutes of reaching the shuttle pick up area and it was only about 10 minutes from that point until we reached the hotel. The driver was courteous & we were in the lobby quickly. The woman at the front desk was friendly enough but not necessarily paying attention (I had to tell her 4 times that I wanted the free internet for my Starwood perk). She had us processed quickly and off to our room, which was exactly what we booked & requested (high floor, near the elevator). The lobby is a bit dated but in good shape… the rooms were even more dated and definitely need a refresh. The bathroom had some maintenance issues and the entire room was just very worn. That said, the bed was comfortable, the internet worked okay and it was fine for a pre-​cruise hotel night. We did end up waking up super early due to runway noise (the bane of all airport hotels) but nothing that wasn’t expected.
The next morning, we hung out in the room before heading down to catch a taxi to the cruise port. Taxis weren’t waiting out front, so we ended up taking the shuttle to the port ($ 10pp + tip), which isn’t significantly different than a taxi. They didn’t put a bill copy under our door, but quickly gave us one when requested.
Would I want to spend a week here? No. But for 1 night before a cruise, it definitely fit our needs.

I booked a room through priceline… The guy at the front desk was extremely pleasant and nice, i cant remember his name he had braids. Its $ 15.00 a night for parking which is a little absurd in my opinion considering there are way nicer hotels in the area with free parking. The room was dirty looking the white sheets looked beige and the white curtain were dirty as well and it appeared as if there was specks of blood on the comforter. Pretty gross… The tubs looked dirty… The room was dated and it just really lacked a cozy feeling you would expect from a hotel room… although they did offer to change my room I declined… the room just wasnt pleasant for me… I called to ask for a partial refund but the revenue manager was unpleasant just like their rooms. I wouldnt stay there.

Vanessa, at the front desk, was kind and welcomed us like a friend. Vanessa puts us at ease and we laugh a few times as she checks us in. Vanessa puts us at ease and our stress switch clicks off. We really appreciated Vanessa’s warm welcome after flying all day from California.
The shuttle appears approximately 5 minutes after we settle on the curb and start looking. The shuttle ride is a little over 5 minutes from the Ft Lauderdale Airport. The shuttle driver is neat and clean cut. He drives us smoothly here.
Our room is handsomely decorated. The view of the twinkling car and airplane lights is beautiful at night. The beds look fluffy. We can’t wait to climb into bed. We’re grateful to be here. We head down to the bar for a snack and a drink:
The Ft Lauderdale Airport blows the Miami Airport away. If you have a choice, fly into Ft Lauderdale.
The lobby has high ceilings and muted light. It’s inviting and attractive. It’s late. The bar is open. We’re able to order food. Our bartender is pretty and brought our drinks quickly. The bar chairs are comfy. The music is soothing.
The food and drinks are good. We head up to wash our travel weary bodies.
The carpet and décor are traditional. The TV is big. There is a nice selection of lamps. We’re able to adjust the lighting from bright to soothing as we unpack and transition to sleep mode. There are 2 nice arm chairs with pretty coral print pillows. There isn’t enough room for a roll away. None of the rooms have a pull out sofa.
The bathroom is clean and dated. The bathroom door hinges are painted and there’s a hint of rust showing through. There’s one towel. It’s 1 am so we share the towel rather than calling the front desk. There’s shampoo, conditioner and lotion. I never appreciated that until my California trip. Our hotel in California didn’t have conditioner or lotion. I’m grateful for the lotion.
The coffee is $ 3. The breakfast buffet is $ 16. Pricy for powdered eggs and dried out crunchy cold pancakes. Coffee and orange juice is included with the $ 16 buffet. If you’re in a hurry, go get food at the buffet now because it could take 20 minutes for the server to show up the 1^st time and you might not see her for another 20 minutes. The menu is pricy for an airport hotel. I expect to see prices like this at a café on Lincoln Avenue.

Pretty good hotel. I’ve ben to events here and the hotel is in good shape; the workers make the event go smoothly. The bathrooms could be kept cleaner and looked after more often. The AC system has been super-​cold a time or two also. Overall it’s a good enough hotel with nice-​sized spaces for meeting & events

The staff was nice and friendly and the rooms are clean. Big hotel and clean. The parking lot can use a little bit more of security.

The hotel is dated, like stuck in the 90’s, but reasonably priced. If you’re used to staying at new, hip hotels. Then you will not love this one. But if your coming to join your cruise ship, then one night here won’t ruin your vacation. You are very close to the cruise terminal too. Upon my arrival, the receptionist was very hospitable and even upgraded my room. The continental breakfast buffet is $ 16 and that includes juice & coffee. I posted earlier that it was $ 12, I was mistaken. The lobby bar opens for lunch and closes at 1am. The airport shuttle is running every 15 minutes and they have 2 of them. The staff overall were hospitable and cordial during my stay here. That’s where the 4^th star comes in to play. The hotel is a 3 due to it’s age. When you have no USB outlets in the room, you’re dated. Starbucks coffee to brew in the rooms, generic bath & hair wash.

This was the worst hotel I have ever stayed at. You would think being a Sheraton it would be ok but no way! Rooms had mold, air didn’t work and the
Staff never show when you call down for something. They have no rite to call the a Sheraton!

