Hello, John has been working for me since over a year. He is prompt, polite, through and will tell mw what is needed, as he uses my cleaning supplies/my request. He changes my vacuum bag as needed, organizes and is a great communicator, especially if something is broken, cracked or around the house. He comes in very cheery, warm, with a smile and gets straight o work. He always asks if there is anything else that need to be done during a particular week. I remember I was not feeling well and in bed once and he went out of his way to put my rugs in the washing machine, clean and dry them, as they needed to be clean. He is a great worker. Oh, one thing my husband can not say enough, is that he came over the first time and our tub had mold on it that we could not get rid of, no matter what. He used some«Pink» agent and guess what it has been so clean ever since. If you need a great solo cleaner who pus his heart/soul into making your house beautiful? John Cleaner is the way to go for sure.