3 stars tells me this is a VALUE hotel. Am I right???
Or are you ready to play Russian roulette but via hotel room? Random pick of one room of all the other rooms hoping you have the perfect room? One whose TV and wifi works? AC works? Other features?
Or are you lucky to have a room with TV or wifi not broken? The luxuries or pleasantries of home. What amenities do you expect to be perfect? All of them right? Lol
1^st night of conference — Photos — Diamonds are Forever…
SPRING CONFERENCE PHOTOS
Friday night April 24 2015 Toastermasters Conference
BTW, Hotel better expectations than the 3 star reviews Unilocalers gave.
So I am UPPING my experience 5 stars. At the lobby bar, a kind server treated my wife and I so kind with 2 cold ice waters while relaxing for a few minutes after a day at the office. She (I didnt get her name) was very hospitable. The valet and validation for our parking was painless. $ 3 with validation at front desk (I imagine the validation is for attending a conference)
Day 2, April 25, and Day 3 April 26. The complete weekend at this hotel was a 5 star experience. The help or staff, the atmosphere, the parking, the proximity right off the highway. ALL in sync for all of us today. I talked with SEVERAL of my Toastmaster peers who STAY at the hotel. The OVERALL consensus. Happy. Satisfied and would return. Plus I hear NEXT spring we’re back here again.
GOOD JOB SHERATON. Not a toastmaster yet? Work for a corporation? OR just want to start a Toastmaster club at your special interest group? See
and see you at the TOP of your game keeping all your public speaking muscles in full tune and practice all the time. We all need the practice and mentor at EVERY level.
Question is, Do I get my money’s worth at this hotel? That is the million dollar question.
Another question, How much FRILLS can I get for $ 100? Whatever the price is at this hotel, its VALUE is what it is.
By the stars, just 3 overall, my first guess would be IF you are a Marriot, Double Tree, Hilton, or Ritz person you OBVIOUSLY will be disappointed. The rest of us get what we pay for. Of course, money is money, but $ 100 today is not what $ 100 was 10 – 30 years ago. Magic word is Inflation.
The first person you meet probably is the parking attendant. Smile at him or her. The hotel via phone at 1:30pm today said $ 3 all day parking per day. That I can live with… hehe
Owned or managed by Starwood Hotels. (Actually, some are managed and some franchised) Don’t know this one. But can ask if it’s important to Ya. Symbol on NYSE is HOT.
Looks like company was founded in 1969.
Still looking when this hotel was added to their portfolio. 180,000 staff approx. (Not all at this hotel. Wishful thinking. LOL.) 6 Billion Sales (gross)
Headquarters in Stamford, CT. 1200 properties according to wiki.
Note: Some managed and others franchised.
On the corp site and google reviews and Unilocal reviews all three star.
I’ll add more over this weekend. 4÷24−26÷15
Let’s start with three stars and I’ll update THIS review during the NEXT 3 days. There are plenty of tidbits I am sure I can add about this hotel in the near near future. We’ll be attending the DIAMONDS ARE FOREVER Toastmasters Diamond anniversary conference here. Starts at 3PM til late for 3 days. SOLD OUT!!! It’s the DISTRICT 47 conference. A big district. Part of a Toastmaster club yet??? See more here and search by your zip
If you are a great speaker, you’d make a great mentor to someone. If you are still learning and who isn’t, attend a Toastmasters club near you too. #FellowToastmasters #MostWelcomedguests #Fellow Dignataries #Toastmasters

DO NOT STAY HERE!
We just checked in and I’m horrified. The only good thing I’ve noticed so far is that the towels absolutely stink of bleach so at least they’re clean.
The hotel itself is extremely dated with 1 elevator. When we checked in the front desk workers even applauded to each other because it was finally working again!
Upon walking into our room we noticed a huge hole in the bathroom door. After moving all day I couldn’t wait to shower… Ugh! The shower is FULL of mold. The water drained so slow it was filling up the bath. The toilet doesn’t fully flush. There are stains from water leaks under the sink. There is a dark brown splatter running down the wall that is absolutely disgusting. The corners of the room are full of hair and dust. We wouldn’t even take our shoes off while walking around.
Finally after eyes burning from towels that have been clearly soaked in bleach, I crawled into bed. Of course I found red-​ish stains in the sheets as well.
This only begins to describe how horrific it was. DO NOT STAY HERE– completely gross!

I love staying at hotels.
The experience at this hotel started off as not so great but was quickly redeemed giving it 3 stars. We arrived on Sunday night after a long weekend of moving and were greeted by Dwight. He is so sweet and helpful. It helps so much after a long day to be greeted by a nice person that will go that extra mile to make you feel comfy and that’s what he did.
On Monday we were out most of the day but came back at night to unwind and order room service. Very tasty food, please see my pics. After dinner we went to print our boarding passes and came back up to the room but both keeps had stopped working. Went back down to the front desk, got two new keys but those didn’t work either. The night manager William (which this was his first night at this job) rectified the situation by having engineering repair the battery in the door and gave us free complimentary breakfast at the buffet the next morning AND free parking for our troubles.
Love it!!! That was an awesome move on his part because it demonstrated that he values his patrons.
The next morning we went to breakfast and our waiter was pretty unfriendly. When we asked for water or a refill on coffee she pretty much rolled her eyes and mumbled under her breath. Ummm did I miss something? I saw her chatting with other tables so I’m not sure what the problem was nor do I care. However we still left a tip and she never thanked us or anything. Oh well, I still enjoyed the complimentary breakfast and nonetheless.
Other notes:
–Cable TV.
–Internet only in the lobby otherwise it’s $ 10 for 24 hours.
–If you use the desktops in the lobby the time limit is 45 mins.
–In our room non working items included the phone and a few lights.
— We left our used dishes outside of our door which room service didn’t collect until well over 36 hours later.
— Airport shuttles run every 20 mins.
–Dwight from Guest Services is awesome!